Dear Tom We are so very glad that your vehcile was delivered to you just fine. We are very sorry to hear how upset you were with our company. However I do remeber that after 10 days of having your order we put all of your administrative fee towords the driver to try and help you move this very large truck to West Virgina or Virginia. We also honnored our guaruntee ploicy to you after 14 days and offered a complete refund and we told you we would continue to work on your vehcile until it got moved. Your order was placed on 6/24 and you have received a complete refund from us. We greatly apologize for your delays and wish you well with your new truck.