Magic Carpet Auto Transport  | |
| Location: | 700 NE 4th Ave
Camas, WA 98607 |
| Phone Number: | 360-834-2900 |
| Website: | http://www.magiccarpetautotransport.com/ |
| Time On Site: | 6 Year(s), 6 Month(s). Since 11/17/2006 1:20:00 PM | | FMCSA Licensing: | MC-500874 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Letter From the President: It’s no surprise that my four brokerages Magic Carpet Auto Transport, Cascade Vehicle Shipping, Domestic Auto Transport and Red Carpet Auto Transport are located at the top of all of these lists. We have a simple formula to our success, first we always realize that the client is entrusting us with something emotionally valuable to them. In some cases its more than emotional, sometimes our client’s vehicles are extremely costly and rare. We never forget the connection folks have with their autos.
Second, we seek out some of the best employees you can find anywhere as our client assistants. We bend over backwards to keep them employed, and we provide the best package of employee benefits that you’ll find in this industry. This in itself creates long term relationships with our employees. Our companies experience very little turn over so you’ll always find competent consultants and managers throughout our organization.
Third, we meticulously screen and police our drivers and trucking companies and try to work with only the best, reliable, and well insured carriers available.
All four of my companies are A RATED at the BBB so give us a try, you will find what tens of thousands of clients have already found out…. My group of auto shipping brokerages are SIMPLY THE BEST IN THE BUSINESS, we’ll work our butts off to get your job done right.
**** Update.... To all potential clients that may be considering my competitor "Transport Connection," I would highly reccommend that you Google the owners Name" Bill Averich" so you know exactly what you are dealing with.... You have been warned!
Terry Williams
President
|
|
|
Have your own experience with Magic Carpet Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
2651 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Magic Carpet Auto Transport reports that they have an average of 2500 customers per year. Currently, this site has 1307 reviews posted by individual customers for the past 365 days. So approximately 52.28% of Magic Carpet Auto Transport customers have posted a review.
This means that 47.72% percent of their customer’s opinions are not represented on this site. |
| FELICIA BOND @ 360-210-4892 , 602-354-2851 | | Felicia provided excellent customer service to ship my vehicle and was upfront and honest about the entire process. I felt the cost to ship the vehicle cross country was very reasonable and fell in line with other quotes I had received. I was a bit... [ More ] | | FELICIA BOND @ 360-210-4892, 602-354-2851, felicia@magiccarpetautotransport.com Hello Sherri...Thank you for your feedback! I am thrilled to hear that you had a great experience and the process was smooth and painless :-) Thanks for taking time out to provide me a performance review. Sincerely, Felicia [ view ] |
| |
| Putting out the fire | | Due to unforseen circumstances with my education I had to move, and in a hurry. Upon attempting to try and transport my car across the nation I got lots of calls and offers. I was contacted by Greg Saucke and thought he had a far offer and presente... [ More ] | | *GREG* 360-553-4223 or greg@magiccarpetautotransport.com Hey Mace!! Thanks for the wonderful feedback. I always do my very best to provide top level customer service to all of my customers and very rarely if ever do i get annoyed with people. I have more patience for this industry than a chopping block! ;) I look forward to working with you again in the future. All the best. :) [ view ] |
| |
| order #12950 Brandon at Magic Carpet | | I have shipped many vehicles accross the USA. I used to use DAS. Brandon shipped two VW Buses from Georgia to CA. In 3 days I had my VDubs. Direct quoted me $1800 each, Brandon quoted me $2360 for both. Thank you very much for your great service... [ More ] | | *** CUSTOMER REP RESPONSE: BRANDON 1-503-855-4005 ..
*** ECONOMY QUOTES please call or email or IM me .
Hello Todd, thanks for the kind words in your review. Hope to help you in the future with our 5 STAR Transport Service .. Thanks for your business much appreciated. Brandon :)
