Magic Carpet Auto Transport  | |
| Location: | 700 NE 4th Ave
Camas, WA 98607 |
| Phone Number: | 360-834-2900 |
| Website: | http://www.magiccarpetautotransport.com/ |
| Email: | kevin@redcarpetautotransport.com |
| Time On Site: | 5 Year(s), 6 Month(s). Since 11/17/2006 1:20:00 PM | | FMCSA Licensing: | MC-500874 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Letter From the President: It’s no surprise that my four brokerages Magic Carpet Auto Transport, Cascade Vehicle Shipping, Domestic Auto Transport and Red Carpet Auto Transport are located at the top of all of these lists. We have a simple formula to our success, first we always realize that the client is entrusting us with something emotionally valuable to them. In some cases its more than emotional, sometimes our client’s vehicles are extremely costly and rare. We never forget the connection folks have with their autos.
Second, we seek out some of the best employees you can find anywhere as our client assistants. We bend over backwards to keep them employed, and we provide the best package of employee benefits that you’ll find in this industry. This in itself creates long term relationships with our employees. Our companies experience very little turn over so you’ll always find competent consultants and managers throughout our organization.
Third, we meticulously screen and police our drivers and trucking companies and try to work with only the best, reliable, and well insured carriers available.
All four of my companies are A RATED at the BBB so give us a try, you will find what tens of thousands of clients have already found out…. My group of auto shipping brokerages are SIMPLY THE BEST IN THE BUSINESS, we’ll work our butts off to get your job done right.
Terry Williams
President
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Have your own experience with Magic Carpet Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
3072 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Magic Carpet Auto Transport reports that they have an average of 2500 customers per year. Currently, this site has 1386 reviews posted by individual customers for the past 365 days. So approximately 55.44% of Magic Carpet Auto Transport customers have posted a review.
This means that 44.56% percent of their customer’s opinions are not represented on this site. |
| Sue Garrison 360-834-2900 | | I was very satisfied with the service Sue provided. She was honest and upfront about charges and possible delays in scheduling a pick up. We were pleasantly surprised that a truck was found leaving at exactly the right time and for a very reasonable... [ More ] | | Hi Katrina, I really appreciate the 5 star review. I'm so glad it was a pleasant experience for you. Thank you additionally for the recommendation to others, as word of mouth is our best form of advertisement. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
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| Don Treece - 360-975-3346 | | Don Treece is outstanding with his communication and follow up email, and via mobile. The order # is 1628671 - and Total - $1525.00. I had been in communication with Don, in November 2011, - present day. He has very awesome support and is very pas... [ More ] | | Don@magiccarpetautotransport.com / Direct 360-975-3346 Thank you Jason, with any transport, communication is the key to success, even if things don't go perfectly. I thank you for your business and hope to work with you again sometime. Best, don@magic [ view ] |
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| No hassle transport - Magic Carpet - Stephanie Hamilton 360-834-2900 x203 | | Needed to transport our Honda Civic from Boston to Bellingham, WA. Saw the positive reviews about Magic Carpet Transport and decided to give them a try and was not disappointed. Stephanie was very friendly to work with and took care of everything f... [ More ] | | Jim thank you for the wonderful 5 star review. It was a pleasure assisting you with your auto transport. Feel free to contact me again.Take care.~*STEPHANIE HAMILTON 360-834-2900x203 stephanie@magiccarpetautotransport.com*~ [ view ] |
|  | | Jim Witthoff | | 1/11/2012 11:25:00 PM |
