Domestic Auto Transport  | |
| Location: | 700 NE 4th Avenue
Camas, WA 98607 |
| Phone Number: | 800 516 5044 |
| Secondary Phone Number: | 503 477 7726 or 360-834-6013 |
| Website: | http://domesticautotransport.com |
| Email: | Terry@Magiccarpetautotransport.com |
| Time On Site: | 3 Year(s), 9 Month(s). Since 5/21/2008 6:22:00 PM | | FMCSA Licensing: | MC-640011 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | LET DOMESTIC AUTO TRANSPORT SHOW YOU WHAT GOOD OLD FASHIONED CUSTOMER SERVICE IS ALL ABOUT!! Domestic Auto Transport is one of the TOP transport companies in the nation. We have a SPECIAL GUARANTEE "Pay NOTHING until your vehicle is loaded on the carrier and headed to it's destination." Let the representatives at Domestic Auto Transport help you have the BEST auto transport experience possible. Our personal commitment to our customer's is unsurpassed. We will serve you with honor and integrity. It is our goal to make a positive impact in our customer's lives for the short while we are afforded this special opportunity. We specialize in the transport of all types of vehicles within the lower 48 states as well as to Hawaii, Alaska, Puerto Rico, Guam, and the Virgin Islands. If your looking for International Shipping we can assist you with that also. At Domestic Auto Transport “A sale is not something we pursue, it's what happens for us while we are immersed in serving our customer.”
At Domestic Auto Transport we seek out some of the best employees you can find anywhere as our customer service representative's. We bend over backwards to keep them employed, and we provide the best package of employee benefits that you’ll find in this industry. This in itself creates long term relationships with our employees. Our companies experience very little turn over so you’ll always find competent consultants and managers throughout our organization.
At Domestic Auto Transport we meticulously screen and police our drivers and trucking companies and try to work with only the best, reliable, and well insured carriers available.
Domestic Auto Transport belongs to a corporation of 5 Auto Transport Brokerages which are all A RATED at the Better Business Bureau as well as all being 5 Star Rated here on Transport Reviews, give us a try and you will find what tens of thousands of clients have already found out…. Our group of auto shipping brokerages are SIMPLY THE BEST IN THE BUSINESS, we’ll work our butts off to get your job done right.
Sheila Paquette
President
Domestic Auto Transport
Terry Williams
CEO/President
Transport Holdings, Inc.
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Have your own experience with Domestic Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
1304 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Domestic Auto Transport reports that they have an average of 1700 customers per year. Currently, this site has 453 reviews posted by individual customers for the past 365 days. So approximately 26.65% of Domestic Auto Transport customers have posted a review.
This means that 73.35% percent of their customer’s opinions are not represented on this site. |
| Jeff Cameron and Domestic Auto Transport | | I'm really glad we chose to ship our car through Jeff and Domestic Auto Transport!. Jeff was very insightful and full of knowledge on the "industry practices". It was my first time shipping a car, and I felt very safe with Jeff's help. He e... [ More ] | | Thanks for the great review. For great customer service please call Domestic Auto Transport at 360 834-6013 or email us at naomi@domesticautotransport.com
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|  | | Maryann Briceno | | 10/12/2011 11:32:00 AM |
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| Great service | | The price I was originally quoted was consistent. My car was picked up on time and arrived at my destination at the time quoted without any damage. Naomi was helpful and responded in a timely manner to all my questions. My driver, Paul, was also... [ More ] |
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| Auto Transport | | My van was delivered in Good condition, The driver did very well communicating his pick up and arrival. He was very nice and organized, I would definitely use him again. I paid alot for this transport and later found I could of done it alot cheaper b... [ More ] | | Shar,
Thank you for the Great review. Thank you for your business and we look forward to helping you again soon. It was a pleasure working with you.
For Great customer serivce please call Naomi @ 360 834-6013 or email me directly at naomi@domesticautotransport.com [ view ] |
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| first shipping experience with Domestic | | I moved from RI to TX last month. the driver pick up my car on time, and always let me know his location during the way. I pick my car in walmart plaza near my house. It was very convenience.
