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Stateway Auto Transport 
(877) 848-7474
Wheeling, IL 60090
Phone Number:(877) 848-7474
Time On Site:6 Years, 4 Months. Since 12/12/2008
FMCSA Licensing:
Common CarrierNone
Contract CarrierNone
Broker Active
Common CarrierNone
Contract CarrierActive
Broker None
 View government license and insurance information.
Company Type:
Broker / Carrier
** This information is generated by the FMCSA Information **
Stateway Auto Transport is leading the car shipping industry by providing you with fast, honest and reliable nationwide service. We are a fully insured, licensed and bonded Broker/Carrier (MC# 804149 USDOT# 2440935). This means that we own our own trucks and we cut out the middleman for our customers. We are very proud to announce that has named us the #1 Highest Rated Broker/Carrier in the entire country! Please see RATINGS & REPORTS above and select broker/carrier to see the top three highest rated companies based on customer satisfaction and other factors. We are so confident in our pricing that if you received a lower quote from an insured competitor, we will BEAT their price guaranteed. As part of our appreciation, we also offer FREE Vehicle Tracking with every shipment. Stateway Auto Transport has been a trustworthy name for many years and that is precisely why our mission is to accommodate every client with the best customer service from start to finish, treating every car as if it were our own.
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Overall Rating (Last Two Years*):

ratings & reviews posted

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  • Rating Trends by Month and Overall
  • Customer Satisfaction Ratings
  • Distribution of Stars Report

  • Do The Reviews Accurately Represent This Company?
    Stateway Auto Transport reports that they have an average of 20000 customers per year. Currently, this site has 238 reviews posted by individual customers for the past 365 days. So approximately 1.19% of Stateway Auto Transport customers have posted a review.

    This means that 98.81% percent of their customerís opinions are not represented on this site.
    Next Reviews on Stateway Auto Transport
    Subject: stateway auto
    Review:Everyone that I spoke to and worked with at stateway auto was very nice. I would highly recommend them to everyone. anytime I needed an update or had any kind of concerns, they were there to answer my questions and ease my concerns. Thank you State... [ More ]
    Poster:ChuckThis reviewer reports they were or plan to compensated for posting this review.
    Date:4/1/2015 5:54:00 PM
    Subject: You get what you pay for
    Review:After reading many reviews and speaking to many companies I chose Stateway even though they were priced a little higher than other companies. My vehicle was picked up and dropped off as promised. Will for sure use again!! [ View ]
    Date:3/30/2015 10:31:00 PM
    Subject: Made My Moving Experience Much Less Stressful!
    Review:I recently was forced to move to Colorado from Illinois due to unforeseen circumstances. I heard about Stateway from a friend in the area. I was very skeptical because, as most people do, I looked up reviews and read horror stories of shipments gon... [ More ]
    Date:3/30/2015 10:06:00 PM
    Subject: Horrible!
    Review:Pick up date passes by. After several weeks they suggest if I pay more it will be picked up faster. (Huh? They quoted me the original number). I request numerous times to have it cancelled and they do not take action telling me it won't matter becaus... [ More ]
    Date:3/27/2015 9:26:00 PM
    Subject: Awesome Service
    Review:This was my first experience shipping a car. After reading all the reports of good/bad service and doing my research on BBB and other web sites I chose Stateway for their size, the fact they are not only a broker but also a carrier, and their overall... [ More ]
    Poster:Jeff P
    Date:3/26/2015 3:49:00 PM
    Subject: highly recommend stateway
    Review:I was extremely nervous about using another auto transport company due to negative experiences I've had in the past. When I contacted stateway, I dealt with Erica. She was knowledgeable, understanding of my previous experiences and the price was comp... [ More ]
    Date:3/23/2015 4:43:00 PM
    Subject: AWESOME!!!!
    Review:Best service I've ever experienced! Will absolutely use again!! Pick up time was spot on. Drop off time was spot on. Everything from start to beginning was as planned. Will absolutely use again any other time I will transport my car. 10/10 [ View ]
    Date:3/22/2015 3:59:00 AM
    Subject: I was warned, and I got burned
    Review:Due to circumstances beyond our control, we had to move back the date of our shipment. We were assured that the vehicle would still be picked up within the 1-7 business day window, which was fine by us because we were in no rush. However the window... [ More ]
    Date:3/18/2015 2:56:00 PM
    Subject: MS. to MI.
    Review:Could not have been more happier with Stateway Auto! I'm so impressed! Everything went exactly as planned! Shipped my Mom's car (she passed away several months ago:( ) from MS. to MI. So you can imagine how worried I was!The cost was much more reason... [ More ]
    Date:3/17/2015 10:09:00 PM
    Subject: excellent service
    Review:first time shipping a car. Excellent price and service! Definitely would recommend to family and friends! [ View ]
    Date:3/7/2015 4:36:00 PM
    Subject: Fantastic experience with Safeway Auto
    Review:My experience with Stateway Auto Transport was wonderful from start to finish. The customer service representatives were knowledgeable and whenever I e-mailed with a question, the responses were prompt. The gentleman who picked up by car was also gre... [ More ]
    Poster:MicheleThis reviewer reports they were or plan to compensated for posting this review.