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| Don Treece 360-975-3346 | | I appreciate Don and his commitment to excellent customer service. He was patient and answered all of my quesitons. My car was picked up on a Tuesday evening. The driver was friendly. He stated he had been driving for over 30 years. I knew my car wou... [ More ] | | Don@magiccarpetautotransport.com / Direct 360-975-3346 THANK YOU KIM!! I was happy to provide you my FREE 5 STAR SERVICE, let me know if we can help you again in the future. Best, Don@Magic [ view ] |
| | Kimberly O'Banion | | 1/11/2012 9:02:00 PM |
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| Car transportation from MA to CA | | This is the first time that I've dealt with Magic Carpet. Car was picked up on time and was even delivered earlier then expected. Car was delivered in perfect condition (although very dirty but it is to be expected after a 3000 mile ride). After a ... [ More ] | | CASEY JACKSON/ DIRECT FOR CHEAP QUOTES 503-895-9801 EMAIL casey@magiccarpetautotransport.com , Thanks for the nice words Luc , Iam glad everthing worked out well if i can help again ,just give a call . Thanks Casey J [ view ] |
|  | | Luc C. | | 1/11/2012 7:45:00 PM |
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| Would Definitely Recommmend | | Let me start by saying that I was shipping 2 cars from San Diego to Miami. I called around to numerous other companies in order to compare quotes and I will say that Magic Carpet beat all the other companies by at least a few hundred bucks. I spoke w... [ More ] | | CASEY JACKSON/ DIRECT FOR CHEAP QUOTES 503-895-9801, EMAIL casey@magiccarpetautotransport.com Thanks Ricardo for the nice words and 5 star review . I am so glad i could make this process so easy for you and your family , if i can help again please just give me a call. Thanks Casey J [ view ] |
| | | Ricardo | | 1/11/2012 4:19:00 PM |
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| Felicia Bond 602-354-2851 | | Felicia was very helpful during the transport. She stayed in constant communication with myself and the client and was informative throughout the entire experience. [ View ] | | FELICIA BOND @ 602-354-2851, 360-210-4892, felicia@magiccarpetautotransport.com Hello Sean, it's great to hear from you! Thank you for your business and feedback. I have enjoyed working with you on both transports and look forward to working together in the future :) Take care Sean Sincerely, Felicia B [ view ] |
| | | Sean Bouldin | | 1/11/2012 1:02:00 AM |
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| Shipping | | This was the second time I have used Magic Carpet Auto Transport to transport my truck. Both times were excellent.
The truck was picked up from a home of a friend and delivered to me at my destination. Everyone was very friendly, easy to deal wi... [ More ] |
| | | Cappy | | 1/10/2012 10:58:00 PM |
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| Magic Carpet Auto Transport | | Magic Carpet Auto Transport service's customer service representative named Sue was nice but it took quite a while for my cars to arrive because of the transport company. She answered my questions promptly whenever she was available at work, but the ... [ More ] | | Hi Juveria, Although the communication from the carrier could have been better, your cars were delivered safely and in a timely manner even during the busy holiday season. Your cars became available for pick up on 12-26, I found a carrier on 12-28, your cars were picked up on 12-31 and delivered on Jan 9. That is not unreasonable by any means in the transport industry. In addition, I negotiated the total amount for you at delivery due to a slight delay in the carrier's estimation of delivery date. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
| | | Juveria Ali | | 1/10/2012 9:03:00 PM |
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| Michelle Henriksbo is the BOMB! | | What a pleasure it was doing business with this company. I was so surprised to receive such fast and courteous service. Michelle in particular was super helpful and went out of her way to get my (what I think of as difficult case) taken care of as if... [ More ] |
| | | Carma | | 1/10/2012 5:42:00 PM |
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| no problems | | this was my second time using magic carpet, and once again no issues. having a primary point of contact throughout the process was helpful and brandon was easy to reach when needed. brandon was helpful in finding a good, open location to meet the dri... [ More ] | | *** CUSTOMER REP RESPONSE: BRANDON 1-503-855-4005 ..