Warning: please call the shipping company in advance, onw... [ More ] | | For A+ customer service contact Bil Ross 360-975-3198 or bill@domesticautotransport.com ..... Rong thanks you for the review. It was a pleasure helping you get your car moved for you. And I would also like to thank you for pointing out the fact if you are planning on shipping a vehicle, that calling and setting up your order in advance is really the best thing you can do. I hope you are enjoying Texas. If you or anyone you know ever needs a car shipped again, please give me a call. I would be happy to assist. [ view ] |
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| Zero Reliability | | In reference to my previous review. Finally, this company contacted us. But only after I sent my initial review. which indeed was poor. We received a phone call at 6:01 pm after we waited all day. They did blamed the trucking company for the irrespo... [ More ] |
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| 5 star service - Domestic Auto Transport | | Picking the right company to transfer my vehicle is a painful process. The moment I sent out over a dozen quote request, my phone lines were piled up with missed calls and voice messages, and don't even get me started with numerous email harassment. ... [ More ] | | Grace,
Thank you for the great review. Thank you for your business and we look forward to helping you again soon. The Domestic Team / Direct-360-834-6013 [ view ] |
|  | Grace | | 10/7/2011 12:31:00 PM |
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| Auto transport | | Excellent customer service provided by Don. There were many problems with the pick up as my car was in a very remote location in Delaware. At first I had trouble getting someone to call me back until Don Treece took over my account. It took many w... [ More ] | | Jill, thank you for the 5 star review. Thank you for your business and we look forward to helping you again soon. The Domestic Team / Direct-360-834-6013 [ view ] |
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| Don Treece | | This was my first time shipping a vehicle and the people at Domestic Auto Transport were very helpful and clear in explaining the process. My car was picked up on a Tuesday and should have been delivered Friday. However, the driver did not show up or... [ More ] | | Don@domesticautotransport.com / Direct 360-834-6013 Thank you Barbara, I was happy to help you get your Mini back to Colorado, we had a challenge as the driver had some communication issues; that is why we are here, to help solve issues exactly like this. Many customers go with a low price and miss out on the VALUE of having a single point of contact to help during the entire transport process, at Domestic, we GET IT. Call the Domestic team next itme you need a quality transport and 5 star service. Thanks again Barbara, don@domestic [ view ] |
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| Order # 3966177 Personal Rep: Naomi! | | I have done my research on car transporting companies and finally narrowed it down to Domestic Auto Transport. My research included online reviews at several sites (this site, Better Business Bureau, Google Search), email exchanges, and finally, a d... [ More ] | | Looking for a A+ company with great customer service then contact Domestic Auto Transport and ask for Naomi or email me directly at naomi@domesticautotransport.com
Kathy,
Thank you for the great review. It was a pleasure wortking with you. I hope you are settling in nicely. Please call me at 360 834-6013 if the need to ship a vehicle ever arise again. Thanks again.
Naomi [ view ] |
| | | Kathy T | | 10/4/2011 7:26:00 PM |
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| Review | | EVERYTHING WAS GOOD
DELIVERY WAS ONTIME cAR WAS IN GOOD CLEAN SHAPE, DRIVER WAS COUTEOUS
sERVICE WAS PROFESSIONAL, cONTACT PERSONS WERE HELPFUL & COUTEOUS & PROFESSIONAL [ View ] | | For a Free quote and GREAT customer service please call Naomi at 360 834-6013 or email me at naomi@domesticautotransport.com
Michelle,
Thanks for the review. It was a pleasure working with. I hope everything went well with your big move. Thanks again.
Naomi [ view ] |
| | | Michele Michelson | | 10/4/2011 10:16:00 AM |
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| Naomi Denham | | I contacted 10 auto transport companies and discussed with each company my request and specific specifications for hauling my vehicle. Based on the information that they provided, I was able to quickly eliminate the others and narrow my choice do... [ More ] | | For a Free quote and GREAT customer service please call Naomi at 360 834-6013 or email me at naomi@domesticautotransport.com
Jean,
OMG. Thank you for the great 5 star review. It was such a PLEASURE working with you. I am going to miss speaking with you. For the short time we got to interact you brighten my day. I am glad Sporty 2 has found her way home to you and I know you will enjoy her. I look forward to see the pictures of you and you new sporty. Dont work to hard out mowing and I wish you all the BEST!
