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Specialty Mobile Systems 

Location:4304 Cox Smith Rd
Mason, OH 45040
Phone Number:(800)789-5250
Secondary Phone Number:(800)577-3708
Web Site:http://www.autotransportspecialty.com/
Email Address:service@autotransportspecialty.com
Time On Site:4 Year(s), 11 Month(s). Since 8/28/2003 2:56:00 PM
MC Number:MC-461234 - MC-477612
 View government license and insurance information.
Company Type:Broker/Carrier



SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Overall Rating:


720 ratings & reviews posted


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  • Do The Reviews Accurately Represent This Company?
    Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 388 reviews posted by individual customers for the past 365 days. So approximately 22.82% of Specialty Mobile Systems customers have posted a review.

    This means that 77.18% percent of their customer’s opinions are not represented on this site.
    Previous ReviewsMore Reviews on Specialty Mobile Systems
    Subject:Birthday present for my Wife
    Review:My borther is an automobile dealer in Riverhead, Long Island, New York. I purchased from him a new 2008 fully loaded, rag top Chrysler Sebring. (Great car - new design!) I wanted the car here by Saturday, March 22nd to surprise my wife for her bir... [ More ]
    Rating:
    Poster:Ted C.
    Date:4/1/2008 8:59:00 PM
    Subject:Experience Moving Non-running '41 Ford
    Review:My requirements were to move a 1941 Ford Sedan Delivery that did not run, had no brakes and was loaded with extra parts (well packed on a pallet in the cargo bay). I submitted an online form to Specialty Mobile Systems over a weekend. I received a ... [ More ]
    Rating:
    Poster:Glenn Davis
    Date:3/27/2008 12:40:00 PM
    Subject:car delivery
    Review:the delivery was prompt, Brad, the driver, was curteous and professional. Called to give up dates. Had all the relevant paper work. Was better price than what I had quoted by ebay on the internet. I would be happy to use them again. [ View ]
    Rating:
    Poster:Maggie Little
    Date:3/24/2008 3:22:00 PM
    Subject:Great service, but they were a broker in my case
    Review:Great service throughout. Follow up and contact was consistent. The company that actually did my move was called "Safe Way Auto Transport", based in Kentucky. The best thing about this move, the same driver that picked up my car, is the ... [ More ]
    Rating:
    Poster:NP
    Date:3/20/2008 3:52:00 PM
    Subject:Easy & Quick
    Review:After the order online, They called in 10 minuts to confirm. I made pick up order with kind of late but still picked up on time. Driver contacted me to make sure when the good delivery time for me. The vehicle arrived exactry same condition even tho... [ More ]
    Rating:
    Poster:TAKA
    Date:3/20/2008 3:35:00 PM
    Subject:Great company to ship your vehicle!
    Review:I will delineate the timelime of my recent auto shipping experience that speaks for itself. Friday 3/14 - I made a shipping arrangement for my Toyota Celica 2003 with Dependable Auto Shippers. The next day I happend to find all the horrible feedback ... [ More ]
    Rating:
    Poster:Igor
    Date:3/20/2008 11:49:00 AM
    Subject:pick up from Elmyria NY to Cols OH
    Review:Once again Speciality Moblie Systems picked up and delivered a Mustang to our shop. They are always prompt, professional, curtious and fairly priced. I have been working with this company now almost exclusively for the past 3 years and could not be m... [ More ]
    Rating:
    Poster:Jacquie
    Date:3/19/2008 10:50:00 AM
    Subject:Specialty Mobile is Fantastic!
    Review:I have used Specialty Mobile twice now and have had a wonderful experience both times. They were reasonably priced, and since I was a repeat customer, offered a discount the second time I used them. They were professional, prompt, helpful, knowledg... [ More ]
    Rating:
    Poster:Deigh
    Date:3/19/2008 9:20:00 AM
    Subject:moving vehicle
    Review:I have used moving companies in the past, but none came as close as specialty mobile folks. from start to end, it was a wonderful experience. from knowledge about industry, to customer service, everyone was helpful, understanding customer's needs... [ More ]
    Rating:
    Poster:Mosa
    Date:3/18/2008 10:25:00 AM
    Subject:Excellent service!
    Review:The carrier they used was on time, very corteous, knowledgeable and careful with my new car. He got my car from south Florida to South Texas in only 2 days!! Unbelievable!. He called me before arriving to synch the delivery at my work site. Will cert... [ More ]
    Rating:
    Poster:Alex
    Date:3/14/2008 10:58:00 PM
    Subject:Great Job!! Great Company!! AAA+++++
    Review:These folks ROCK!! They did exactly what they said they would in the time they said they would!! After a horrible run in with another broker, these folks have restored my faith in the trasportation business. Do not hesitate to use this company, yo... [ More ]
    Rating:
    Poster:John Nelson
    Date:3/14/2008 6:12:00 PM
    Subject:Switched from Angels to Specialty Mobile
    Review:I originally placed an order with Angels Moving Autos but after weeks of constantly calling to find out when my car will be picked up, they finally told me a driver could not be found because of bad weather, and the route the driver had to take. So ... [ More ]
    Rating:
    Poster:Candice
    Date:3/9/2008 3:44:00 PM
    Subject:T-BIRD FROM OK TO NJ wowowow!
