Dependable Auto Shippers (DAS) 
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| Location: | Mesquite, TX 75149 |
| Phone Number: | (800)826-1083 |
| Website: | http://www.dasautoshippers.com |
| Email: | dascs@dasautoshippers.com |
| Time On Site: | 7 Year(s), 0 Month(s). Since 3/27/2003 5:04:00 PM | | FMCSA Licensing: | MC-249800 | Authority | Status | | Common Carrier | Active | | Contract Carrier | Active | | Broker | None | |  View government license and insurance information. | Company Type:
(Interstate) | Carrier
** This information is generated by the FMCSA Information ** | | | | | | | DAS (Dependable Auto Shippers) has enjoyed over 55 years as the industry leader in vehicle relocation. Our legacy has spanned over 1,200,000 vehicle deliveries during that time. Our national network of terminals provides consumers the added convenience as well as, economic rates with the dropping off and/or picking up their vehicles. We also provide a true door-to-door service where we will arrive at your doorstep with a flatbed truck versus having to meet us at a remote parking area. We can also provide you with a Guaranteed pickup date, if time is of the essence.
DAS has enjoyed a long-term relationship as a preferred carrier with eBay Motors as well as, all of the leading third-party relocation & moving and storage companies. These relationships have helped DAS become a top quality vehicle relocation provider with the highest level of service. Our focus is on you and the on-time, damage-free delivery of your vehicle - everytime. |
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Have your own experience with Dependable Auto Shippers (DAS) to share? Click Here to add a review. Overall Rating (Last Two Years*):  
367 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Dependable Auto Shippers (DAS) reports that they have an average of 115000 customers per year. Currently, this site has 228 reviews posted by individual customers for the past 365 days. So approximately 0.20% of Dependable Auto Shippers (DAS) customers have posted a review.
This means that 99.80% percent of their customer’s opinions are not represented on this site. |
| Highest Level of Customer Service | | Everyone I dealt with from Charles Beaty to Lamar (the gentleman who dropped my car off in GA), were very courteous and professional and extremely accommodating to my needs. [ View ] |
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| Long Haul (Cont.) | | I continue my review (see 12/19/2009) since there was a claim for damages. On 12/22/09, I started the claims process after informing Gina Swift who emailed me the required forms. After 39 days, 3/02/2010, I received a check. The process seemed slow b... [ More ] | | Thank you for the upgrade Mr. Dougherty. We appreciate you giving us a chance to resolve your claim and offer you an increased level of satisfaction. [ view ] |
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| Not such a great choice for classic cars | | I used DAS a year ago to bring a rotissourie restored car to NY from CA. and although they were not overly intelligent in some things they did it did arrived undamaged so when a broker was getting no where picking up this vehicle I figured I would gi... [ More ] | | DAS has researched this move and certainly apologize that Woody didn't receive the service he expected. Regardless of the stature of the car, the shipment was booked as a standard vehicle shipment. So, although it is afforded the same high-level of c... [ More ] |
|   | | Woody | | 2/27/2010 9:53:00 AM |
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| customer service | | So my conclusion is that shipping a car that you care about is going to be an ordeal- there are so many factors out of your control, including the companies needs and weather. But what I really want to talk about is that even though the whole proces... [ More ] |
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| Non Shipment of vehicle | | Car was picked up on Feb 10th in California. I paid extra to have the car delivered on or before Feb 20th. Was promised it would arrive by the 20th. It is now the 19th of Feb, and the car still has not left California. Yesterday they promised it woul... [ More ] | | DAS has researched this move. We certainly apologize for the late shipment. Just for the record, the vehicle was delivered on March 1st and the extra fees for expedite were refunded. [ view ] |
| | | Greg hargrave | | 2/19/2010 8:52:00 PM |
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| They never paid me!!! | | We are a small transport company. We worked for DAS in the past, for around 2 years. I have never worked with a worst company than DAS. They did not paid me, they made imcomplete payments and they deducted money from me saying I caused damaged on veh... [ More ] |
| | | R&G Motors Transport | | 2/17/2010 8:16:00 PM |
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| DAS Evaluation | | The car was picked up timely on 2/1 and the original delivery date was 2/11. I checked a few days later and noted the date had been moved to 2/15 which to me was unacceptable. I talked to several customer service people over the next several days a... [ More ] | | We apologize for Mr. Bourne's car running late. Unfortunately, the unusually harsh weather that has impacted the eastern seaboard has also had a negative impact on getting our trucks moved around the country. Hopefully the severe east coast storms ar... [ More ] |
| | | L Bourne | | 2/16/2010 5:26:00 PM |
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| Stay Away! | | Delivery was late by 10 days - which was 59% longer than the estimate. (I know, it's an "estimate", but 59% is a HUGE deviation. Nobody defines an "estimate" to have a 59% margin of error).