Tahnks again. Naomi [ view ] |
| | | Jean Lagow | | 10/3/2011 1:52:00 PM |
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| Not A Very Good Experience | | Sheila was my representative at the beginning. But later on she left the office. From then on, Sheila never called me and I could not reach her either. No one was assigned as a primary representative.
My case has been difficult as DAT could not f... [ More ] | | While we are sorry there were issues with getting your vehicle transported due to it's difficult location in Connecticut I would like to clear up a few things you said in this review that are mistruths.
First I contacted you throughout your transport even after I moved to a different location with in our corporation. I have documentation of all the calls you put through to me and me returning them of which many times you did not pick up. Second when a carrier calls and asks for more money to take a load we call the customer to give them every option available. You have every right to say NO if you do not want to accept a counter offer a carrier makes to take your vehicle. We have no control over a carrier breaking down or deciding to not take your vehicle. I truly wish we did as it would make things on my end so much easier.
I apologize you are so unhappy over the service provided to you and I am very happy to hear that the carrier who finally picked it up treated you and your vehicle so well.
All my best, Sheila [ view ] |
| | | Yuan Jiang | | 9/28/2011 11:54:00 AM |
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| don treece | | The overall experience was good. Don at Domestic got this vehicle moved within a week of the original quote. I had waited a month on a previous quote with another company with no luck. I would recommend Domestic and will use them in the future. No is... [ More ] | | Don@domesticautotransport.com / Direct 360-834-6013 Thank you for the 5 star review Lisa, I appreciate your working closely with me on getting this transport moved given your trouble with your first contracted company. Thank you again for the opportunity to help you, call me if we can help in the future! Don@domestic [ view ] |
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| overall a great experience | | I was overall pleased with the service from Domestic Auto Transport. I needed the car delivered within 5 business days so that we could attend a family reunion. They achieved that goal and were very courteous on the phone and responsive to our numero... [ More ] | | For A+, 5 Star, Over The Top Customer Service please call Zach at 503-919-3118 or email me at Zach@domesticautotransport.com. Christopher, thank you so much for the review. I'm glad to hear that your vehicle made it in time for your family reunion. If you need to transport a car in the future, give me a call. I'd be more than happy to help you out again. [ view ] |
| | | Christopher | | 9/26/2011 7:04:00 PM |
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| Don Treese | | Don Treese did an excellent job throughout the entire process of taking my order, setting up pickup and delivery of my car. He worked with me through the process and let me know were my car was and when to expect delivery. Wonderful service I certa... [ More ] | | Don@domesticautotransport.com / Direct 360-834-6013 Thank you Joe, for the 5 Star Review. We had to try two or three different carriers to make this transport work, success is a factor of effort, determination, and experience in the industry. We look forward to helping you transport your next vehicle purchase. Don@domestic [ view ] |
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| Don Treece | | I have used Domestic twice and have loved working with my primary contacts. This time however, the secondary contact, the carrier calling to schedule pick up, was a bit frustrating. The carrier had problems and was 2 hours late. When they were del... [ More ] | | Domestic Auto Transport- www.domesticautotransport.com 360-834-6013 Tammy, thank you for your review, I am positive that outside of the issues on delivery, you would have rated this transport as Excellent or 5 Star. We always strive to provide our customers top rated service backed with exceptional communication and follow up. We look forward to working with you again soon. The Domestic Team [ view ] |
| | | Tammy McDowell | | 9/24/2011 7:12:00 PM |
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| Best Auto Transport Ever | | I will be honest I was very afraid to ship my car off because I heard so many bad reviews about auto transport companies and researched so many companies that all seemed like all they wanted was my deposit money. Domestic Auto Transport was a very pr... [ More ] | | Domestci Auto Transport www.domesticautotransport.com / 360-834-6013 Thank you for the great review Danielle, at Domestic we treat each customer as if they were our only customer, 5 Star Service is our standard. Thank you for your business. The Domestic Team [ view ] |