    Review:This is the first time I had used a auto transport company. The office personnel were very friendly and knowledgelable. . GARY was very prompt in picking up the vehicle to transport to my house. Once he arrived in nj with my vehicle, he called to se... [ More ]
    Rating:
    Poster:happy in NJ
    Date:3/6/2008 8:40:00 PM
    Subject:Auto Transport
    Review:This is the first time I had used a auto transport company. The office personnel were very friendly and knowledgelable. The auto transporter was a very nice man. He was very prompt in picking up the vehicle to transport across the country. Once he ar... [ More ]
    Rating:
    Poster:Cheryl Belhasen
    Date:3/6/2008 6:18:00 PM
    Subject:Mustang Cobra
    Review:This has been a most satisfying experience. Having never shipped a vehicle before I had some anxiety, but once Specialty Mobile found a carrier everything went smoothly. Specialty Mobile contracted with PIA Logistics to pickup our car from the fo... [ More ]
    Rating:
    Poster:Al Tetzlaff
    Date:2/26/2008 6:54:00 PM
    Subject:Flawless MA to IL
    Review:Awesome service start to finish! I got impulsive on a business trip and bought a car--not at all in my nature. I knew I would never be able to drive it back with bad winter weather on the way. Dee had me scheduled BEFORE the dealership could finis... [ More ]
    Rating:
    Poster:Brett Hilkemann
    Date:2/24/2008 5:52:00 PM
    Subject:Snow to Sun in 5 Days
    Review:Great - Will be using Specialty Mobile Systems again and again. I called Sunday and placed order to get car to Sunny FL by the next Sunday. They picked up car in Maine on Wed in a NASTY SNOW STORM and delivered on time 5 days later on a Sunny Sunday... [ More ]
    Rating:
    Poster:Ben
    Date:2/20/2008 10:52:00 PM
    Subject:Good Experience
    Review:I had a short turn to get my vehicle picked up and delivered. Amy worked very hard to find a transporter that would deliver my car on Feb 12 before I had to commit. They found a transporter, Carib Pride, who promised to pick up at 5pm on Thursday. As... [ More ]
    Rating:
    Poster:Eileen
    Date:2/20/2008 8:27:00 PM
    Subject:1928 Model T
    Review:Due to the age and condition of the car we were very concerned about the quality and care of the shipment of the car. We have shipped cars before and new we needed an enclosed trailer to keep the road elements out. The driver called a day ahead an... [ More ]
    Rating:
    Poster:Rudy
    Date:2/20/2008 1:26:00 PM
    Subject:Transport of 2 vehicles
    Review:I am very pleased with my experience with Specialty Mobile Systems. I received quotes for moving two vehicles to Florida and my actual cost was the same as the quotes I received. My request for quotes was answered within a few hours of the online r... [ More ]
    Rating:
    Poster:Robin Brackett
    Date:2/19/2008 9:06:00 PM
    Subject:Shelby GT 500 40th Annerversary Edition
    Review:Specialty Mobile is the only Company I would totaly trust my cars with. Jeff, the driver is very honest and treats the cars as if they were his. He was very understanding of my time and worked with me to pick up and delivery my Shelby GT 500. This wa... [ More ]
    Rating:
    Poster:Ron Gallagher
    Date:2/18/2008 5:50:00 PM
    Subject:They left me hanging...
