Mercury Auto Transport, LLC  | |
| Location: | 2240 SW 70th Avenue
Davie, FL 33314 |
| Phone Number: | 800-553-1828 |
| Website: | http://www.mercuryautotransport.com |
| Email: | info@mercuryautotransport.com |
| Time On Site: | 4 Year(s), 6 Month(s). Since 11/18/2007 12:37:00 PM | | FMCSA Licensing: | MC-647319 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Thank you for your interest in shipping your vehicle with Mercury Auto Transport. Our competitive prices are determined by the size of your vehicle and where it will be delivered. We're large enough to handle all of your vehicle transportation needs, yet small enough to care. We appreciate the opportunity to serve you.
At Mercury Auto Transport, our commitment is to serve the customer every step of the way by using only the most reliable and reputable auto carriers in the industry. While shipping a vehicle is not complicated to understand, there are many 'trade secrets' that will leave you frustrated if not fully explained. We empower you every step of the way with the information you most need to know to make the best decisions about shipping your vehicle. |
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Have your own experience with Mercury Auto Transport, LLC to share? Click Here to add a review. Overall Rating (Last Two Years*): 
508 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Mercury Auto Transport, LLC reports that they have an average of 10350 customers per year. Currently, this site has 305 reviews posted by individual customers for the past 365 days. So approximately 2.95% of Mercury Auto Transport, LLC customers have posted a review.
This means that 97.05% percent of their customer’s opinions are not represented on this site. |
| excellent | | my customer service representative was excellent in his handling of the transportation and shipping of my vintage 1987 nissan maxima, would gladly use his services again. keep up the good work. [ View ] |
|  | | gerald sims | | 11/12/2010 6:35:00 PM |
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| Enclosed transport | | This was my first experience with Auto Tranport service and after receiving hordes of phone calls and no less than 100 emails, I quickly became very skeptical about thia business. I was transporting a vehicle that I purchased online. The auto was ... [ More ] |
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| Mercury - Reliable and Fast service!!! | | Being a first time user to ship my car from CT to IL, I was so baffled with all of the quotes that I received from different companies with different cost!!!
Based on the auto transport review.com, I've decided to move forward with Mercury. Josh e... [ More ] |
| | | Udhaya | | 11/11/2010 7:35:00 AM |
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| Service Feedback | | Though estimated pick up and delivery dates are a bit delayed, (which might be due to climatic conditions)
Rest of the service such as
# Company contact person
# Order or Tracking Number was good. [ View ] |
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| Corvette from NY to SC | | Overall we were pleased with our car's transport from NY to SC. The driver was late to pick up but that was arranged as he had other cars to pick up first, so it was no problem. He was pleaseant and friendly, and reassured us that it would make it in... [ More ] |
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| Would love Mercury Auto next time | | Jim Gozde Did a great job in shipping my car to my destination. He was very supportive and was in contact with me till my car was ship. I would rate him excellent.
[ View ] |
| | Sravan | | 11/6/2010 7:19:00 PM |
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| Easier than I predicted... | | This was the first time I have shipped a vehicle and was a bit skeptical after hearing a co workers bad experience. I did some research as Brian mentioned and found that although most of the agents I spoke with sounded great on the phone, their previ... [ More ] |
| | | Terril | | 11/5/2010 4:25:00 PM |
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| Performance | | Auto picked up the same day as contract signed. Delivered the next day for the exact price quoted. I am very pleased with the efficiency and honesty in the way this transport was handled. Thank you. [ View ] |
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| Last Minute | | After working with several other brokers i was in California and my car was still sitting in Georgia.Mercury was quick to find me a driver. It did cost a bit more than i was quoted by other companies. It seems you get what you pay for in this busines... [ More ] |
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| Second successful transport! | | I had used Mercury in the past to transport my car and had a great experience. That is why I called them when I purchased a car in Texas and needed it brought home. Once again, I felt like a valued customer. I would recommend Mercury to anyone who ne... [ More ] |
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| Thank-you | | I have frequently shipped with mercury. They have always done a good job for me, and i would highly recommend Charlie Steeves. He always has good communication and has been a pleasure to speak with. Thanks again . [ View ] |
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| Home Run | | After speaking with 10 people and looking through never ending emails. I decided to ship with mercury due to there BBB , transport reviews ratings . Everyone was very responsive. My broker even gave me his cell number so i could speak with him even w... [ More ] |
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| Do Not use this company | | I achieved my quotes through a google search and came up with what seemed like the best deal. I am a dealer and ship cars year round. Most shippers are signed up on central discpatch where they post their loads. Mercery (Brian) told me they shop fo... [ More ] |
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| Home for the winter! | | my husband and I have a winter home in Colorado for and for the past 3 years we have decided to ship our cars there for the winter and fly instead of drive. For the second time now I have used Alan. He is always very polite, and my cars arrive as exp... [ More ] |
| | | Susan | | 11/5/2010 3:15:00 AM |
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| Customer Service | | Due to the carrier's mechanical problems, my vehicle could not be delivered when it was scheduled to be. In order to complete the transaction, Eric, from Mercury Auto Transport, went out of his way, picked me up at my house and drove me to where the ... [ More ] |