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| Poor Communication | | The order was originally dispatched to Enoch Auto Hauling. On the day of pickup (6th), we had not heard from the hauler. Our supervisor at the pickup location contacted the hauler to find out that his truck was in the shop. The supervisor's impres... [ More ] | | For GREAT customer service and a FREE quote please contact Naomi @ 360 834-6013 or email me at naomi@domesticautotrasnport.com
Nancy,
First I would like to apologize for the inconvience with the first carrier that was assigned to transport the trucks for you. We spoke on the 6th of september and I called the carrier to confirm the truck was in the shop.Enoch Auto Hauling's dispatch office informed me that they have ordered the part they needed and the truck would be on the way in the morning. At this time I sent you a email on the 6th @ 12:31 stating this information and asking for your exstension number so I could contact you by phone. On 9/7/2011 at 10:12 am My dispatch office advised me that the carrier had email them stating the part had not arrived and they would not be able to pick up the vehicle untill the 10th. At this time I email you at 3:13 stating this and also stating that I would put the trucks back on available and continue to see if we could get them picked up before that. And again asking for an exstension number to your work number. We securied the truck to a carrier on the 9th of September and again I emailed you with the new dispatch information at 12:15pm stating the carrier will be picking up the vehicles on 12th. And yet again asking for the exstension number to your office. On 9/12 you called in the office and spoke with Jessica, at that time YES she put you on hold while she called the carrier regarding the pick up. While she was on the phone with the carrier he did state that he was runnging behind and would have to pick the vehicle on the 14th. She hung up with the carrier and made you aware of this information. The vehicle were then picked up on the 14th and delivered the 15th in great condition. I understand the frustration regarding the delay on the pick up, but to say that we were not incontact is incorrect and I have the emails to show the contact between us as well as the time stamps as to when you called in the office. Also I would like to state that NEVER has a customer been on hold for 10 minutes. That would be unexceptable. I hope customers will read previous review and take those into consideration. Thanks again, Nancy and have a great Day! [ view ] |
| | | Nancy | | 9/23/2011 12:42:00 PM |
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| Car Transport from IL to AZ | | Bill took care of everything with moving my car, due to the labor day holiday the transporter got backed up so they needed to change my pickup date. Bill promptly contacted me to find out if that was okay and he managed all communications with the t... [ More ] | | For A+ customer service contact Bill 360-975-3198 bill@domesticautotransport.com or Instant Message me dat.billr@yahoo.com ..... Tre thank you for the great review. It was a pleasure helping you get your car transported in the time frame you were looking for. I am also pleased to hear will be in contact with me when your ready to ship again. I hope you are enjoying Arizona. [ view ] |
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| My comment on my care shipment | | AT my receiving end in Hilo, HI, they were not to knowledgeable. My daughter wnet to p/u my care and was told she was not on their paper work. she left and called me. I had to call Matson, they had to call Hilo, HI. My daughter's name was on the s... [ More ] | | For a free quote and excellent cusotmer service please call Naomi at 360 834-6013 or email naomi@domesticautotransport.com
Yvonne,
Thank you for the review. I would like to apologizr for the inconvience to you and your daughter. However you could have called me and I would have taken care of it with Matson for you. I wish you and your family the best. If you or anyone you know need to ship a vehicle again in the future please call me.Thanks again.
Naomi [ view ] |
| | | YVONNE REPLOGLE | | 9/22/2011 11:06:00 AM |
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| Naomi | | I chose Domestic because they had the lowest quote and Naomi explained everything very clearly in her email. Also, we needed to move it quickly but were on a tight budget and I felt that Domestic would work with me easily to make sure the car was pi... [ More ] | | For a free quote and excellent cusotmer service please call Naomi at 360 834-6013 or email naomi@domesticautotransport.com
Aileen,
Thank you for the great review. It was a pleasure working with you. Thanks again,
Naomi [ view ] |
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| Auto transport | | Only road block to date was the procedure to have this rebate processed but Bill has now assisted with this information. Thank you.