*** ECONOMY QUOTES
Hello Rafae, thanks for the kind words in your review. Hope to help you in the future with our 5 STAR Transport Service .. Thanks for your business much appreciated. Brandon :)
** MILITARY DISCOUNTS Please call me direct for pricing..
mcat.brandon@yahoo.com direct 1-503-855-4005
http://www.magiccarpetautotransport.com/local/portland/ [ view ] |
| | | Rafae | | 1/10/2012 3:14:00 PM |
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| Well Done | | Glad I found Magic Carpet Auto Transport as they not only provided outstanding customer service, but they saved me money. Would recommend them to anyone. [ View ] | | Hi David, I'm so glad all went well with your transport. I sure appreciate the recommendation and the awesome review. I would love to work with you again if you're ever in need of the service. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
| | | d plantan | | 1/10/2012 2:53:00 PM |
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| Sue Garrison 360-834-2900 | | Not sure why do I have to put down The length of my review must be more than 200 characters of relevant text for Transport reviews, I already gave the rating of the service and I should've spend anymore time for these text review,
Anyway, I had gr... [ More ] | | Hi Andy, It's actually this website that requires the text and thank you very much for completing the review and and rating me highly. There are many factors regarding pricing in this industry including holiday's, fuel, supply and demand, routes...One never can be entirely sure until we get in there and find out what it takes to get your particular transport done. I enjoyed working for you and will again in the future if the need arises. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
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| FELICIA BOND @ 360-210-4892 | | Felicia with Magic Carpet Auto Transport did a great job at finding the best rate for me and communicating all the information to me thoroughly. She answered all my questions and addressed every concern I had throughout the entire process. She was re... [ More ] | | FELICIA BOND @ 602-354-2851, 360-210-4892 felicia@magiccarpetautotransport.com Hello Misha, THANK YOU for your performance review! It's great to hear from you :) I enjoyed working with you through the entire transporting process and look forward to working with you again...thank you Misha! Sincerely, Felicia [ view ] |
| | | Misha Jones | | 1/10/2012 12:06:00 AM |
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| Felicia Bond - 602-354-2851 | | Everyone was very professional. I was confident that I was being cared for every step of the way. I would recommend this company to anyone. Felicia is very personable and I was happy to work with her. [ View ] | | FELICIA BOND @ 602-354-2851, 360-210-4892 felicia@magiccarpetautotransport.com Hello Sherry & Ari, THANK YOU for your performance review! It's great to hear from you :) I enjoyed working with you through the entire transporting process and look forward to working with you again...thank you ! Sincerely, Felicia [ view ] |
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| Don Treece – 360-975-3346 | | other than the quoted price was increased $25 dollars because the carrier wanted more this was a pretty good first time shipping experience for me. Don adjusted his fee to offset the carrier's increase in price which i thought was very fair. We wil... [ More ] | | Don@magiccarpetautotransport.com / Direct 360-975-3346 Thank you for the review Kim, I was happy to help you get your car out to WA. Best of luck in 2012, thank you again for your business. Don@magic [ view ] |
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| Brandon | | Brandon was excellent in his coordination of the vehicle move. He was courteous, knowledgeable and was easy to deal with. The actual transporter was more challenging. He called at 10:30 pm the day that he was supposed to pick it up and said he would ... [ More ] | | *** CUSTOMER REP RESPONSE: BRANDON 1-503-855-4005 ..
Hello Kris, thanks for the kind words in your review. Sorry to hear your car arrived earlier than you have expected, the drivers would rather be early than late for delivery. Hope to help you in the future with our 5 STAR Transport Service .. Thanks for your business much appreciated. Brandon :)
** MILITARY DISCOUNTS Please call me direct for pricing..
mcat.brandon@yahoo.com direct 1-503-855-4005
http://www.magiccarpetautotransport.com/local/portland/ [ view ] |
| | | Kris Baker | | 1/9/2012 6:27:00 PM |
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| Transporting our car to LA | | Magic Carpet is a good company /broker for transporting your car and the driver came on the first day of the "pick-up day" window which was good because the car was transported to LA where it was needed most.