** MILITARY DISCOUNTS Please call me direct for pricing..
mcat.brandon@yahoo.com direct 1-503-855-4005 [ view ] |
| |
| Car Transportation | | Customer service was great. Delivery was earlier than the dates I gave, but the process did go fine over all. The final price was also more than I was quoted originally. There were a few contact people I had to keep in contact with. Felicia was very... [ More ] | | FELICIA BOND @ 360-210-4892, 602-354-2851, felicia@magiccarpetautotransport.com Hello Brittany...Thank you for your feedback! I am thrilled to hear that you had a great experience and the process was smooth and painless :-) Thanks for taking time out to provide me a performance review. Sincerely, Felicia [ view ] |
|  | | Brittany | | 7/17/2012 2:37:00 PM |
|
| Great service! | | My representative, Holly, was informative and helpful every step of the way. The driver made record time and was very friendly and careful with my car. [ View ] | | HOLLY 360-553-4232 or holly@magiccarpetautotransport.com....Thanks so much for the 5 star feedback, Patty! It was a pleasure working with you and am happy everything went so smoothly....Please don't hesitate to call if you need my services in the future :) Take care and thanks again!! [ view ] |
| | | Patty | | 7/16/2012 8:17:00 PM |
|
| Only Choice when Transporting Vehicles | | Brandon is top notch. This transaction was very smooth and honest, no worries about never seeing your vehicle again! Contact Brandon at 503-855-4005 for your move. [ View ] | | *** CUSTOMER REP RESPONSE: BRANDON 1-503-855-4005 ..
*** ECONOMY QUOTES please call or email or IM me .
Hello Lance, thanks for the kind words in your review. Hope to help you in the future with our 5 STAR Transport Service .. Thanks for your business much appreciated. Brandon :)
** MILITARY DISCOUNTS Please call me direct for pricing..
mcat.brandon@yahoo.com direct 1-503-855-4005 [ view ] |
| |
| My experience with Magic Carpet | | Sue made only promises she could keep. Very customer oriented. She managed to do what other brokers I talked with claimed was not possible, or likely. i will use them again. [ View ] | | sue@magiccarpetautotransport.com 360-834-2900 Hi Phil, so glad I could be of assistance and thanks for all the kind words and great review!!! [ view ] |
| |
| Car Transport from New York to Chicago | | I just recently got my first car shipped, and Magic Carpet could not have been any better. They always answered and were understanding when I called. The only negative was that my actual price was $100 more than quoted, however that was due to the ca... [ More ] | | Lloyd Taylor 360-834-2900 lloyd@magiccarpetautotransport.com thank you for the taking the time to write the review for me.. If you need any assistance in the future with transporting a vehicle please call me.. and If you come into contact with anyone that might need our services if you would refer them to me I would be so grateful. [ view ] |
| |
| Service provided | | 07-13-12 Gabe Stuart.Fl.
I would give Magic Carpet Auto Transport a sixth star. More than satisfied with price.timing and service.
" A special THANK YOU to Sue Garrison " Delivered on price, time and service,... [ More ] | | sue@magiccarpetautotransport.com 360-834-2900 Thanks kindly Gabe for the 6 star review! haha I very glad you were so satisfied with the transport and even better that you'll be a repeat customer for the future if needed. [ view ] |
| |
| Sad I used their service. | | In mid April of 2012 we found we were going to have to make a move to Florida. I researched transport brokerage companies and called Magic Carpet based primarily on the reviews on this site. Even though I called 2 months in advance, and even calle... [ More ] | | Nate am so sorry that you felt this way , I know the carrier had a death in the family and was pushed back a day for your pick up. I called and gave you many updates during this whole process and have been here ever time you have called in . I do wish you the best on your new job and hope you and your family are doing good . Sorry AGAIN about the Carrier being 1 day late for pick up . Thanks Casey J [ view ] |
| |
| Communication | | Communication from the 1st call was awesome. Kathy let us know exactly what was happening and the dispatcher on the other end kept us up to date the whole time. Both were pleasant, knowledgeable and good at what they do. I couldn't imagine anything e... [ More ] | | Kathy 360-834-2900....Thank you Jon for the 5 star review, Im glad everything went smooth. [ view ] |
| | | Jon D | | 7/12/2012 8:10:00 PM |
|
| Magic Carpet Auto | | Great company to use and Casey J. is very helpful. Very prompt when handling customer services issues and concerns. Due to job relocation, I need my car shipped from Missouri to California within less than a week and Magic Carpet helped me on the ver... [ More ] | | CASEY JACKSON / DIRECT FOR FREE QUOTES EMAIL casey@magiccarpetautotransport.com Thanks Andrea for taking time out of your busy day to leave such a nice review , You and your family were such a pleasure to work with and if you ever move again just give me a call . Thanks Casey J [ view ] |
| | | A. Lee | | 7/11/2012 4:04:00 PM |
|
| Auto transportation | | The service using Magic Carpet was great. The Driver Mr. Farrukh from UZ Auto, is very honest and responsible. Mr Farruck took my car on time and he carefully register all dents and scratch of in my car and when he delivery did the same. My car was ... [ More ] | | ***FREE DIRECT QUOTES***CALL CRAIG 360-834-2900 or EMAIL craig@magiccarpetautotransport*** THANK YOU Jorge for the wonderful review and HUGE PROPS to our HARD WORKING driver's out there. Thank you Farrukh [ view ] |
| | | Jorge Salazar | | 7/10/2012 6:04:00 PM |
|
| Excellent | | I am very satisfied with the service. they took care from beginning to end and the price is reasonable.