[ View ] | | For A+ customer service contact Bill 360-975-3198 , bill@domesticautotransport.com ...... Robert thank you for the review and allowing me to assist you in transporting your truck when you really needed it done and in the time frame you needed as well. Sorry about the rebate delay. If you or anyone you know ever needs a vehicle transported, please give me a call. [ view ] |
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| Transport Service is good | | I have got my car transported through this service and I am satisfied with the service provided. The car was picked up and dropped off at the right time and it was handed over in a good condition without any damages. The only trouble that I had was t... [ More ] | | For a free quote and excellent cusotmer service please call Naomi at 360 834-6013 or email naomi@domesticautotransport.com
Thank you for the great review. I am sorry you feel that you did not recieve the 5 star service that myself and our company are known for. It was however a pleasure working with you and wish you the best. Thanks again,
Naomi [ view ] |
| | | Shilpa | | 9/21/2011 1:57:00 PM |
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| move car from cal. to tex. | | This was my first time using a transport service,and i had a lot of questions and was very nervous. Zach was my contact person and answered all of them with ease.the car was picked up on time ,and delivered when promised. the cost was in line with ot... [ More ] | | For A+, 5 Star, Over The Top Customer Service please contact Zach at 503-919-3118. Email: Zach@domesticautotransport.com. Gene, thank you so much for the 5 Star review. I was very happy to hear that the vehicle was picked up and dropped off to you in a very timely manner. I hope you enjoy your new ride. [ view ] |
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| Jessica knows her biz! | | Domestic Auto was my choice after a lot of research and reviews. The decision was an excellent one, based on customer service alone. Jessica was up front about the fact that because this was a non-running vehicle and an 'odd' route, it might take s... [ More ] | | If you are looking for A+ amazing customer service that goes the extra mile please contact Jessica at Domestic Auto Transport at 360-975-3194 or at jessica@domesticautotransport.com - Thank you for the wonderful 5 star review. Gregg I really appreciate your acceptance, patience and willingness to work with me through this process. I am glad that we got that beautiful truck moved for you and it got there sooner than you expected. If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers. Thank you again Jessica R. [ view ] |
| | | G Johnson | | 9/20/2011 4:18:00 PM |
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| Oklahoma to Oregon | | I worked very closely with Jessica during the time we were hunting for driver. She was amazing, the hunt for a driver was a long process but she always kept me up to date and had great communication. She really did everything in her power to find a d... [ More ] | | If you are looking for A+ amazing customer service that goes the extra mile please contact Jessica at Domestic Auto Transport at 360-975-3194 or at jessica@domesticautotransport.com - Rachel Thank you for the wonderful 5 star review. I know it was a long process for us to get this truck moved and I really appreciate your patience and understanding through all of it. If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers. Thank you again Jessica R. [ view ] |
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| Excellent service | | Jessica was very upfront with all the services. Delivery was actually 3 days early. Excellent customer service!! [ View ] | | If you are looking for A+ amazing customer service that goes the extra mile please contact Jessica at Domestic Auto Transport at 360-975-3194 or at jessica@domesticautotransport.com - Thank you for the wonderful 5 star review. If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers. Thank you again Jessica R. [ view ] |
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| Thank you! | | We had a wonderful experience with Domestic Auto Transport. My husband and I both had contact with the customer service reps there and each time they were very helpful. The only reason our delivery was late was because of the massive floods on the ea... [ More ] | | For A+ customer service contact Bill 360-975-3198 bill@domesticautotransport.com or Instant Message me dat.billr@yahoo.com ....... Thanks you both for allowing me to help get your vehicle transported and for being so understanding when it came to the floods Huricane Irene gave us. I hope that if you or anyone you know ever needs a transport, please give me a call. [ view ] |
| | | Erik and Carly | | 9/19/2011 5:47:00 PM |
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| order # 3964106 shipping with Don Treece | | The cost was a bit higher than quoted by others, but I was asking for a pickup in a difficult place and an odd sized vehcile. I was won over by Don Treece's knowledge and helpful approach. Very Pleased with the transport. [ View ] | | Don@domesticautotransport.com / Direct 360-834-6013 Thanks Drew, the team at Domestic loves a challenge and takes it in stride. Thanks for the 5 star review! Let the Domestic team take care of your next transport! don@domestic [ view ] |
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| move | | Bill at Domestic Auto Transport was very helpful from the moment I got him on the phone. He set up everything and within 5 days the truck was picked up. The drivers were very pleasant and professional and were able to delivery the truck the very sa... [ More ] | | For A+ customer service contact Bill 360-975-3198 bill@domesticautotransport.com or Instant Message me dat.billr@yahoo.com ....... Jill, thank you for your review. It was a pleasure helping you have your sons truck shipped. If you or anyone you know ever needs help shipping another vehicle, please give me a call. [ view ] |
| | | Jill Tutor | | 9/17/2011 3:20:00 PM |
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| Quick and Painless | | Domestic Auto made shipping my car quick and painless despite the difficulty of getting my car out of a state which had recently experienced excessive flooding and road closures. They were up front about their terms and quick to respond to question. [ View ] | | Don@domesticautotransport.com / Direct 360-975-3346 The team at Domestic understands what 5 Star Service means to our customers when moving their loved ones around the country, your car is that important to us too! Thank you for the 5 Star Reveiw Kim. Don@domestic [ view ] |
| | | VT to Cali | | 9/17/2011 11:44:00 AM |
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| TRANSPORT FROM CA TO TX | | This was my first time using such a service and I was very nervous about entrusting someone with my mother's car. The carrier picked up within the time frame they promised and actually delivered the vehicle a day earlier than expected. My experienc... [ More ] | | For Great customer service and a FREE quote please call Naomi @ 360 834-6013 or email me at naomi@domesticautotransport.com
Elizabeth,
Thank you for the great review. It was a pleasure working with. I wish you and you family well. Thanks again,
Naomi [ view ] |
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| Car pick up & delivery | | My experience with Domestic was not great, not bad. Bill R. was my contact person and he was very good about getting back to me when we had a problem. The only thing is.....he did nothing about the problem.