We were not promised anything ... [ More ] | | Hi Mika, I'm so glad all went so well with your transport. Thank you for the very nice compliments in your review. sue@magiccarpetautotransport.com 360-830-2900 [ view ] |
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| Sue Garrison 360-834-2900 | | I cannot say enough good things about Magic Carpet as a whole and Sue Garrison in particular. I called Magic Carpet after a disastrous first attempt with a different company. Because of the time wasted with the first company, I was down to a very t... [ More ] | | Hi Sawyer, I so appreciate the raving review. It helps very much that I work for a company that allows me to be honest and upfront as I too well know how many shady sales pitches there are in this industry with some other companies. I'm sorry you had the misfortune of a bad experience, but am very glad I could help turn it around for you. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
| | | Sawyer Williams | | 1/9/2012 3:36:00 PM |
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| COMMENTS | | WORKING WITH SHEILA AT MAGIC CARPET WAS A GREAT EXPERINECE, YOU CAN EXPECT FROM THEM A GREAT SERVICE AND PEOPLE CONCENTRATED ON ONE THING: "GETTING YOUR CAR TO YOUR DOOR AS FAST AND SAFE AS POSSIBLE"
I HAD A GRAT EXPERIENCE WITH SHEILA AT ... [ More ] | | FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com.... Thank you so much Anuar, it was a pleasure working with you and I am very much looking forward to assisting you with future transports. ~Sheila~ [ view ] |
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| My First Cross Country Auto Move | | I had to move my uncle's car from Southern California to my home in Wisconsin, and I was up against the Thanksgiving holiday time crunch.
The first company I called never answered their phone.
The message I got at the second company I called wa... [ More ] | | Dave, Thank you for the fabulous review. It was a pleasure assisting you with your auto transport. I am happy you felt the service i provided to you went well. However, when you are also referring your friends and family member to me be sure they ask for me. THANKS again! ~*STEPHANIE HAMILTON 360-834-2900x203 stephanie@magiccarpetautotransport.com*~ [ view ] |
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| Rewiew | | Talking to Felicia Bond was very honesty and knowledgeable about transport the vehicle across country, she call and update me on the process of the vehicle. I guess there were a lil miss understanding with the price of the transport I paid the remain... [ More ] | | FELICIA BOND @ 602-354-2851, 360-210-4892 felicia@magiccarpetautotransport.com Hello Chris, thank you for your business! In reading your review, I was not aware of you having to pay a different amount to the driver. Your reservation and dispatch price was $1530. The COD amount never changed. Well, I apologize for any confusion from our drivers and look forward to working with you and/or your family or friends in the future. Thank you! Sincerely, Felicia [ view ] |
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| Kaleigh Jo Montgomery - (800) 901-6452 EXT. 237 – kaleigh@magiccarpetau | | Kaleigh was great! I had never purchased a vehicle out of state before & had it shipped, but she reassured me and answered all of my questions. I chose Magic Carpet because of their excellent reviews and was completely satisfied. The customer... [ More ] | | C.S.R RESPONSE: KALEIGH JO MONTGOMERY - (800) 901-6452 OR (360) 834-2900 - kaleigh@magiccarpetautotransport.com - - Hello Beth. Let me just say, it has been a pleasure working with you. Your patience & willingness to work with me throughout this order process has been greatly appreciated. Thank you for your kind words & your 5 Star review, and I hope to collaborate with you again down the road. [ view ] |
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| service | | i and my friends have shipped 5+ cars with magic carpet auto transport. im sure i could find a less expensive shipper, but why would i want too. service is always top notch [ View ] | | FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com..... Hi John, once again it was wonderful working with you. Thank you for the awesome review. All my best until next time. ~Sheila~
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| Good customer service and prompt delivery | | My friend used their service to ship her car to Chicago and recommended that I use them. I was in contact with Susan Garrison who was super helpful throughout the entire process. She was prompt in answering my emails and phone calls. The only thing t... [ More ] | | Hi Christina, Thanks for the compliments. I'm glad you were overall happy with the service. Once a carrier has been dispatched, we do not have constant communication with them. Their job is to call you and give you a window of time, and it sounds like they did that. We call on the pickup date and the delivery date to ensure the transport was successful, and of course are there for you if any issues arise in between. Thanks again and I hope you'll think of me in the future if you ever need this service again. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
| | | Christina C | | 1/7/2012 11:33:00 PM |