    Date:3/2/2015 3:43:00 PM
    Subject: Wow!!!
    Review:This was an outstanding transaction. I was very skeptical because I read several reviews about transporting vehicles but didn't find any regarding stateway auto. I asked many questions when I was first contacted and each question was answered in fu... [ More ]
    Poster:Sal Martinez
    Date:2/26/2015 6:10:00 PM
    Subject: Stateway Auto from Mo. to Fl.
    Review:This was the first time that I ever used a transport company. I had no idea what was involved or truly which company was even reliable. I did some research and decided on Stateway Auto. I am very pleased that I did. Not only did they do everythin... [ More ]
    Poster:Kris W.
    Date:2/20/2015 5:42:00 PM
    Subject: transport of car
    Review:The car was picked up and delivered today at the final destination. Based on the family member receiving the car, it was in good condition and the same condition when it was picked up at the source. [ View ]
    Date:2/10/2015 11:26:00 PM
    Subject: Car transport
    Review:My experience was very positive with the transport of my Jeep grand Cherokee from Downers Grove, IL. to Spring Hill, FL. We had a large snow the weekend the car was picked up. Greatly surprised that it only took the few days to arrive! The cost wasn'... [ More ]
    Poster:Nancy Zschau
    Date:2/9/2015 10:45:00 PM
    Subject: didn't deliver on promise
    Review:Never delivered on promise of picking up vehicle.they also want to discount weekend days on there quotes after the fact even though they have weekend business hrs.Give you a very low quote too get your business then pass it off to other trucking comp... [ More ]
    Poster:tim simmons
    Date:2/5/2015 3:48:00 PM
    Subject: Misleading, deceptive, unresponsive.
    Review:I will preface this by saying I run a company with customer service and understand what is right and wrong. This is by far the worst establishment I have ever dealt with. They claim to have their own drivers and control your delivery, that is a decei... [ More ]
    Date:2/5/2015 2:02:00 PM
    Subject: No pickup poor service
    Review:We had a tight window to transport a vehicle in early January. We were assured by representative that transport would be located at price specified and in timeframe specified. Nothing ever happened. We requested cancellation via phone and email after... [ More ]
    Date:1/27/2015 5:07:00 PM
    Subject: Car transport
    Review:Having my car shipped from Virginia to Michigan with relieved stress, time, and overall costs of flying, staying in a hotel, and the gas and tolls related to doing it myself. It was a great experience and I would recommend them high... [ More ]
    Date:1/27/2015 11:40:00 AM
    Subject: Very sastisfied
    Review:My vehicle was picked up on the availible date and delivered the next morning at the destination in the same shape it shipped in. I was kept informed the whole time. The gentileman from MR Walkers trucking was very professional. I am very happy with ... [ More ]
    Poster:Leon T.
    Date:1/26/2015 5:29:00 PM
    Subject: 100 Percent Happy!!
    Review:Prior to calling I was doing research about auto transporting - I read all these horror stories and was quite frankly really skeptical about using any company. After researching on - I felt comfortable giving this company a try. I... [ More ]
    Poster:Jeanice Chastain
    Date:1/23/2015 11:44:00 AM
    Subject: Best Customer Service
    Review:Agents were very helpful and direct. There were no maybes as to pick up and drop off.. This service clearly was the real deal! [ View ]
    Date:1/22/2015 6:52:00 PM
    Subject: First time to ship... A great expereince
    Review:I contacted Stateway Auto and spoke to Jeff. He set up my vehicle shipment and told me my car would be picked up within 1-7 days from the time I made my deposit which I was surprised there was no money up front! They only charged me when my car was... [ More ]
    Poster:Remmy Yong
    Date:1/20/2015 12:57:00 AM
    Subject: Impressed with the service
    Review:I'm not big on reviews but I was seriously impressed with the service I received, Jeff, you are the man! The driver picked up my car on time and delivered my car on time. He called me each day and told me how far away he was which totally gave me a... [ More ]
    Poster:Winston Toolsie
    Subject: On time and on point
    Review:I shipped my car from Long Island to Houston last week and just got my car this week. My experience with Rachel was great! She told me my car would get picked up within 7 days, which it was, and delivered 4 days later to my new place in Houston. R... [ More ]
    Poster:Charles Barber
    Date:1/19/2015 11:25:00 PM
    Subject: No Problems... Smooth Transaction
    Review:I had a very smooth transaction with Stateway. The people there were friendly and answered all my questions before shipping my car. I was impressed with their customer service and response to my inquiries. I had my car shipped from California to N... [ More ]
