First time shipper - No Complaints - Good Job!

Karl Submitted this review about 1-2 Go 2 Transportation
Review made Live: 9/22/2007 11:06:00 AM
You have found your transport broker! Just like you, I received many quotes from different transport companies after filling out an online quote request form. I needed to ship a car from LA, CA to Memphis, TN. The prices varied as high as $1150 down to $795. I began to research the different transport brokers when I found this website.

Like you, I found a lot of information about the different companies and started to get a good feel of how the transport business works. I noticed some common elements. Some transport brokers tend to use less than desirable carriers. The broker may have done a good job, but the carrier was a nightmare for some people. Another common element was the further your pick-up or delivery point was a major interstate, the longer the process took. I was looking for a transport broker with good customer service and used carriers with good customer service as well. This company had the best overall reviews.

I emailed 1-2 Go 2 Transport after normal business hours informing them I was going to use their service and provided them with the pick-up and delivery information. By 10 am the next day, a carrier was booked, the pick-up party was contacted, and I was contacted. The car was picked up the next morning and delivered on time. The process was easy.

Do I have any complaints, yes, but not about 1-2 Go 2 Transport. I have a small, minute complaint about the carrier who delivered the car. I asked them to give me some advanced notice to when the car would be delivered. They originally provided me with a day, but no time. They did give me some notice; one and a half hours out they called. Not exactly what I was looking for, but it all worked out.

You have to do as I did and evaluate all of your options and pick the transport company that will best suit your needs. I was very happy with 1-2 Go 2 Transport and would recommend them for your transport needs.