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| FELICIA BOND @ 360-210-489 | | Great service! Prompt return calls, Had a small window of availability to get my car picked up and they were able to make it work. Would do business with again! [ View ] | | Felicia Bond @ 602-354-2851, 360-210-4892, felicia@magiccarpetautotransport.com Hi Kyle...Thank you for your feedback! I am thrilled to hear that you had a great experience and the process was smooth and painless :-) Thanks for taking time out to provide me a performance review. Sincerely, Felicia [ view ] |
| | | Kyle Kellar | | 1/7/2012 2:52:00 PM |
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| These people don't care about you or your car... | | Wow - where to begin... As I write this, my car was delivered several weeks ago - but with $2000 worth of damage that I am still trying to get an insurance company to address. The first thing I would say regarding my experience with this company is... [ More ] | | Mark,
I completely disagree with your account of what happened. Magic Carpet chose a reputable carrier to transport your vehicle; as a matter of fact this same carrier transported another one of our customer’s vehicle on this very same transport. Unfortunately some damage occurred to your vehicle which the carrier has taken full and complete responsibility for. We never anticipate damage during transport but if damage does occur the carrier holds up to $500,000 cargo insurance to cover events just like this. According to our terms and conditions in Paragraph 11) All claims for damage must be taken up directly with the carrier, and if there is any damage, the liability for damages lies solely with the carrier. MCAT will assist client with necessary carrier information (name, phone numbers of that particular motor carrier used for transport). The same day we were notified of the damage to your vehicle you received ALL of the necessary information to start a damage claim with this carriers insurance directly from our office. Your representative Casey even went as far as contacting the carrier and their insurance company to try to sort everything out for you. Legally as a broker we cannot get in the middle of a damage claim as we are the “Middle man” it is not our vehicle nor our trailer the vehicle was hauled on, this is why all damage claims must be taken up with the insurance company directly. Outside of the actual damage to your vehicle you had stated that the transport went well and Casey was very easy to work with. Our company could not help you in the means you were demanding as the reasons stated above. You felt that because the damage occurred that the transport of your vehicle should be completely refunded and unfortunately the transport itself still requires the payment it is the insurance company that will take care of the condition of your vehicle. When I spoke to you last you completely understood and AGREED with me on this fact and turned around and CHARGED BACK YOUR CREDIT CARD. YOU HAVE BEEN REPORTED TO OUR COLLECTION AGENCY and will be responsible for the payment in full back to our company for the services we rendered to you. We are very sorry that you experienced damage to your vehicle, BUT taking short cuts as a consumer and lying to your credit card company to get a refund is considered fraud. We wish you well.
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| General complaints, but some very good service, too. | | Before I had even agreed to use Magic Carpet, Sheila took 20 minutes of her time to educate me about the industry and what things I needed to be aware of before choosing a company (for example, I didn't know that it is actually illegal to leave thing... [ More ] | | FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com.... Hi Holly, thank you for the review. I would like to clarify a couple of things so that all is clear. I did not say you can be arrested for putting items in the vehicle if found during an inspectionat the weigh station but that your vehicle can be impounded and you and the carrier can be fined. I am not sure why you were told by the gentleman in our office that you could not have the carriers number and that he would not call them. I did however receive a message from him after he spoke with you and I personally called the carrier to inform him of the timing you requested to meet your sisters needs. I am sorry your experience with this particular carrier was less than stellar. I did however do everything in my means to handle the situations and in a timely manner. Thank you so much for working with me and I am so very happy you received your vehicle in a safe and timely manner. All my best. ~Sheila~ [ view ] |
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| review for magic carpet | | It was very easy to arrange for pick-up/ delivery over the phone. I have just placed the order and is now waiting for it to be picked up. so far my experience with this company has been a 5-star. I highly recommend Stephanie Hamilton. She was profes... [ More ] | | Eric, Thank you for the fabulous 5 star review. I enjoyed assisting you with your auto relocation. Looking forward to doing business again. When you refer your friends and family members to me be sure to have them ask for me specifically. Thank you again! ~*STEPHANIE HAMILTON 360-834-2900x203 stephanie@magiccarpetautotransport.com*~ [ view ] |