| | | jimmy Hunt | | 10/29/2010 5:14:00 PM |
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| Good experience | | I bought a car on ebay and had to ship it from Staten Island to Wisconsin. I got lots of quotes from companies on the internet and lots or warnings to. Apparently this business can get nasty. Well it did. I picked a bad company and got ripped off of ... [ More ] |
| | | Web | | 10/29/2010 12:41:00 AM |
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| Contact Person | | Chris was the upmost professional. He always call me back within a reasonable time frame and made sure that every question was answered, that I recieved the best deal that I could afford to ship my car and that my car was pick up and delievered to Fl... [ More ] |
|  | | Lori | | 10/28/2010 10:35:00 PM |
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| Review | | Excellent service. Driver was friendly and helpful. No problems whatsoever. Chris was very friendly and followed up. Our company appreciated Mercury's service. [ View ] |
| | | M. Travis | | 10/28/2010 2:37:00 PM |
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| Car shipped | | Let me start out by saying Josh from mercury transport is probably one of the most helpful and honest person I have met in theindustry. He was upfront and honest from the start. I wentthrough two other companies before getting in contact with Josh,an... [ More ] |
| | | Frank | | 10/25/2010 8:47:00 PM |
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| Awesome Experience :) | | Eric Rezner from Mercury Auto Transport did a great job. I had very short notice to move across country, and I am glad I approached Eric who helped me pick and deliver my car in less than a week. I would surely recommend Mercury Auto Transport to any... [ More ] |
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| Car Transport | | I had my car transported by Mercury in June 2010, I have just got around to writing the review.
Believe me, I had no idea how this business runs,& I was not sure what week I needed the car picked up as well. So I spoke with a number of reps. at... [ More ] |
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| car transport | | Everyone from start to finish was efficient , courteous and professional. Transaction was smooth. I was given contact numbers for everyone from dispatcher to driver that proved very helpful. All parties were professional and I would recommend them hi... [ More ] |
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| Mercury Auto Transport | | Charlie from Mercury Auto Transport was totally up from with how the auto transortation brokering system operates. Mercury was able to find me a transport company within my price range within 30 minutes of our conversion. Since my bid wasn't too lo... [ More ] |
| | | M. Kron | | 10/18/2010 10:51:00 AM |
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| car shipping | | after searching and reviewing tons of shippers,i decided to go with mercury auto transport.
they had a great reputation and an excellent price.
they had the car picked up the next day as promised and they in turn have to rely on the carrier,
which... [ More ] |
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| Mercury Auto transport | | I want to say I am very happy with the way Mercury Auto transport handled my transaction and and I want to say many thanks to my salesman Jim Gozde who kept me informed all along the way as to what was happening . The car was picked up and delivered ... [ More ] |
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| Great Service! | | Imagine being a few hours from catching a flight just to find out that the company you initially decided to ship your car with cannot fulfill this service. This is what happened to me on 8/2010 when I was moving across the country from DC to Californ... [ More ] |
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| Transporting car from California to Michigan | | The cost covering the transportation was reasonable and well worth it. It would have cost more to have a friend or myself drive the car from California to Michigan. The whole transaction was performed in a very professional manner. Josh Maurice, M... [ More ] |
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| Great Pick-Up & Delivery | | Josh ...was fast and friendly
...called back the next day with a rate a bit higher and was
very honest to call me and say...I should pass on this bid because
he could find something for less money. Now that was being very honest
and looking out f... [ More ] |
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| Ct to California | | Service was excellent, picked up and delivered on time. Waited 1 week for best price, worth the wait.
Charlie keep in constant contact and make sure all went smoothly. Car in great shape when arrived. [ View ] |
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| Porshce 57 356 speedster | | Perfect.....When transporting a vehicle I will only use Mercury....honest...friendly..and they communicate very well....if I could give 6 stars I would they are that good.....my porsche speedster came through in perfect condition...it was wrapped in ... [ More ] |
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| Shipped two cars with Mercury | | Within a couple of months I shipped two cars with Mercury. The first car shipment went perfectly. The second shipment had some issues with the quote price (upon delivery the carrier did not know that the fee for Mercury already was subtracted, so we ... [ More ] |
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| Corvette from Michigan to Florida | | We are very satisfied with Mercury Auto Transport. Josh was very friendly, helpful and honest, gave us an excellent rate with no hidden or unexpected extra costs and he found us a carrier real quick, so we haven´t had to wait or look around else... [ More ] |
| | | Karl | | 10/8/2010 11:22:00 AM |
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| Good customer experience | | It was a good customer experience. I dealt with Josh at the office and he was extremely helpful and responsive. He answered my email in time and called me back with updates. I would definitely reccomend this company for anyone. Also it cost me about ... [ More ] |
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| good transport, very pleased | | It was a very un-eventful transport. Mercury was very willing to provide information about the business (even if I didn't want to care) and Daniel worked hard to get my business.
