DO NOT USE MONTWAY. THEY WITHHOLD INFORMATION AND LEAVE YOU IN THE DARK. WE HAD TO REPORT OUR VEHICLE STOLEN TO THE POLICE BEFORE MONTWAY TOOK ACTION!
Montway Auto Transport - Thank you for taking the time to leave a review. We have checked on your order and it was delivered as contracted. Communication can sometimes be slow as we have to rely on carriers to provide informa...
They bought my confidence with a quote of $979.00 to ship a car from Florida to Illinois. Once I responded, the calls, emails, and texts started flooding in. In total, I counted ELEVEN different peo [More]
Montway Auto Transport - Thank you for sharing your experience. As a broker, it is important to us that we deliver top-notch service for our shippers. I am sorry to hear that your expectations were not met. Auto transportatio...
I called an agent to inquire about shipping a 1930 Model A. I told the agent that another carrier came to pick up the car and couldn't drive it and left. I was told by the agent that nothing would be [More]
Montway Auto Transport - Hello Douglas. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you have experienced. As an auto transport broker, Montway's services are to matc...
I placed an order with Montway on Nov 6th for a pick up the week of Dec 11th - 15th 2023. I was told they could not tell me which day the car would be picked up, but 90% of the time it would be pick [More]
Montway Auto Transport - Hello Kimberly. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you have experienced. As an auto transport broker, Montway's services are to mat...
Setting up shipping easy as 123 . From that point on nothing but problems . From over 6wks. to just get to S.C. , then this morning we get a call that bike is less than 20 miles from us to be told it [More]
Montway Auto Transport - Hello. Thank you for your feedback. We are sorry to hear of any inconvenience you have experienced. As an auto transport broker, Montway's services are to match your shipment with a licensed and insur...
If i could give NEGATIVE 100 stars for this piece of trash company, I would. Never have dealt with such incompetence in my entire life. Our car is now a full week after the delivery date and noone at [More]
Montway Auto Transport - Thank you for providing your feedback. We are sorry to hear about the inconvenience with your shipment. Motor carriers do their best to provide timely service, but there are many factors that may affe...
Well organized (pick up / drop off )
- exceptional costumer service (assistance)
- entirely pleased with overall experience
Very pleased & thankful that I have chosen MONTWAY auto transport - it h [More]
Montway Auto Transport - Hi Marco. Thank you for taking the time to share your experience. We are happy to hear that your vehicle transport experience was positive, and that the service provided to you was seamless. We apprec...
These can't find a trucker who can pick up my car for 2 weeks. Useless excuses every day. Also very incompetent and rude customer support representatives.
Montway Auto Transport - We are sorry to hear of the inconvenience. When transporting a vehicle it is important that we have all the necessary information ahead of time. So that we can properly assign a carrier that is able t...
My vehicle was damaged by a negligent and incompetent driver contracted by Montway to move my new car. The driver did not secure the car properly and the car rattled around in his substandard trailer [More]
Montway Auto Transport - Montway's claim mediation services were offered, but no estimates were provided for us to facilitate resolution with the motor carrier. Additionally, the motor carrier's certificate of insurance was p...
First time I ever have had to deal with such a shipment, and we were dealing with a family heirloom going back nearly 70 years. Montway was not only professional, but empathetic with us "firs timers" [More]
Montway Auto Transport - Thank you for your review and for trusting us to assist in your auto transport.