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| FELICIA BOND @ 360-210-4892 | | First, the quote started at $850 and then the night before the car was to be picked up I was called and told they could not find anyone to take the car for that price. They would have to search for someone or see how much extra it would cost me and ... [ More ] | | FELICIA BOND @602-354-2851, 360-210-4892. Hello Mark, your order was placed on Dec 6th with an ASAP availability date. You called me on the 7th because the title was lost and asked me to push the transport further along to the 16th. I kept in contact with you communicating we were looking for a driver and explained because the loading was in Minnesota in the middle of winter AND around the holiday's the pricing changed due to weather and the carrier's available for the transport. I provided the best available rate with soonest availability date AND you agreed to the cost difference. AND I gave you the option to cancel. I worked with you from the 7-19. The vehicle was dispatched on the 19th, loaded on the 21st, and dropped on the 27th. I disagree that you were kept in the dark as I held you hand...clear through delivery. Thank you for your business Thanks, Felicia [ view ] |
| | | Mark A | | 1/5/2012 6:43:00 PM |
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| Magic Carpet Auto Transport | | I was very nervous about having my car shipped, so naturally I had lots of questions. Casey, at Magic Carpet did an excellent job explaining the details, and always returned my calls promptly. Casey was very honest and explained that, due to the holi... [ More ] |
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| Sue Garrison 360-834-2900 | | My first time shipping a car across the country. I did my research and found Magic Carpet. Sue was very helpful and knowledgeable about the entire process. She provided me with a step by step process and was extremely accurate the whole way through. ... [ More ] | | Hi Quentin, Thanks so much for the 5 star review. You really helped make my day, and your words are truly appreciated. It's customers such as you who make it worth coming to work every day. Hope to hear from you if you ever need a transport again. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
| | | Quentin Nichols | | 1/5/2012 11:38:00 AM |
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| Sheila Paquette 360-834-2900 | | We need our car to shipped in 3 days and it was a wonderful job they did. Casey was our primary contact and he gave us a very good update from time to time. I would recommend Magic carpet and would go with them in future as well. Thanks Magic Carpet... [ More ] | | FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com.....Thanks Anil for the great review. I look forward to helping you in the future should you ever need our services again. ~Sheila~ [ view ] |
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| Shipped within my window | | The car was picked up and dropped off on the exact days I wanted. Though this was just luck I do appreciate it. They did a good job.
My only suggestion is to make sure you look over your car when you pick it up before you sign the bill of landing.... [ More ] |
| | | Matthew A | | 1/4/2012 5:23:00 PM |
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| Transport review | | When I first contacted this company, I spoke with Sheila Paquette. She was a friendly, honest person who I enjoyed speaking with. She seemed to be very knowledgeable about the business of transporting vehicles from point A to point B. As I got inv... [ More ] | | Thank you so very much for the wonderfully kind words Carmelita. I truly enjoyed working with you. I do apologize for my being unavailable both for business and personal reasons. I am glad I was able to speak with you this morning. I always prefer to be the only one who assists my customers and believe the "Kid Glove" approach is the best. Transporting a vehicle is not for the week of heart and can be incredibly stressful. It is always my goal to make it as easy as possible. ~Sheila~ FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com [ view ] |
| | | Carmelita Garcia | | 1/4/2012 4:26:00 PM |
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| Excellent Service! | | Excellent customer service, great communication, and fast vehicle pick up! Will order again in the future for sure! Thanks Don! [ View ] | | Don@magiccarpetautotransport.com / direct 360-975-3346 Thank you Kevin for taking the time to enter your review, I hope our FREE 5 STAR SERVICE met your needs and I have earned your future business. Thank you and have a great 2012! don@magic [ view ] |
| | | Kevin Teng | | 1/4/2012 3:18:00 PM |
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| Don Treece – 360-975-3346 | | Don Treece and his team at Magic Carpet are remarkable! I am the NYC business attorney, skeptical by nature, who had to ship a vehicle from NYC to Reno, NV, which Don and his team carried out in an altogether exemplary fashion. But then I had to get ... [ More ] | | Don@magiccarpetautotransport.com / Direct 360-975-3346 David, we do aim to please, I am always excited by a challenge and you gave me a two for one! Thank you again for the great review, I am looking forward to moving the MDX once more... should be due again in the next few days!!! Best to you and yours in 2012, Don@magic [ view ] |
| | | David K. | | 1/4/2012 2:31:00 PM |
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| NOT MAGICAL AT ALL | | My experience with Magic Carpet is detailed below.