My driver called and said he wanted me... [ More ] | | For A+ customer service contact Bill 360-975-3198 bill@domesticautotransport.com or Instant Message me dat.billr@yahoo.com ....... Cindy, I am sorry you feel your experience wasn't a great one. Everything that took place was with in the boundries set forth in the terms and conditions as well as explained to you over the phone when we spoke and arranged your order. The fact that your claim that the driver was 5 hours late is simply unfair to say the least. It clearly states that the date and times are an estimate. There a many things thats can play a huge part in what time a driver is able to make it to a customers place for pick up or delivery. As far as meeting him a few blocks away in the rain, it was explained to as well and in the terms and conditions that the carriers do their very best to meet as close to the customers address as possible. Weight resrictions, low hanging wires, narrow streets or simply a driver uncomfortable navigating certain streets is rare in keeping them from coming to your door, but can happen. The fact that I could not just remove money from the carriers fees simply because you had to meet him a few blocks away and I told you the driver would have to be the one to agree to your request is the way the contract reads. Again I am sorry you feel the transport wasnt up to your standards or expectations. Take care [ view ] |
| | | c. caplan | | 9/15/2011 9:32:00 PM |
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| Jeff is Excellent | | I first shipped a car last year to my daughter in college in New Orleans and didn't understand how the process worked. I filled out a form on the internet, got dozens of emails and phone calls from brokers interested in shipping the car and stupidly... [ More ] | | For a free quote with an account manager who cares about customer service please call Jeff at 360-975-3670 or email me directly at jeffc@domesticautotransport.com. Thank you for the great 5 star review Christy. It humbles me to read. I feel you recieved the service you deserved and paid for. Its a expensive asset to hand over to someone you never met. Again thank you. [ view ] |
| | | Christy | | 9/15/2011 2:56:00 PM |
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| A complete nightmare- stay away from bill and shiela! | | This is not my first time to ship a car, but definitely the worst experience ever. Shorter version:
They couldn't find a driver, there was no sign that they could find one after 36 days of signing the contract
Bill never returned my calls as he pro... [ More ] | | Fpr A+ customer service contact Bill R 360-975-3198 bill@domesticautotransport.com or Instant Message me dat.billr@yahoo.com ...
Joy, I am sorry about all the delays with getting your car shipped for you. But a few things need to be made very clear. We didnt place this order for you just for the fun of it. Unlike a lot of companies out there, we don't make anything if we are unable to get your car moved. So your implications of us only booking this with you for the reason of just booking it is just wrong. Second of all, we had a carrier contracted to pick up your car on the day you asked for. It was not our fault or the carriers that he had to cancel last minute due to his truck breaking down. I contacted you about the truck breaking down and told you we would do our best to get a new carrier as fast as we could. We in no way have control of where the drivers choose to do their routes. Your delivery location was located in Idaho, which to begin with, isnt a very popular location for drivers. You agreed to move the delivery location to see if that would help. As far as the carrier not making it to the delivery point during the exact time you said, that again was out of his control. He had a car on his carrier that was found to have personal belongings in the trunk when it went through inspection, which delayed him by 2 hours, and then had a tire blow that delayed him another 3 hours. Well that put him behind by 5 hours. Things such as that are just not in our control. Nor was it the drivers fault. Yet you want to lay blame on me for fate taking its course. As far as you laying claim to myself or nobody elase keeping you updated, well that is a total lie. We spoke to you on average 5 times a day, everyday. You never even gave anyone here a chance to call you back. Your claim of not having an answer when you called is a little untrue as well. We gave you every bit of info we had when myself or others here spoke to you.