Thanks! [ View ] | | CASEY JACKSON / DIRECT FOR FREE QUOTES EMAIL casey@magiccarpetautotransport.com Thanks Zongshou for the nice words and review , so glad i could a huge help in your auto transport . Thanks Casey J [ view ] |
| |
| There great!!! V | | They took care of me from beginning to end:)! They were easy to talk to and helped me understand the process.
Best wishes,
Chris [ View ] | | ~***For warm welcoming, positive, honest service, before the business and after the business, and for your complimentary quote, please contact Kaleigh Montgomery @ 800-901-6452, 360-834-2900 OR kaleigh@magiccarpetautotransport.com***~ - - - Chris, you were an awesome customer to do business with! Thank you for the kind review!! I am thrilled that you had an easy time talking to us from beginning to end!! Hopefully we can do business again in the future! I wish you all the best! [ view ] |
| | | Chris | | 7/10/2012 2:59:00 PM |
|
| A better experience | | This is a better experience compared to my previous one shipping my car across the country. Jon kept me updated and called me if any problems from time to time. This is about customer service, which I give a very high positive rating. The car picked ... [ More ] | | Thanks for the great review! If you need your car shipped just call Magic Carpet Auto Transport 360-834-2900 or email me at jon@magiccarpetautotransport.com and ask for Jon Posey! Again THANK YOU! [ view ] |
| |
| PDX Transport to Bay Area | | Kathy was great and was able to arrange transport with only 2 days lead time! The driver was courteous and professional. His equipment was in good shape and he took great pains to load and unload my car safely.
Would defiantly use Magic Ca... [ More ] | | Kathy-360-834-2900.....John, Thanks for the 5 star review. It was great working with you and glad things went smooth. [ view ] |
| | | John | | 7/10/2012 12:10:00 PM |
|
| Easy! | | Two thumbs up for Craig. Early pickup, early drop off. I was not physically there, and Craig did an excellent job working with the transporting company and coordinating with the pick-up and receiving end. Prices were very competitive and I would use... [ More ] | | ***FREE DIRECT QUOTES***CALL CRAIG 360-834-2900 or EMAIL craig@magiccarpetautotransport.com*** THANK YOU Jerry for the wonderful review and HUGE PROPS to our HARD WORKING driver's out there!! [ view ] |
| | | jerry | | 7/10/2012 7:40:00 AM |
|
| tansport review | | Magic Carpet's Jon Posey did an excellant job, the first carrier to pickup failed completely, so had to wait for another carrier, he picked up on time and delivered on time, no problems with Magic Carpet, problems with the first carrier, would highly... [ More ] | | Jeff thanks for the great review! If you need your car shipped just call Magic Carpet Auto Transport 360-834-2900 or email me at jon@magiccarpetautotransport.com and ask for Jon Posey! Again THANK YOU! [ view ] |
| | | jeff morgan | | 7/9/2012 7:37:00 PM |
|
| Delayed, Raised Cost, Never Showed Up | | Selected Magic Carpet for their positive on-line reviews. Scheduled a month in advance at agreed price and date. Was called several days before pick-up and advised rate would go up an additional $300. As time was running out, I agreed to that increas... [ More ] |
|  | | J. Keller | | 7/9/2012 1:25:00 PM |
|
| Michelle Henriksbo | | Great transaction. Very easy to deal with and always available. Great customer service. Had no problems. Will absolutely recommend using Michelle to all my contacts. [ View ] | | MICHELLE HENRIKSBO, michelle@magiccarpetautotransport.com. 360-553-4213. Russ, So glad things went so well for you. Thanks for the recommendation and the positive feedback!! [ view ] |
| |
| MICHELLE IS THE BEST | | MICHELLE HAS BEEN GREAT FOR THE LAST 4 YEARS. ALL DELIVERIES HAVE ALL BEEN ON TIME. SHE GETS BACK TO ME QUICKLY AND THE CUSTOMER SERVICE HAS BEEN FANTASTIC.