Moreover, the tracking system, whi... [ More ] |
| | | Sriram | | 2/14/2010 5:05:00 PM |
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| TERRIBLE | | DAS shipped my new car and caused over $800 in damage. Part of my hood was smashed in and the paint was missing down to the metal. I called them to file a claim & was told they have a DEDUCTABLE FOR THE DAMAGE THEY CAUSE TO YOUR VEHICLE. Also, if... [ More ] | | A unique feature of using DAS is the option of saving money on shipping by waiving damge coverage, as is the case here. When a customer decides to waive coverage to get a discounted rate, they are agreeing that damage coverage, if needed, will be han... [ More ] |
| | | Travis | | 1/29/2010 4:07:00 PM |
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| Undependable Auto Shippers | | DAS, the worst vehicle shipping company i've run across and I've used others. Came highly recommended but if I would have read the reviews, I would have never used them. My 67 Restored Mint Chevelle was dropped off in Medford Oregon Jan. 6 and was to... [ More ] | | Mr. Bagwell's vehicle was delivered to him on 01/26. As this shipment id dnot include a guaranteed transit time option, the ETA given at time of booking was an ESTIMATE. We apologize if our representative failed to explain ETA vs. Guaranteed Transit.... [ More ] |
| | | Richard Bagwell | | 1/23/2010 7:53:00 AM |
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| DO NOT USE DAS (Dependable Auto Shippers) | | SUV was picked up on 12-29-09 (quote on phone - delivery time about 2 weeks plus or minus 3 or 4 days). Today is 01-22-2010 and SUV is still in TX. No one return my calls. Been using rental vehicle for 2 weeks + and I'm sure they will not reimburse... [ More ] |
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| DO NOT SHIP WITH DAS | | DAS shipped my pristine VW Beetle from Linden, NJ, to Honolulu, HI, in July 2009. When the car arrived (late), it had long scrapes across the entire back bumper, dozens of paint chips all over the body and INTERIOR damage. How did it get INTERIOR d... [ More ] | | DAS has researched this shipment. The inspection of the vehicle completed at origin indicates that the car was not prisitne, but actually had many chips and scratches prior to DAS taking custody of the vehicle. However, it was determined that some of... [ More ] |
| | | R Woods | | 1/22/2010 3:41:00 PM |
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| Horrible Service | | I have never experienced the POOR customer service like I received from DAS in my life. I would NEVER consider EVER using this comapny again. I requested return calls NUMEROUS times & left messages and received no response. After leaving 4 messag... [ More ] | | DAS has researched this move. Mr. Christensen is correct. Expedited transit was pruchased and there is no logical reason why this shipment was late. The additional fees have been refunded and we extend our apologies for the failure. [ view ] |
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| It never got picked up... | | DAS was recommended by the dealer from whom I purchased my car. I had never bought a car from out of state before so this was a new experience for me. I figured my dealer's reference would be a good one.
DAS was great at first. Quoted price termin... [ More ] | | DAS has researched this issue. The vehicle was dropped off at the Pittsburgh terminal on 12/28 with an ETA to destination of 01/13. On 01/07 (6 days prior to due date), the customer advised us that he was going to have the vehicle picked up by anothe... [ More ] |
| | | Chris | | 1/20/2010 11:17:00 PM |
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| satisfided customer | | DAS was the transport carrier chosen be the dealer where i purchased our car...the tracking number was sent to me which allowed me the ease to track the 5 day voyage to Ft Myers FL...this was a joy to do, because i knew where the car was every day,so... [ More ] |
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| Subcontractor | | Seems like DAS was subcontracted by Nationwide Relocation Services, which was the original "broker" I went with. I was told that the car will be available at my destination on January 11th 2010. This is in writing. I still have the paperwor... [ More ] | | It is certainly regrettable that your broker miscommunicated the expected delivery date. This order was not booked with a guaranteed transit option and our records indicate that our ETA was 01/15. The vehicle was delivered on 01/17. It may be more ap... [ More ] |
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| Very Average Service - Vehicle Tracking a Myth | | I had DAS do a coast to coast move from NH to NV which took 10 days. This was the expedited service and 10 days was met and the vehicle arrived in satisfactory condition. Nothing was damaged or lost. Scheduling and pick-up was easy and timely as was ... [ More ] | | Mr. Mayer is correct. Regrettably, the truck that transported this vehicle was having trouble with its Qualcomm unit. Rather than slow the shipment down to have it repaired, we opted to use manual updating until the truck reached destination. We felt... [ More ] |
| | | J Mayer | | 1/18/2010 5:15:00 PM |
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| DO NOT USE THEIR SERVICE | | We were waiting for a month for our car to be shipped....Nobody picked up the phone, if they did after asking them to give us an update on our car they kept us on hold for half an hour or just hung up on us...Bernie 3105252259 who was our initial con... [ More ] | | This kind of delay is highly unusual. Unfortunately, the poster did not provide an order number or full name to reference. Without being able to research the specific order, we are unable to confirm or explain such a delay. [ view ] |
| | | Maria | | 1/14/2010 12:36:00 AM |
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| TX-CA | | My car was contracted to be drop off at DAS terminal on December 21 2009 and arrive in California on Jan 4 2010. When I used there "lovely" online system it showed that my car never left Texas until January 4th. When I called customer servi... [ More ] | | DAS has researched this move. We apologize for not explaining the possible delays caused by our drivers wanting to spend some holiday time with family. These holiday delays caused this vehicle to arrive approximately one week past our original ETA. P... [ More ] |
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| late delivery, damaged car | | ordered a car for use while in the usa for 1.5 months. the first 2 weeks was christmas with my wife, and delivery date was the day of our arrival.