    Poster:Benny Roberts
    Date:1/19/2015 8:40:00 PM
    Subject: Excellent Service
    Review:State way is definitely my new choice when it comes to auto shipping. The pickup was prompt, the delivery was two days early being dropped off, and the driver was very nice. I don't ship cars very often, but from now on when I do, I'll use Stateway. [ View ]
    Date:1/19/2015 1:46:00 PM
    Review:This has been the most stressful ordeal I have encountered during a move, and that's saying a lot from a military family. First of all, we scheduled transport on 12/29/2014. We spoke with Rachel, who assured us the vehicle would be delivered on ... [ More ]
    Date:1/18/2015 11:40:00 AM
    Review:My vehicle was never picked up or shipped. I contracted with Rachel at Stateway to have a vehicle I purchased picked up on December 29, 2014. I was assured by Rachel that the time would be no more than 4-5 days. This time passed, and I attempted t... [ More ]
    Poster:Brian Helm
    Date:1/18/2015 9:20:00 AM
    Subject: Confidence and Comforting
    Review:This was my first time shipping my car, and with was a 'coast to coast' move with very tight deadlines and limitations. Stateway Auto was incredible, and so were their sub-contractors. Stateway always returned me phone calls and emails in a promptl... [ More ]
    Date:1/16/2015 10:48:00 PM
    Subject: Rachel and the transporters
    Review:Rachel was my first contact. She was very professional, honest, and treated me with kindness and respect. Stateway followed up on several occasions during the process offering status of the shipment and available to answer any questions. The expe... [ More ]
    Poster:Lynda ColeThis reviewer reports they were or plan to compensated for posting this review.
    Date:1/16/2015 8:47:00 AM
    Subject: excellent service and outstanding price!!
    Review:I couldn't be any more pleased with how well my shipment went. Bill gave me a good solid quote, was present, responsive, informative, and had a great sense of humor. My grandsons car was picked up within the first two days and was delivered by the en... [ More ]
    Date:1/15/2015 4:47:00 PM
    Subject: Truck transported from California to Illinois
    Review:I needed to have my truck shipped from California to Illinois. I went on line and started checking out transport companies. I read the reviews and they were quite scary. I started getting quotes and calls from everyone promising anything that I wante... [ More ]
    Poster:Robert Noeltner
    Date:1/15/2015 3:03:00 PM
    Subject: Truck transported from California to Illinois
    Review:I needed to have my truck shipped from California to Illinois. I went on line and started checking out transport companies. I read the reviews and they were quite scary. I started getting quotes and calls from everyone promising anything that I wante... [ More ]
    Poster:Bob Noeltner
    Date:1/15/2015 2:38:00 PM
    Subject: wonderful service!
    Review:I had a really great experience with Stateway Auto. They were very professional, and their customer service was exceptional. I needed my car to be picked up, and shipped from from Illinois to Florida, I contacted Stateway and they were very helpful t... [ More ]
    Date:1/15/2015 11:02:00 AM
    Subject: SIMPLY THE BEST!!!! (Thanks Rachel!)
    Review:I am usually not the type to write reviews but I felt the need to share my experience since some people are bad mouthing a person that I personally dealt with on more than one occasion. We shipped our sons car THREE times and all three were with the ... [ More ]
    Poster:N. Mendelson
    Date:1/15/2015 12:51:00 AM
    Subject: Will be a returning customer
    Review:The shipping of my car went smoothly & efficiently. I was very pleased at how they kept me in the loop with all the details for the transport. I will definitely use them again the next time I decide to transport my car. [ View ]
    Poster:Mitch Korff
    Date:1/14/2015 11:51:00 PM
    Subject: Wonderful experience
    Review:I absolutely loved working with stateway! It was the easiest process with NO PROBLEMS. It made my cross country move a lot easier to deal with. From beginning to end stateway was there for me. I would use them again and would recommend everybody else... [ More ]
    Date:1/14/2015 11:35:00 PM
    Subject: 16th Birthday Surprise
    Review:We recently bought a car for our daughter's sweet 16 and needed to make sure it arrived the day of her birthday from North Carolina to California. The car was picked up one day early and delivered as requested on November 6th the day of her birthday.... [ More ]
    Date:1/14/2015 1:01:00 AM
    Subject: Outstanding customer service
    Review:Had a really great experience with Stateway Auto Transport. Made my move from Indiana to California less stressful. Both Rachel and Andy were outstanding to deal with. My husband got transferred on a 6 month contract we will defiantly use them on our... [ More ]
    Poster:Olga K.
    Date:1/13/2015 7:53:00 PM
    Subject: Never disappoints!