THANK YOU MAJIC CARPET [ View ] | | MICHELLE HENRIKSBO, michelle@magiccarpetautotransport.com. 360-553-4213 As always, it is a great pleasure having you as a repeat client. Thanks for your Loyalty!!! [ view ] |
| | | GREENACRES MOTORS | | 7/8/2012 2:12:00 PM |
|
| Michelle Henriksbo | | I called Magic Carpet because of the great reviews. Michelle had great follow-up and delivered above and beyond the call of duty. I was very happy with Michelle and the sevice of Magic Carpet. [ View ] | | MICHELLE HENRIKSBO, michelle@magiccarpetautotransport.com. 360-5534213. Mark, I am glad Magic Carpet did not let you down in our services and that the transport went so smoothly. Thanks for the feedback! [ view ] |
| |
| 360-834-2900 | | My wife and I shipped both of our cars (210 Mecedes E350 and Lexus ES350) with Magic Carpet Auto Transport. We were extremely satisfied with the service they provided. Our account executive was Sue Garrison and she was very knowledgeable, honest and ... [ More ] | | sue@magiccarpetautotransport.com 360-834-2900 Hi Lou, Your kind words are highly regarded. Of course it's always great when the transport goes smoothe, but the added bonus of an enclosed carrier (usually at least $300 more) not to mention the fact he WASHED them too! You just turned out to be the lucky cutomer of the week. haha I'm thrilled this went so fantastik. [ view ] |
| |
| Sue Garrison 360-834-2900 | | Our initial phone call with Sue was great, she was very professional, courteous, informative and straight forward with explaining the process and how each order goes out to bid. She followed up a few days later with the transport company name and n... [ More ] | | sue@magiccarpetautotransport.com 360-834-2900 Thanks so much JP for the great review. It's always awesome when it all works out so perfectly. Your recommendation is highly appreciated. [ view ] |
| |
| Two car transport | | Casey was professional and informed us of changes. The quote from the driver was more than what we were quoted, but we were given the option to book another carrier. We chose not to do this due to time constraints, but the carrier (exotic) was profes... [ More ] |
| |
| Customer service | | Outstanding customer service. Kaleigh was excellent and always returned phone calls. She was knowledgeable, courteous, and very helpful. I give her and the company an A+! [ View ] | | ~***For warm welcoming, positive, honest service, before the business and after the business, and for your complimentary quote, please contact Kaleigh Montgomery @ 800-901-6452, 360-834-2900 OR kaleigh@magiccarpetautotransport.com***~ - - - Thank you James for the kind review! I was very happy to help you with this auto transport. Thank you again for your feedback, and I look forward to working with you again in the future!! :] [ view ] |
| | James | | 7/6/2012 10:54:00 PM |
|
| Delivery EVEN on a Holiday! | | Craig was very helpful and honest with me about the entire automobile shipping process. I had read horror stories on this site even about Magic Carpet, but I found that they were very easy to work with. They tried once to get a carrier for my Alfa ... [ More ] | | ***FREE DIRECT QUOTES Craig 360-834-2900 or email craig@magiccarpetautotransport.com*** Thanks Tony for the kind review. I'm glad to help you out in your auto transport. Huge props to our hard working preferred carriers out there!! [ view ] |
| |
| Honda Civic | | Good service. Would use again. For new customers, the main thing is that the initial quote is an estimate. The company then tries to get bids from others for transporting the car. Therefore, there is no guarantee of getting the service at the initial... [ More ] | | CASEY JACKSON / DIRECT FOR FREE QUOTES EMAIL casey@magiccarpetautotransport.com Thanks Srini for the taking time to leave your review , Am so glad everything went so well and if i can help in the future just give me a call ., Thanks Casey J [ view ] |
| | | Srini | | 7/6/2012 11:49:00 AM |
|
| What a great job! | | This experience was amazing. Michelle was SO helpful. I got my car picked up exactly when I asked for it. I had the car delivered EARLY, which was actually a huge help. The care arrived perfect. The driver was nice and helpful. This whole experience ... [ More ] | | MICHELLE HENRIKSBO, michelle@magiccarpetautotransport.com. 360-553-4213, It was nice working with you Guy. I am glad things went so smoothly and the car arrived early. Thanks for your feedback! [ view ] |
| | | Guy Yosub | | 7/5/2012 9:07:00 PM |
|
