Company Response Review Report Review
**** NOTHING BUT LIES AND BS PROMISES FROM 1 SHOT EXPRESS *****

Nish arzouman Submitted this review about 1 Shot Express Transport LLC
Review made Live: 8/13/2012 3:11:00 PM
PLEASE PLEASE BEWARE OF 1 SHOT EXPRESS. RECEIVED A QUOTE FROM CARLOS ON 6/21/12 A THURSDAY. AFTER HE REPETEDLY CALLED ME, I MADE THE HORRIBLY MISTAKE OF GOING WITH THE COMPANY TO TRANSPORT MY DODGE 2500 FROM TEXES TO CALI.SO I GAVE A 150 $ DEPOSIT TO CARLOS. CARLOS HAD SWORE UP AND DOWN THE TRUCK WOULD BE PICKED UP BY FRIDAY OR MONDAY THE LATEST. AFTER MONDAY CAME AND WENT I TRYED CALLING CARLOS AND NO ANSWER, FINALY AFTER THE 10 TH TRY HE TOLD ME TO CONTACT DAVE. AFTER FINALLY CONTACTING DAVE, HE TOLD ME THE DRIVER BROKE DOWN AND HAD MECHANICAL PROBLEMS. HE SAID TO CALL BACK IN THE MORNING FOR AN UPDATE.I AGREED. THE NEXT DAY I TRYED CALLING ALL DAY . NO LUCK . FINALLY ON WEDNESDAY I CALLED FROM A DIFFERENT PHONE AND WHAT DO U KNOW HE PICKS UP AND GETS MAD AT ME SAYING THAT HE HAD A FAMILY EMERGENCY AND WHY DONT I UNDERSTAND THAT. AFTER THE HORRIBLE CUSTOMER SERVICE AND DAVE NEVER NEVER PICKING UP HIS PHONE, I DECIDED TO WAIT THE 5 DAYS AND USE ANOTHER CARRIER COMPANY THAT I HAVE USED IN THE PAST. AFTER WAITING THE FIVE DAYS SO I COULD GET MY 150 $ REFUND BACK.DAVE SENT ME AN EMAIL ON 7/25/12 STATING MY REFUND IS BEING PROCESSED. DAVE WILL NOT RETURN MY PHONE CALLES NOW I TRY EVERY DAY TO CONTACT HIM .......NO SERVICE WAS PROVIDED....... REFUND MY MONEY DAVE,,,,DAVE IF U HAVE TIME TO READ THIS REVIEW AND RESPOND TO IT THEN U HAVE TIME TO CALL YOUR PAYROLL DEPT AND REFUND MY MONEY.
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
234155-rj
Quote or Order Cost:
$895

Company Response
1 S.E.T. from 1 Shot Express Transport LLC Submitted this response.
Response Date: 8/27/2012 4:33:00 PM
Mr. Arzouman we can take just about anything but please, correct your review to shoe we refunded you and sent you confirmation.