The driver they used to transport my car kept in touch with Mercury... [ More ] |
| | | Micah | | 10/5/2010 7:40:00 PM |
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| exelent services | | i been using this company for mare than
2 years the best services ever!!!
tehy send rate fast and coordianate pick ups on time!!!
thank you guys [ View ] |
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| Thank-you | | My experience with mercury was very pleasent. Honest company to deal with they were very informative.My car was picked up on time was delivered a day late, but all in all i would use them again, and would feel comfortable reccomending them. [ View ] |
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| Very Satisfied | | I tip my hat to mercury. They were very pleasent to deal with . The driver was wonderful.He picked up when promised and delivered early. There was always someone available to take my calls at mercury. Every one was very informative and helpful.I woul... [ More ] |
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| Dishonesty is more annoying than cost | | Short answer: Don't believe what they tell you. Find another 5 star company.
Long answer:
I've tried multiple transport companies and I finally decided to use Mercury because of what they promised. Initially I had a contract with another company ... [ More ] |
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| Recommend | | Eric called me and offered the best price, by far. He was honest and upfront about how the process works. The carrier arrived when he said he would for pickup, and delivered two days earlier than expected. [ View ] |
| | | C. Johnson | | 9/30/2010 12:23:00 PM |
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| Matt Gruby at Mercury Transport: Super | | I called Matt Gruby to have my sharp new VW convertible transported from Wash. to NM. He was knowledgeable, patient, humorous, professional, and available 24/7. Absolutely fantastic, stayed on top of it from beginning to end. Would never use anyone ... [ More ] |
| | | Steve Osborne | | 9/25/2010 10:31:00 PM |
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| Mercury Auto Transport | | I was referred to Mercury Auto Transport by a very good friend. I told my friend that I already had a couple of transporters that I had used in the past, but he insisted that I call Mercury. After speaking to a couple of other transporters, I was quo... [ More ] |
| | | Harry | | 9/24/2010 7:02:00 PM |
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| Great to work with, would use again | | This was my first time shipping a car. I spoke with many brokers and ended up going with Mercury based on the BBB rating and the reviews on this site. Contact person was Jim Godze, who was very open, honest and helpful. He essentially let us choos... [ More ] |
| | | Lorcan Kilmartin | | 9/23/2010 12:28:00 PM |
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| Eric Rezner. Great Choice As My Broker | | I chose Mercury Transport based on their rating by the BBB. Was given a quote originally by broker (J).Did not at all feel confident when speaking to him. He sounded like a used car salesman that was just looking to seal the deal and be on his way. I... [ More ] |
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| Service | | What can I say . Service is A+ .... Got me set up and ready for Delivery in a few min......
I have and will continue Using them as my number 1 Transporter!!!!! [ View ] |
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| Car transport from AZ to IL | | This was a great expirience. Mercury Auto Transport was very helpful, knowledgeable and made this process easy for me. I would use them again and would definetly recommend. Using this broker, they were very professional and courtious. The transpo... [ More ] |
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| great job | |
I just want to comment on the job well done by Mercury and LRB Transportation as per the transport of my daughters car from Long Island to Phoenix, Az.
This being the first time I used a transport company to deliver a car, I was more than a little... [ More ] |
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| car transport | | If you want your car in a timely fashion, I would highly recommend NOT going with this company.
After submitting my name on a website to give me quotes from various transport companies, I was contacted by the company within a couple of days by E.... [ More ] | | Of course we always strive to do our best to find reliable auto carriers for all of our clients. We apologies to L as we should and would like to be anonymous. we are sorry the inconveniences this person had with their shipment being late and any of the miss-communication and/or errors on our part that could have added to this being an not so great experience.
As for the price changing by $60 or so, that was simply a request the driver made as an offer to ship their vehicle. We simply display that offer and give our customers the choice to accept it or have us continue to look for carriers that would have the shipment be more convenient for them at a lower price. Our company makes the same rate for each shipment regardless of what a carrier asks for.
We do make sure the customer gets a reputable carrier and in this case you can see by our clients own words that the carrier was polite, the car arrived clean, in one piece and no damage. So all in all it was simply picked up late and delivered late which isn’t great but is a common phenomenon in vehicle shipping and we do our best for that to happen as rarely as possible.
Even though this person remained anonymous I would have liked to speak with him or her personally to apologies in person and thank them for helping us use their complaint as way to make our company stronger and better which this did.
If anyone who reads this has any questions please don’t hesitate to call our management team and/or even call Eric Rezner 954-239-1780 ext. 23, who has tons of 5 star reviews from his customers (this is his first negative one in years) and he is willing to speak with you and have a conversation so you understand our values and principles which guide us to having happy customers, at least 95% of the time.
Thank you for your time and attention in reading our response,
Management
[ view ] |
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| minivan | | I have used this broker to ship 2 vehicles on 2 seperate occations from the east coast to the southwest. Compared to other companies I used in the past, they really shined. Excellent cutomer service to start with to prompt pick up time and delivery. ... [ More ] |
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| 1970 Volvo 1800E | | All parties at Mercury Transport were extremely helpful in navigating the auto transport maze.
The quote was fair for the market and the quick response to pickup was fantastic. [ View ] |
| | | Whit Sobey | | 9/16/2010 8:41:00 AM |
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