| Magic Carpet Review (NJ > CA) | | Michelle and her team at Magic Carpet (Jon, Casey) made shipping a Ford Escape cross country a truly pleasant experience. They promptly answered all of my questions each time I called. The carrier was professional and arrived a day earlier than the q... [ More ] | | MICHELLE HENRIKSBO 360- 553-4213, michelle@magiccarpetautotransport.com. Chris, Thanks for the business and appreciating our customer service at Magic Carpet. It was a pleasure assisting you with this transport and we love any referrals you bring our way!!! [ view ] |
| |
| Great Experience!! | | Craig was my main contact at Magic carpet and he was very helpful throughout the whole process. He was easy to communicate with, and always got back to me quickly. George was the driver, and picked up my car on time. He contacted me twice prior to ar... [ More ] | | Craig Peterson 360-834-2900 or e-mail craig@magiccarpetautotransport.com
Thank you Kristen for the kind review. I'm happy the preferred carrier and I were able to make your transport a breeze. [ view ] |
| | | Kristen | | 7/5/2012 4:18:00 PM |
|
| Sue Garrison 360-834-2900 | | Everrything went very smoothly. I called and arranged transport with Sue. Pickup was arranged and was on time. I was suprised when I was called and told that the vehicle arrived at its destination 4 days ahead of time. This is the second vehicle ... [ More ] | | sue@magiccarpetautotransport.com 360-834-2900 Hi Myrle, I'm so glad all went well and thanks greatly for the very nice review. I'm glad the early delivery worked out for you as well. It's been my pleasure working with you. [ view ] |
| |
| 5-STAR SERVICE – CALL Jon Posey - (800) 901-6452 | | Jon was very knowledgeable about the whole process and was more than willing to explain everything. He was very upfront about how the price was broken down, and once we settled he was quick to get a carrier for my car. Overall, I would recommend Jon... [ More ] | | Hunter thanks for the great review! If you need your car shipped just call Magic Carpet Auto Transport 360-834-2900 or email me at jon@magiccarpetautotransport.com and ask for Jon Posey! Again THANK YOU! [ view ] |
| | | Hunter | | 7/5/2012 1:21:00 PM |
|
| 5-STAR SERVICE – CALL Jon Posey - (800) 901-6452 | | There was an issue on the delevery end with the driver not wanting to accept the money order which I provided her with. An e-mail to Jon and it all got worked out.
I will recomend Jon and his cre to anyone I know for auto transit.
Joe D'Eli... [ More ] | | Jon Posey 360-834-2900 or email me at jon@magiccarpetautotransport.com Thanks for the great review! If you need your car shipped just call Magic Carpet Auto Transport. Again THANK YOU! [ view ] |
| | | Joe D'Elia | | 7/5/2012 11:36:00 AM |
|
| Sue Garrison 360-834-2900 | | Sue was a life saver. I was a bit confused as to the process and wasn't able to get satisfaction with some others but, after Sue was assigned to my account, everything calmed down and went off according to plan. She sure knew how things worked and to... [ More ] | | sue@magiccarpetautotransport.com 360-834-2900 Hi Herb, Thanks for the shining review. It is much appreciated and I have really enjoyed having you and your other family members as clients. Thanks so much for the recommendation as well. There's nothing better than word of mouth! [ view ] |
| |
| bad experience | | The reason I went with Magic Carpet was because of their superior reviews and the agent's "up front" honesty regarding the nature of the business and her ability to make me feel at ease as a first time vehicle shipper. Although I did have ... [ More ] | | HOLLY 360-553-4232 or holly@magiccarpetautotransport.com.....Aaron, thank you for leaving some feedback for me. I apologize for the delay in finding a carrier...Sometimes it doesn't happen the way we anticipate as this business is based on a bidding system and we contract with our drivers. We have no control over their schedules. I tried to keep in touch with you every step of the way and when the driver was assigned, he was communicating directly as well...I deducted $90 from me fee to help get the vehicle moved for you. Also, you received a call from me asking about pick up because I couldn't reach the pick up customer and assumed he would have called you to let you know...Just covering my bases :) I know it became frustrating toward the end and I take your concerns very seriously. I'm sure we'll talk again soon but until then, Take care! [ view ] |
| |
| Very well done | | Kalieghwas my broker, she did everything she mentioned regarding my two vehicles.