    Review:This was my second time shipping with Stateway and again it was an easy and stress free process! Bill was terrific and kept me in the loop from beginning to end. [ View ]
    Date:1/13/2015 8:55:00 AM
    Subject: Could not have been more pleased by Stateway
    Review:I recently used Stateway to have my car shipped from NYC to LA. Even though I was told that the dates of shipment and arrival are not exact, the car was picked up on time and arrived when expected. Everyone I had to communicate with were very pleasan... [ More ]
    Poster:Richard Erle
    Date:1/11/2015 8:13:00 PM
    Subject: Update on my experience
    Review:So I wrote this review and then received a few calls from the owner of the company. I would have not believed their story but when I returned a call and got re-routed to the hackers site things changed. Since I have a few friends in high places I tra... [ More ]
    Date:1/11/2015 1:37:00 AM
    Subject: STOLE MY VEHICLE!
    Review:I will do my best to relate this nightmare scenario as quickly as possible. We just lost our home and all of our belongings in a Nationally declared disaster/wildfire in Washington State and had to relocate to Tennessee in order to keep from becoming... [ More ]
    Response:Thank you for visiting our page on this site. This entire issue and all of these allegations are against a short term subcontractor we used called Thompsons Trucking and not against Stateway Auto Transport. At the time we dispatched out this order to his company, all of his licensing and insurance was up to date and he even had a 100% rating on the National Load Board ( To date, Mrs. Hughes has refused to provide us with a single police report number or detective's name and contact info without which we cannot make a stolen vehicle report to the US Department of Transportation. We are offering our undivided assistance to Mrs. Hughes but unfortunately these are nothing more than allegations until we can validate what took place. Instead of cooperating with us on getting this resolved Mrs. Hughes had taken to the Internet to tarnish our reputation when we have been nothing but helpful to her during this entire ordeal. Please be advised that our lawyer is now involved and investogators are currently looking into this matter so we can hopefully shed some light on Mrs. Hughes's claims. All we know is that Stateway has nothing to do with the alleged theft and making it seem like we stole her car or somehow knowingly dispatched out her order to a felon is unfair since Mrs. Hughes herself aknlowledges that Stateway obviously did not steal it (we never even saw her vehicle) but then her review title implies otherwise. Mrs. Hughes has posted reviews on three vital sites and we are kindly asking her to remove those for the above mentioned reasons. It must also be noted that since these accusations have surfaced we have taken extra precautionary steps and have beefed up our screening of third party subcontractors to levels that not a single other company in the industry even comes close to. We have lost a few carriers that we have been doing business with for years because they felt that we were too intrusive and did not feel comfortable with us doing a background check on them since no one else they work with ever has. Some even took it as a personal insult. Please be advised that our company always does whatever we can to be there for our customers regardless of the situation. Thank you for taking the time to read our response. [ view ]
    Poster:Rose Hughes
    Date:1/9/2015 10:25:00 PM
    Subject: Auto Shipping
    Review:Great support and notification provided by the shippers. They provided ample time for seller and the buyer to prepare for shipping and receiving the car. The car arrived ahead of schedule and at a location close to my house. The driver and accompa... [ More ]
    Date:1/6/2015 4:35:00 PM
    Subject: Driver
    Review:Driver was very friendly and accommodating, as well as keeping me informed while on the road through texts. [ View ]
    Date:1/5/2015 4:49:00 PM
    Subject: Review
    Review:Very efficent . Driver (Craig Robinson) was a pleasure to work with. I have referred this transport to several friends who were inquiring about tiis type of service but did not know what was available.I plan to use this service again in the fu... [ More ]
    Poster:John Wetzel
    Date:1/1/2015 8:44:00 AM
    Subject: Great Service!
    Review:Safeway Auto Transport is a good company to deal with in transporting your vehicle. I have checked numerous auto transport, read the reviews, but unsure if some of those reviews were even true. My option was to find a carrier who owns their own truck... [ More ]
    Poster:Cliff ManaliliThis reviewer reports they were or plan to compensated for posting this review.
    Date:12/30/2014 4:02:00 PM
    Subject: Successful Transport
    Review:Used Stateway Auto Transport to ship my car from WI to CA. Process was easy, Rachel was very knowledgeable and helped me the whole entire way. Picked up on time and delivered on time, driver was also great! Will recommend Stateway Auto Transport to ... [ More ]
    Poster:Stan P.
    Date:12/27/2014 1:40:00 AM
    Subject: Professional Transportation
    Review:Staff was professional and courteous from the moment I inquired until my car was delivered. The driver stayed in contact with me to keep me up informed on his progress. Winter road conditions slowed the process but Haysam delivered the car in two ... [ More ]
    Poster:Jerry Gibbs
    Date:12/24/2014 1:51:00 PM

    Next Reviews on Stateway Auto Transport

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