Rishu
Submitted this review about 123 Auto Transport Review made Live: 1/3/2014 3:52:00 PM
Persons i dealt with: Tara, Michelle (customer service) and Sister of Tara and Driver (Alex - Melan Enterprises Trucking LLC).
Auto Transport company calls their business a family business with high ethics and reputation, but they are TOTALLY OPPOSITE. Fully unprofessional, no accountability once the car is shipped. When i was first shopping for companies, their main selling point was please check the number of reviews we have on our website. But seems like they pay the folks money to get the reviews removed.
They charged me $950 to ship my car but i had to pay the driver extra $50 otherwise he threatened he is not going to pick up the car.
The car was supposed to be delivered on 21st December and it is already 3rd January and still they can't confirm when car will be delivered. Rather than having their customer service tell me regarding the delay i have to call them numerous times over a day to know the status of my car. The shipment of car is already delayed by more than 2 weeks and still they can't confirm me the date.
Michelle told me that only if i remove my review (posted earlier) she will be able to help me out and give some discount. But once the review was deleted, i am not able to get hold of her or anybody in their company. Nor have they confirmed on how they will be compensating me.
NEVER GO WITH THIS COMPANY.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
378971-XT
Quote or Order Cost:
$950
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