Everything turned out just fine. I will use her services in the future. Thank You, Kaliegh.
[ View ] | | ~***For warm welcoming, positive, honest service, before the business and after the business, and for your complimentary quote, please contact Kaleigh Montgomery @ 800-901-6452, 360-834-2900 OR kaleigh@magiccarpetautotransport.com***~ - - - Hi Steven! Thank you for your feedback and the 5-Star Review!!! I sincerely appreciate the kind words! Thanks again for your business! I hope you call me in the future if you ever need another vehicle transported. :] [ view ] |
| | | Steven Bissada | | 7/4/2012 2:59:00 AM |
|
| My review | | Outstanding customer service and communication both phone and email.
A bit more then I expected to pay (my budget) but with faster then expected delivery the value was there. I would use these folks again anytime. Holly was outstanding, never left ... [ More ] | | HOLLY 360-553-4232 or holly@magiccarpetautotransport.com...Thank you, Richard! We definitely aim to provide above and beyond customer service!! ;) You were a pleasure to work with and I'm happy you're happy :) Thanks again! [ view ] |
| | | Richard | | 7/3/2012 9:42:00 AM |
|
| Great! | | Holly was very helpful. She was readily available and answered my questions quickly. Cesar (the driver) was great. It was easy to get a hold of him for updates on the progress of the transport. They were both honest and I would use them again. [ View ] | | HOLLY 360-553-4232 or holly@magiccarpetautotransport.com.....Thanks so much for the 5 star feedback, Khoa! It was a pleasure working with you and I'm happy to know you wouldn't hesitate to work with us in the future :) Thanks again! [ view ] |
| | | Khoa | | 7/2/2012 11:56:00 PM |
|
| Fast and Reliable | | Michelle is the best, helping us find a reliable carrier just one day after our available day. The car was delivered two days before the expected day, super fast from NY to AZ! We will ship another car through Michelle in this week again! [ View ] | | MICHELLE HENRIKSBO 360-513-3041, michelle@magiccarpetautotransport.com. Thanks so much for the business Ling, I am so grateful that you had a great experience and am so happy we can count on our great arsenal of carriers to assist our customers with their vehicle transports.
Thanks for your feedback! [ view ] |
| |
| Review | | My experience with Magic Carpet Auto Transport and Michelle Henriksbo was a painless and stressless experience. My father had recently passed away and I was trying to relocate his auto from California to Oklahoma.
I was pleasantly surprised to find... [ More ] | | Michelle Henriksbo 360-513-3041 michellehenriksbo@magiccarpetautotransport.com
Bert, Thanks so much for the repeat business! I am so happy you appreciated our services here at Magic Carpet Auto Transport! Thanks for the five star review [ view ] |
| | | Bert Benear | | 7/2/2012 1:35:00 PM |
|
| Thank you! | | I had trouble with two other shipping companies and the shipment of my car was delayed by almost two weeks. I chose Magic Carpet as my third separate company to ship my car. I admit I was desperate to get my car moving, but Felicia took excellent c... [ More ] | | FELICIA BOND @ 360-210-4892, 602-354-2851, felicia@magiccarpetautotransport.com Hello Pete...First of all;Thank you for your feedback and 5 Star Review!! Yes, 1 Flat Rate had shown your vehicle available on Central without your approval and then Creative Rides had you sitting on their freight board for 1.5 weeks with no feedback. Another example on how the lowest quote got your order placed...but not dispatched or picked up. Pete, you saw first hand how important it is to work with Magic carpet (an industry leader in transporting). I look forward to working with you again! Let me know when I can further assist you in your transporting needs. Thanks a lot Pete [ view ] |
| |
| Don't Trust, worst customer service, don't pay rebate amount upon real/negative | | I was requested to transport form MN to TX, till last date they never turned up.. after many calls they said they will come and pick up in 1 hour, though they have inform us 24 hrs advance..
The car was delivered late, it was dirty and damaged..