Here are the facts:
• I contacted Magic Carpet because of the highly rated reviews I read on the TransportReviews.com website
• 11.1- I called and spoke to Kathy and agreed to $ ... [ More ] |
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| magic caret | | Absolutely perfect-
forget all your concerns and use them!!!!!!
I was afraid to do this. However, I got tough and tried it and wowwee was I impressed. I would use them again.
Absolutely perfect-
forget all your concerns and use them!!!!... [ More ] | | LOL... Marc you are a riot!!!!! Thank you so much for the review. Your order number is 1629039. it was a pleasure assisting you with your transport. Thank you for putting your trust in me, so happy we could get this done for you. ~Sheila~ FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com [ view ] |
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| 1930 Ford Transport | | Magic Carpet is AAA+++. They picked up the car in three days from contract date.
Perfect transport. No problems whatsoever. Great communication. Great
company. Gary Whitt [ View ] | | Hi Gary, Can't ask for a better review than perfect. So very happy all went terrific for you. Hope you're enjoying that Model A. What with the discounts and the price matching, I wasn't sure this would happen the way it did. On top of everything going so smoothe, the cost for the transport was phenominal as well. You must have done something heroic in 2011. haha sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
| | | Gary Whitt | | 1/4/2012 7:20:00 AM |
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| Worked great.. | | Worked with Susan from start to finish. She was always available whenever I called her with questions. My car is a german sports sedan and doing this for the first time, I was concerned about the service and safety of the vehicle. Susan reassured me ... [ More ] | | Hi Ashish, Thanks very much for the great review. Yes, that is a very sleek car you have by the way. The dates are almost always the hardest part when trying to work out a transport. I'm glad it all worked out for you and it was a pleasure working with you. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
| | | Ashish | | 1/3/2012 11:55:00 PM |
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| Sheila Paquette 360-834-2900 | | I have approached "Magic transport" and choosed this carrier after a lot of research. After I have contacted Magic transport i felt I was in good hands and is the right company to transport my car.
The service provide by Shiela Magic trans... [ More ] | | Thank you Mohan, it was a pleasure assisting you with your transport. ~Sheila~ FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com [ view ] |
| | | mohan | | 1/3/2012 10:34:00 PM |
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| Brandon 503-855-4005 | | Magic carpet was phenomenal! On short notice they help me coordinate the transport of not one but two cars for cross-country shipment. Brandon at Magic Carpet was one of the most professional service providers I've had the pleasure of working with.... [ More ] | | **CUSTOMER REP RESPONSE: BRANDON 1-503-855-4005 ..
Hello Scott, thanks for the kind words in your review. I am glad all went Smooth and Painless during the transport of your vehicles and the relocation of your Family . Hope to help you in the future with our 5 STAR Transport Service .. Thanks for your business much appreciated. Brandon :)
** MILITARY DISCOUNTS Please call me direct for pricing..
mcat.brandon@yahoo.com direct 1-503-855-4005
http://www.magiccarpetautotransport.com/local/portland/ [ view ] |
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| Nissan Pickup Truck | | I looked online for a company to help me, to get my vehicle home to Pennsylvania. Magic Carpet had good reviews, so I chose that particular company.
I talked to a woman by the name of Michelle. She was very informative, about how this worked. She... [ More ] |
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| Sue Garrison 360-834-2900 | | Having no previous knowledge of the process of transporting a car, we had to be educated on the entire procedure from start to finish. Sue was very knowledgeable and helpful, and took all the time necessary to answer our questions (and we had a LOT o... [ More ] | | HI Ralph,Thanks for the wonderful words and 5 star review. I'm so happy I could help inform you of the shipping process and that I was able to help find a carrier to fit your requirements. Sometimes that can be a difficult task in this business, but we have a wonderful dispatch department who do their very best to make it happen. I look forward to working with you again in the future if you're ever in need of a transport. sue@magiccarpetautotransport.com 360-834-2900 [ view ] |
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| Excellent job by Brandon from Magic carpet | | It was a painless and on time delivery. I had no one to receive my car and the way they handled it way very professional and friendly... thanks [ View ] | | **CUSTOMER REP RESPONSE: BRANDON 1-503-855-4005 ..