    Review:I scheduled with this broker almost two weeks prior to today for my car to be picked up and transported to Washington state. They were VERY quick to take my deposit money out of my account, made a bunch of promises, and as of today, I have not... [ More ]
    Response:We received this customers order on 2/8/08 with a vehicle ready date of 2/14/08. The parameters in the order are that the vehicle has to be picked up prior to 2/21/08 because the customer is leaving for Washington State. We work with a pickup wi... [ More ]
    Rating:
    Poster:Michael & Belinda Stafford
    Date:2/17/2008 7:37:00 PM
    Subject:Specialty Mobile Systems
    Review:This was our first experience with transporting a vehicle and we're glad that it turned out to be a very positive one. Our driver, Bob Shelhorn, was very particular, and took great care of our vehicle from pickup to dropoff. His vehicle inspect... [ More ]
    Rating:
    Poster:Steve Gruca
    Date:2/15/2008 12:29:00 AM
    Subject:Review
    Review:We had a very positive experience with Specialty Mobile Systems and would absolutley, positively use the company again if we ever need to transport a car [ View ]
    Rating:
    Poster:WH
    Date:2/8/2008 5:26:00 PM
    Subject:46 Ford
    Review:I appreciate the support that specialty mobile gave me. They were respectful of my needs and especially respectful of my Grandfathers car! I was quite anxious and very leary of transporting my Grandfathers 46 Ford Super Deluxe Coupe across the countr... [ More ]
    Rating:
    Poster:Marc Martinez
    Date:2/8/2008 9:39:00 AM
    Subject:Great Review
    Review:I just returned from Iraq and bought a 49 GMC 5 window pickup for my 80 year old father as a project truck for his Xmas present. I contracted with a AAA mobile that was a mess. I changed to specialty mobile and they were great. The first company l... [ More ]
    Rating:
    Poster:CSM Robert Brown
    Date:2/7/2008 11:22:00 PM
    Subject:Excellent service
    Review:The original pick-up was changed due to space availability which worked out well. The car arrived on the date as promised. The transporters were responsive to our needs since they were dealing with our college student on the other end and had to ac... [ More ]
    Rating:
    Poster:NJ Schuele
    Date:2/7/2008 10:30:00 PM
    Subject:Outstanding Service
    Review:Specially Mobile just completed the move of our family car to our son who is a Marine stationed in Quantico Virginia. The move was excellent. The contract carrier was Logical Logistics Services. Dan and his wife Pam provided us with excellent serv... [ More ]
    Rating:
    Poster:Larry Gozrulak
    Date:2/6/2008 3:23:00 PM
    Subject:Outstanding Service
    Review:Words can't describe how happy I am to have choosen Speciiallity Mobile to transport my station wagon from Denver, Co. to Dayton, Ohio. Although their price was lower than other quotes, their service from the initial contact to the time t... [ More ]
    Rating:
    Poster:Terri Teeters
    Date:2/6/2008 1:38:00 PM
    Subject:Specialty Mobile Systems
    Review:Dealing with Specialty Mobile Systems was a pleasant experience. Never having purchased a vehicle from out of state and site unseen was a scary experience. I was lucky to have a neighbor who moved to California, drive over to the San Jose and take ... [ More ]
    Rating:
    Poster:T. E. Allen
    Date:2/4/2008 6:50:00 PM
    Subject:Great Cross Country Car Transport Experience
    Review:Specialty Mobile provided very reliable service. My car was picked up 3 days after I made the initial call to them. The car made it from Philadelphia to San Francisco in 6 days. Their quote was a bit higher than others ($1195), but it was worth the ... [ More ]
    Rating:
    Poster:Sara
    Date:2/4/2008 5:57:00 PM
    Subject:Would use again
    Review:Even with having an unusual rout they were able to find a transporter in a short amount of time. Things moved faster than I had planned. Easy to work with. [ View ]
    Rating:
    Poster:S. Oncken
    Date:2/1/2008 2:34:00 PM
    Subject:PA to IL delivery
    Review:Don and the office people were helpful, accommodating, and concerned. The driver Brad was excellent. He went over the car very carefully b4 transport and marked any scratches etc. I would definitely use these folks again. the car was delivere... [ More ]
    Rating:
    Poster:Jeff Benchley
    Date:1/29/2008 9:10:00 PM
    Subject:Excellent company
    Review:Excellent company to do business with. Easy access to information regarding location of transporter during move, and excellent communication. I particularly like the fact that I was able to communicate directly with the driver. [ View ]
    Rating:
    Poster:Steve Linden
    Date:1/29/2008 5:10:00 PM
    Subject:Very helpful!
    Review:They didn't move a car for me, but a small aircraft, and they were very helpful throughout the process even though this was an unusual move. Afterwards, I almost bought a car in Illinois and again they were prompt to respond and quoted a great p... [ More ]
    Rating:
    Poster:George
    Date:1/29/2008 11:20:00 AM
    Subject:TRANSPORT 1941 FORD.