... [ More ] | | Ryan, from myself and the management staff, we are so sorry things turned out so bad for you. We do our best to provide the best service possible with the best price. We are sorry things did not turn out for you. We wish you the best! Michelle Henriksbo [ view ] |
| |
| 5-STAR SERVICE – CALL CASEY JACKSON- (800) 901-6452 | | After much research and many conversations I decided to go with Magic Carpet for 2 reasons: their ranking on this site and more importantly their BBB rating of A"plus". You should expect to pay a different price than quoted. For me it was... [ More ] | | CASEY JACKSON / DIRECT FOR FREE QUOTES EMAIL casey@magiccarpetautotransport.com Thanks Janice for the kind words and review . You and your family were a joy to work with and if i can help in the future just give me a call . Thanks Casey J [ view ] |
| | | Janice D | | 7/1/2012 7:28:00 AM |
|
| Brandon 503-855-4005 | | I had never shipped a car before and Brandon made the process extremely easy. As the owner of a classic car, there are numerous concerns when shipping a car across the country. Brandon understood all my concerns and was able to make all the necessary... [ More ] | | *** CUSTOMER REP RESPONSE: BRANDON 1-503-855-4005 ..
*** ECONOMY QUOTES please call or email or IM me .
Hello Michael, thanks for the kind words in your review. Hope to help you in the future with our 5 STAR Transport Service .. Thanks for your business much appreciated. Brandon :)
** MILITARY DISCOUNTS Please call me direct for pricing..
mcat.brandon@yahoo.com direct 1-503-855-4005 [ view ] |
| | | Michael | | 6/29/2012 5:43:00 PM |
|
| Good service | | Michelle was very helpful and friendly, she gets things done! I needed to transport a vehicle in a short notice, and she found a good transporter within couple of the days. The car were arrived much earlier than what I expected. Would recommend th... [ More ] | | Bo, it was a great pleasure assisting you with your transport. I appreciate you taking the time to leave a review of our services! Thanks! Michelle 360-553-4213, michelle@magiccarpetautotransport.com [ view ] |
| |
| 1932 SEDAN TO HAWAII | | Greg did a great job getting my 1932 Sedan to Hawaii. After a driver from another company left my sedan outside the Maton gate in Seattle because he got into argument with the counter personel about using his computer. Greg did a great job contacti... [ More ] | | *GREG* 360-553-4223 or greg@magiccarpetautotransport.com.. Hey Rick! Thanks so much for all of the great feedback! We do everything we can to meet our customers expectations and strive to be the best in the industry. We things happen we get to work on making them right! Thanks again for your business, enjoy the '32 Sedan! [ view ] |
| |
| ***** 5 Star's | | FELICIA BOND was great from the min i emailed her and got the ball rolling. Took only 1 week from the time i emailed her to drive my car away. She is very up front and walks you though the whole process and i will use her again the next time i have t... [ More ] |
| |
| good service, though a little bit expensive | | The driver picks my car late but deliver early. So that's fine. I am only to complain about the pricing. My friend ships my car from the same place to the same place with more than 200 dollars cheaper than me. It may due to the season but I still wan... [ More ] | | FELICIA BOND @ 360-210-4892, 602-354-2851, felicia@magiccarpetautotransport.com Hello Yang...Thank you for your business and feedback! When you made your reservation, you mentioned based on your itinerary your "Preferred loading was June 16th-23rd." I presented this information over to our dispatch, the carriers and their dispatch. When it was dispatched, your estimated pick up was for 23rd. On the 22nd in the am you mentioned you discussed with the driver about it loading that night. Your loading transpired in your preferred dates w/ a drop on 30th or 1st.Your transport was 7 days going from NY to WA, which is usually a 10-14 day trip. And my service was ONE carrier for duration of the trip.
So, your complaint is pricing...yet the carriers determine this. Did your friend also transport a full size sedan? take a second and factor in oils and diesel prices and timing since this is a commodity industry.
I appreciate your recommendation based on my service which is really important to me, but what puzzles me is that your posting a 4 Star review over all...let's see...You had no damage, vehicle loaded and delivered within your itinerary and you post a 4 Star because of price which ultimately neither you and I have any control of. If you'd like to obtain better pricing on your next transport, ship a motorcycle and select a short run somewhere in the south in the winter months. It was nice working with you. Thanks a lot, Felicia [ view ] |
| | | Yang | | 6/29/2012 12:09:00 AM |
|
Magic Carpet Auto Transport Home | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53
Archived Reviews
|
Valley Solutions, Inc.