Hello Pallab, thanks for the kind words in your review. I am glad all went Smooth and Painless during the transport of your vehicle. Hope to help you in the future with our 5 STAR Transport Service .. Thanks for your business much appreciated. Brandon :)
** MILITARY DISCOUNTS Please call me direct for pricing..
mcat.brandon@yahoo.com direct 1-503-855-4005
http://www.magiccarpetautotransport.com/local/portland/ [ view ] |
| | | Pallab | | 1/2/2012 5:24:00 PM |
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| Sheila Paquette 360-834-2900 | | Magic Carpet (and Sheila in particular) was a pleasure to deal with; the company they contracted through was less good/responsive. Magic Carpet was always courteous and easy to communicate with. The process was efficient. The car delivery was dela... [ More ] | | Hi Sean, thank you for the review and the kind words you said about me and my company. I want to apologize that the carrier assigned to did not communicate so well. We are dealing with this on our end with the carrier. It is our goal to always provide our customers with excellent communication throughout all aspects of the transport. ~Sheila~ FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com [ view ] |
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| Great! | | It was a very smooth process. I will definitely call them again. They were very friendly and super helpful. They were always very courteous and willing to answer any questions I had. I thought that shipping our car across the US would be difficult an... [ More ] | | Maribel, Thank you for the fabulous 5 star review. It was a pleasure assisting you with your auto transport. I look forward to working with you and your friends in the future. Take Care~*STEPHANIE HAMILTON 360-834-2900x203 stephanie@magiccarpetautotransport.com*~ [ view ] |
| | | Maribel Kovalev | | 1/2/2012 4:46:00 PM |
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| Felt very misled, never notified when car was picked up or dropped off | | Shelia was helpful the first time I called and requested a quote - but when it came to asking questions about the quote itself she would not return my phone calls or emails to close the sale. After numerous calls I was able to get a hold of her and ... [ More ] | | FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL SHEILA at 360-834-2900 or email me at sheila@magiccarpetautotransport.com ..........Dear Jennifer, I am very sorry you are so unhappy but I do have to disagree with what you have said in this review. We started you out on our price matching policy and not only were the details of this given to you verbally but you were also directed to read them on our website. (Price Match Policy,
Our company will match any price by a 4 or 5 star rated Company on Transport Reviews. The matched price is only valid for up to 5 days. If a carrier cannot be dispatched within the 5 days the price will go up to the original estimated price. If the order is canceled a $75 cancellation fee will be applied.)
Your price went up to your original price but not without many attempts to communicate with you as well as our system sending you out notifications along the way to the email you provided. I am actually hurt you would be less than honest in what you say I said and how I said it. My customer service is EVERYTHING to me and my many many reviews before this one you from you is testiment to that. As for my management not returning your call? There is no voicemail from you or your husband. I infact let my management know that you said he would be calling. Our goal is to educate and communicate with our customers and in an effort to truly provide the very best of service I even provide my customers with my personal cell for off hours communication should there be a need. I am very happy you did however receive your vehicle in a timely manner and undamaged. ~Sheila~ [ view ] |
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| Transport from AR. To New Jersey | | Hi, this is Dusty from Arkansas and i would like to say thanks to Don Treece with Magic Carpet Auto Transport for makimg my trans. of my Toyota pickup a hassel free expirence and delivery. I checked with many other companies that were cheaper but jus... [ More ] | | Don@magiccarpetautotransport.com / Direct 360-975-3346 Thank you Dusty, for the great review, it is always great to hear from our customers on their first transport. I always look forward to providing FREE 5 STAR SERVICE to all my customers. Thank you for your Trust, don@magic [ view ] |
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