car showed up after new years and the wife was pissed at not having a car to go skiing and there wa... [ More ] |
| | | american psycho | | 1/9/2010 4:23:00 PM |
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| Terrible Company | | I would never ever use this company again and would very strongly discourage others from using them. I paid for a guaranteed delivery date, the car was not delivered on the guaranteed date. It was 5 days late, which caused considerabe inconvenience ... [ More ] |
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| Damaged in transit | | The short version of my experience with DAS in April/May '09:
-The quoted 10-14 days, but took 25+
-They lied about when it had actually arrived and I drove to pick it up twice only to find it wasn't there
-They damaged my car in transit
-They ... [ More ] |
| | | brett | | 1/7/2010 12:46:00 PM |
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| DON'T USE/ FRUAD/ DISHONEST | | DAS lied to me from the beginning. My car was dropped off to Budget Towing, DAS Anthony Texas Terminal on 22 DEC 09 to await loading for transport. When I spoke to Bernie Torres (DAS Sale Rep) by phone on 17 DEC 09, he was friendly and helpful. He pr... [ More ] | | DAS has researched this report. The vehicle was dropped off at the origin terminal three days before Christmas. Regrettably, we failed to properly advise this customer of the potential holiday delays (our drivers like to spend family time during the ... [ More ] |
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| Please, listen to these negative reviews. | | I completely agree with all the negative reviews on this website and, prior to booking, I thought that I would be one of the exceptions - one of the positive reviews. Boy, was I wrong.
The car was dropped off at the origin terminal over 14 days ... [ More ] | | DAS has researched this report. The vehicle was picked up at the customer's request three days before Christmas on a one day notice. Regrettably, we failed to properly advise this customer of the potential holiday delays (our drivers like to spend fa... [ More ] |
| | | Audrianna K | | 1/5/2010 4:55:00 AM |
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| Should take Dependable off their name!!! | | I went to this very site to search and conducted EXTENSIVE research on a shipping company that I could rely on since I'd never shipped a vehicle before. I looked at hundreds of reviews and after speaking with a representative I decided to go with DE... [ More ] |
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| Outrageously BAD service | | Everything started out well. United Van Lines recommended DAS and were told they were the best available. We started with Janis Pope, who assured me that I had all coverages needed, they were they very best available and we would be very happy. W... [ More ] |
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| no problem with DAS | | I have seen some negative reviews about DAS on this site, so I wanted to throw in a positive one. And no, I am not being compensated for it.
I shipped my 02 Civic from Virginia to Washington using Amerifreight (broker) and DAS (carrier). DAS was... [ More ] |
| | | melissa | | 12/27/2009 3:49:00 PM |
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| 05 Thunderbird | | After being jerked around for three weeks by Horseless Carriage(completely useless), I called DAS.
Everything they said they would do, they did. Was able to track vehicle. Missed ETA by one day.
I know a lot of the reviews here are negative but I ... [ More ] |
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| EXPERIENCE FINALLY OVER | | Initially, having minimal but some experience in vehicles being transported, I try to take what I am told by a companies spokespeople for face value, and simply don't take unpleasant surprises very well. I try to be thorough in both, asking question... [ More ] |
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| Thieves - Not Dependable | | This company does not dependably ship your automobile.
I know two parties that used this company. The first party had their car fall of the trailer while driving on the Interstate. To make matters worse, DAS drug their feet in the compensation pro... [ More ] |
| | | John | | 12/22/2009 1:13:00 PM |
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| Long Haul | | I received my Mini Cooper-S economy class from Tacoma, WA to Orlando, FL in 24 days, 8 days behind original estimate. Vehicle arrived somewhat dirty and had minor dings that I’ll have repaired. My only question now is: Will DAS respond to my cl... [ More ] |
| | | Bill Dougherty | | 12/19/2009 8:28:00 AM |
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| They shipped car back to desination BY MISTAKE! | | I cannot even give DAS one STAR!