    Review:THIS WAS A VERY SATISFYING EXPERIENCE. THE CONTACTS AT SPECIALTY MOBILE ARE VERY PLEASANT AND PROFFESSIONAL. EVERY PROMISE THEY MADE WAS FULFILLED. THE DRIVER WAS VERY PATIENT, EVEN THOUGH THE CAR DEALER THAT I BOUGHT THE CAR FROM WAS VERY UN RELIABL... [ More ]
    Rating:
    Poster:CHARLES WELLS
    Date:1/28/2008 8:20:00 PM
    Subject:Door to Door, Coast to Coast, East to West
    Review:I shipped my father's Honda Accord to my son in California with Specialty Mobile, two years ago, but never posted a reveiw. I am writing now because my sister is moving from New England to Florida, and asked for a recommendation, and I immediat... [ More ]
    Rating:
    Poster:Linda
    Date:1/28/2008 3:05:00 AM
    Subject:Outstanding Experience
    Review:My experience with Specialty Mobile was amazing. From first contact through hand-off to the carrier and post delivery, they communicated professionally and effectively. The car arrived on time and in fine shape. I would definately use them again!!! [ View ]
    Rating:
    Poster:Dave Mancini
    Date:1/26/2008 3:20:00 PM
    Subject:Second time Outstanding Service
    Review:Speciality also move my Range Rover from CA to OK a few years ago with the same outstanding service. At the last minute I needed the SUV moved again and they were there with the same GREAT care and service. Thank you, JLF [ View ]
    Rating:
    Poster:Joel Frazier, MD
    Date:1/24/2008 6:56:00 PM
    Subject:MG TD, VT to SC... Happy Ending
    Review:Had a bad start........ I was bumped off original pickup at last minute due to a "surprise" larger size vehicle picked up before mine. Don Ferris & his team did what they had to do to make it right. My car was delivered in fine fine s... [ More ]
    Rating:
    Poster:John Caravello
    Date:1/23/2008 8:01:00 PM
    Subject:'57 T-bird
    Review:Excellent experience. I needed the car picked up as quickly as possible to get it into safe keeping. A contract driver was available to pick the car up almost immediately. Communication with Specialty Mobil was outstanding. They kept me updated on th... [ More ]
    Rating:
    Poster:Elaine
    Date:1/19/2008 3:35:00 PM
    Subject:Good Recovery after Bad Start
    Review:Specialty Mobile acted as the broker contracting with the actual carrier. The first firm they contracted with never showed up on the pick up date, and would not return phone calls from me or Specialty Mobile. On the plus side, the folks at Spec... [ More ]
    Rating:
    Poster:Brian Bernsen
    Date:1/19/2008 1:08:00 PM
    Subject:MOVEMENT OF SL500 MERCEDES
    Review:EXTREMELY HELPFUL AND COURTEOUS ....TIMELY AND THE COMMUNICATIONS ON PICKUP, ENROUTE, AND TIME OF DELIVERY WERE EXCELLENT...DRIVERS NAME WAS BRAD...WOULD USE THEM/HIM IN A HEARTBEAT..WILL CONTACT THEM IN LATE APRIL FOR THE RETURN TRIP BACK TO NEW YOR... [ More ]
    Rating:
    Poster:JAMES HENDRICKS
    Date:1/18/2008 7:35:00 PM
    Subject:Daughter off to college
    Review:My daughter needed to get her car, unexpectantly to AZ from NY in a matter of 2 weeks and we had 2 days to plan the move. Specialty mobile was fantastic! The entire team worked very hard in securing a truck and securing the delivery time so that sh... [ More ]
    Rating:
    Poster:Karen
    Date:1/16/2008 6:44:00 PM
    Subject:Transporting our classic car
    Review:Our vehicle was picked up on the scheduled day. Because of our move (in December), the vehicle was stored in a heated enclosed garage until it was ready to be delivered. All involved were very courteous and professional. The company paid for a portio... [ More ]
    Rating:
    Poster:Robar
    Date:1/14/2008 6:52:00 AM
    Subject:Great move
    Review:I had tried this move through another company, two months and no results. Specialty mobile systems got the job done within a few weeks, during the holiday season, no less! Very professional! Will refer my friends and use again if necessary. [ View ]
    Rating:
    Poster:Bill
    Date:1/12/2008 9:43:00 AM
    Subject:Excellent Service
    Review:Specialty Mobile picked it up on time and delivered the car a couple of days before we expected. Keeping everyone up to date by communication was outstanding. We could not be more pleased and it was so much better than our experience with another com... [ More ]
    Rating:
    Poster:Robert McNaghten
    Date:1/10/2008 8:39:00 PM
    Subject:Specialty Mobile System
    Review:SMS provided an excellent service overall. The pickup was on time, the driver was courteous and very considerate, contacted me several times on his cell phone to inform me of his progress and to make sure that I didn't waste any time. The car wa... [ More ]
    Rating:
    Poster:Mikhail Tsypkin
    Date:1/9/2008 5:37:00 PM
    Subject:An Absolute Joy-AMAZING Service!
    Review:I would most definately recoommend this company. My vehicle was picked up and delivered to me in 4 days, 3 days less than quoted. The customer service was outstanding. My truck was in perfect condition and quaranteed. Thank you, Thank you! [ View ]
    Rating:
    Poster:Aimee K
    Date:1/9/2008 5:23:00 PM
    Subject:Great Choice!
    Review:SMS did an incredible job with my move from Florida to Nevada. There is a 10 day window you have to give them when choosing this company, but they were able to cater to my needs and pick my car up the day before my flight and it only took 6 days to d... [ More ]
    Rating:
    Poster:Megan
    Date:1/8/2008 1:18:00 PM

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