I contracted with 1 Shot Express for a pick up date of Sat. Feb. 5th, 2011. The 5th came and I was not contacted at all. In the afternoon I called them and was told that the dispatcher was on the phone and I would receive a call back. No one called for 3 days. After 4 days of no contact from 1 Shot Express (other than me calling them and asking for an update - "someone will call you back in just a minute") I called and canceled the order. Within an hour I received an email stating that they would keep the $150 security deposit. According to the contract, as they were eager to point out, they have 7 days from the date they promise you to actually pick up your car. And no - they are not like a normal reputable company - once they have your money you have no recourse.
The moral of the story - DO NOT USE A CAR TRANSPORT SERVICE THAT CHARGES A FEE UPFRONT. The reputable companies will not charge your credit card until they have actually provided a service. BE CAREFUL!!
My Name is: Chris****** Sch*** and my order number with 1 Shot Express was: 67328-TZ placed on Jan. 18th, 2011. My experience with this company was truly horrible and it made an otherwise pleasant long distance move much more stressful.
Shipment Details
Origin State:
Washington DC
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
67328-TZ
Quote or Order Cost:
$950
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