As to your allegations that Sheila or anyone here told you to shut up is not only wrong, but simply a lie. Nobody in this office tells a customer to shut up. At most we may ask a customer to please calm down if they are getting upset, but thats as far as it goes.
I am really sorry you feel we didnt provide a great experiance for you. But as I stated, most everything was out of our control. We did our best with what was available to us in resources. I am pleased you did receive your vehicle safely, unharmed. Bill [ view ] |
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| auto transport | | I had to move my cobra mustang fast and had a few special requests. my car was picked up in less than 2 days and was loaded so that it would not have to be moved until it arrived. transport time was only 2.5 days! car is really low and they were a... [ More ] | | For a free quote with an account manager who cares about customer service please call Jeff at 360-975-3670 or email me directly at jeffc@domesticautotransport.com. Thank you Jarrid for the 5 star review. It shows when everyone works together thing proceed smoothly. [ view ] |
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| delivery of my 'Vette | | Any time someone else is handling your dream car, in this case my Corvette convertible, your anxiety level may be understandably high. Speaking from experience, I can say that if Domestic Transport is handling the hauling of your dream car, relax! Yo... [ More ] | | Domestic Creates the Best Experience in Transport! contact our team today- Don@domesticautotransport.com / Direct 360-834-6013 Dick, thanks for the great review,the Team at Domestic are all customer service experts who cater to every customer like they are their only customer, from old to new, classic to modern, each car is a treasured loved one to our customer and we take that to heart. thanks for your business! Don [ view ] |
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| Auto transport | | The representative Mr. Bill R was extremely professional and courteous and very up to date with the transportation of my automobile all the way to destination which was Florida. He fully explained all the terms and conditions of the contract and answ... [ More ] |
| | | Luke Pak | | 9/13/2011 5:35:00 PM |
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| Average Auto Transport Broker | | My experience with this company was satisfactory overall except a few issues.
While they seem to offer a $30 rebate, this does not come for free and they want you to write a review for them here in transportreviews website. This is fine so far but... [ More ] | | If you are looking for GREAT customer service please contact Lori at Domestic Auto Transport at 360-834-6013 or at lori@domesticautotransport.com - Thank you for the wonderful review! I am glad we had your vehicle dispatched within 72 hours and delivered on time as expected. If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers! Thank you again Lori M. [ view ] |
| | | Mert Ustun | | 9/13/2011 4:19:00 PM |
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| Service is good | | the service is good, will use it again. there was some miscommunication in the beginning, but it was fixed after talked with customer service. You have to confirm the rate once you get the first email from them. [ View ] | | If you are looking for GREAT customer service please contact Lori at Domestic Auto Transport at 360-834-6013 or at lori@domesticautotransport.com - Thank you for the wonderful review Qian! I am glad we got your car to your destination. If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers! Thank you again Lori M. [ view ] |
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| Domestic Auto Transport | | I had a good experience with domestic auto transport. My car broke down on the way from Chicago to Albuquerque, and we had to leave it in Oklahoma City to get repaired. I didn’t know how I was going to get my car back from Oklahoma without ma... [ More ] | | If you are looking for GREAT customer service please contact Lori at Domestic Auto Transport at 360-834-6013 or at lori@domesticautotransport.com - Thank you for the wonderful review Genna! If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers! Thank you again Lori M. [ view ] |
| | | Genevieve | | 9/13/2011 11:09:00 AM |
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| Car pickup | | They are the best. I would not use service from any other company. They are very prompt and respond to phone. The staff was very friendly. [ View ] | | Please contact Domestic Auto Transport for your FREE quote to ship your vehicle at 360 834-6013. Thanks for the great 5 star review. It was a pleasure working for you. [ view ] |
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| Bill R. | | Bill at Domestic Auto Transport was easy to work with, helped me on a logistically challenging move, made the process easy, and provided me with great customer service. [ View ] | | For A+ customer service contact Bill 360-975-3198.....bill@domesticautotransport.com or Instant Message me dat.billr@yahoo.com . Hi Lori, thank you for the review. It was my pleasure to help you get your vehicle transported for you. I hope you will give me a call when you or anyone you know needs another vehicle transported. [ view ] |
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| Car shipping made easy | | We had arranged with Domestic to ship our 2000 Kia from Pennsylvania to Arizona. Unfortunately, in the interim, Hurrican Irene disrupted all transportation on the eastern seaboard. Despite this, our representative, Bill, managed to secure a carrier w... [ More ] | | For A+ customer service contact Bill 360-975-3198.....bill@domesticautotransport.com or Instant Message me dat.billr@yahoo.com . Thanks Joyce, it was a pleasure helping you get your vehicle transported for you. Yes Irene played a big part in how things worked out. But I am pleased we got it all worked out and you received your vehicle as you planned. Hope to hear from you again when you or anyone you know needs any vehicles transported. [ view ] |
| | | Joyce Janiga | | 9/12/2011 1:32:00 PM |
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| transport of vehicle | | all went well and according to plan
all was good how can i make this review any longer
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa... [ More ] | | For A+ customer service contact Bill 360-975-3198.....bill@domesticautotransport.com or Instant Message me dat.billr@yahoo.com . Robert it was a pleasure helping you get your truck shipped for you. Hope to hear from you again soon when your ready to ship again [ view ] |
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| domestic auto transport | | everything went great! car was picked up on time and delivered on time. also had the bonus of being enclosed when i didnt even pay for it. [ View ] | | If you are looking for A+ amazing customer service that goes the extra mile please contact Jessica at Domestic Auto Transport at 360-975-3194 or at jessica@domesticautotransport.com - Thank you for the wonderful 5 star review. If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers. Thank you again Jessica R. [ view ] |
| | | quillon vu | | 9/9/2011 6:55:00 AM |
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| Transport | | Dealing with Domestic Auto Transport was very easy. They worked with me on everything from the price to day and time of pick up of vehicle and drop off of vehicle. The people I dealt with were very pleasant, even when I had trouble with the people wh... [ More ] | | For a Free quote to ship your vehicle please call Naomi at 360 834-6013 or email me at naomi@domesticautotransport.com
Gary,
Thanks you for the great 5 star review. It was a pleasure working with you. Thanks again and wish you the best.
Naomi [ view ] |
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| My Daughter's Car Delivery (PERFECT) | | The gentleman that I spoke to was very accomodating and extremely helpful with my immediate need to get my daughter's car over to TX. Every time I spoke to him, he was kind, considerate, helpful and the information I came away with made me feel confi... [ More ] | | Dn@domesticautotransport.com / 360-975-3346 Thank you Carol for your the great review, I look forward to helping you again in the future. Don@domestic [ view ] |
| | | Carol Pierce | | 9/8/2011 8:23:00 AM |
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| Responsive Service | | I am sure as a first time customer like many others, shipping a car across country produces a degree of uncertainty and anxiety. However, Domestic Auto transport and especially Jessica, clearly explained the process and followed up with information o... [ More ] | | If you are looking for A+ amazing customer service that goes the extra mile please contact Jessica at Domestic Auto Transport at 360-975-3194 or at jessica@domesticautotransport.com - Thank you for the wonderful 5 star review. Martin I was glad to put your worries at ease. If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers. Thank you again Jessica R. [ view ] |
| | | Martin Miller | | 9/8/2011 8:08:00 AM |
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| Excellent service from Domestic Auto Transport | | Jessica at Domestic Auto Transport was extremely knowledgeable and helpful in guiding me through the process to move my car from Seattle to Phoenix. Their price was competitive. Their service was outstanding. Jessica kept me informed during each s... [ More ] | | If you are looking for A+ amazing customer service that goes the extra mile please contact Jessica at Domestic Auto Transport at 360-975-3194 or at jessica@domesticautotransport.com - Thank you for the wonderful 5 star review Bruce. Glad to help you get your car moved quickly and efficiently so it will not interrupt your vacation plans. If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers. Thank you again Jessica R. [ view ] |
| | | B. King | | 9/7/2011 5:16:00 PM |
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