COMPLETE FAILURE!
My car was being shipped from WA to FL. It's a long trip... and I know the car can sit for a while during transport... so expected it would take 2-3 weeks to make it here.
GET THIS... the c... [ More ] | | DAS has researched this review and Michelle's account is completely accurate. We are obviously embarrassed by this unfortuante error and extend our sincerest apologies. We are currently doing everything possible to get the vehicle to the CORRECT dest... [ More ] |
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| Had to have another carrier finish delivery! | | Yes That is correct, I actually had to fire DAS while my car was being held outside Atlanta at a DAS Terminal. This was only the halfway mark of the expected move. They got it to Atlanta from Ky. but then it sat for a week. Online tracker kept pushin... [ More ] | | DAS has researched this move. Chris purchased a very cost sensitive transportation solution that offer no guaranteed transit time. For time sensitive shipments, we strongly recommend customers purchase a guaranteed transit or expedite option. [ view ] |
| | | Chris S. | | 12/15/2009 1:54:00 PM |
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| NOT DEPENDABLE | | When my car was finally delivered I was not notified that my front tire had been punctured-instead they put the spare tire on and put the tire with the hole in it in the trunk and put the tire cover on it. I drove the car for 6wks with no extra tire.... [ More ] | | Suzann contacted us regarding this matter 6 weeks after she took possession of her vehicle. At the time of receipt, she made no notation of a spare being on the car. In checking our tracking records, we show no reports of any tire issues while the ve... [ More ] |
| | | suzann | | 11/25/2009 1:03:00 PM |
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| Stop use someone else | | Purchased car from Ebay. Seller told me when car was being picked up they were not careful. They used blocks under my bumper. Got the vehicle and had damage to the rear bumper and some trim pieces. This was a show car. Made a claim 7-8 days late... [ More ] | | In researching this move, we show this claim is still in progress. There were some questions regrading the initial estimate submitted, so we are sending out an independent appraiser at our expense to review the damage claimed. The customer has reques... [ More ] |
| | | Bob | | 11/24/2009 12:16:00 PM |
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| Don't appreciate being lied to | | Vehicle was late. Low tire pressure light was on upon delivery. Not sure why. Terminal locations are not convenient. On one occasion when I called to check the status of my vehicle, a female DAS employee told me she had my vehicle leaving on a truck ... [ More ] | | DAS has researched this move and apologizes for any inconvenience that JMT encountered. As we have explained elsewhere on this site, our standard shipping does not offer a guaranteed transit time. The transit time is estimated. While we do offer both... [ More ] |
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| DAS VEHICLE SHIPPING | | I HAVE SHIPPED MY CAR-JEEP GRND CHEROKEE-SIX TIMES WITH DAS AND HAD EXCELLENT SERVICE. IF THERE EVER WAS A SLIGHT PROBLEM THEY PROMPLTLY HANDLED IT. ALL OF MY CAR SHIPMENTS HAVE ORIGININATED FROM CARSON, CALIFORNIA WITH A DESTINATION OF FRANKFORT, ... [ More ] |
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| Cross-country car transport | | I have used DAS twice now to ship my car across the Country. They are very dependable and reliable. I was very happy with the service both times and there was no damage to my vehicle during transport. Rates were similar to other companies and DAS ... [ More ] |
| | | Carrie | | 10/6/2009 12:28:00 PM |
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| Dont Believe the Estimated Time | | I recently moved from CA to MA and so that i could get my car earlier in MA, i shipped the car 5 days before i flew from CA. Give a estimated 10-15 days transit, its already 25 days and DAS has no idea when it will reach MA.
Every time i call DAS th... [ More ] | | Regrettably, an imbalance of freight coming out of California did create some delays throughout the US. As the customer did not purchase a guaranteed transit option, our shipping times are ESTIMATED. However, it is always our goal to achieve all of o... [ More ] |
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| transport review | | Professional service from first to last. Excellent phone order associate; personable and professional truck driver. Car arrived ahead of schedule. No problems whatsoever. [ View ] |
| | | Bob Pierce | | 10/3/2009 12:45:00 PM |
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| Would definitely recommend to friends and family! | | My experience with DAS was a really pleasant one... it's tough to leave your car with some random company but the referral from "Consumer Relocation Services" to use DAS was a good one. Car actually arrived almost a week early and there wa... [ More ] |
| | | Joseph Chang | | 10/2/2009 10:08:00 AM |
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| Change your name to Super Dependable Auto Shippers! | | Having never needed to transport a vehicle across the country, I was little apprehensive about turning over my BMW to DAS. That apprehension was unfounded. The entire experience was without a hassle and my car arrived a little dusty, but safe and s... [ More ] |
| | | Dean Vanderhoof | | 10/1/2009 10:35:00 PM |
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| Moving Daughters car to College CT to CO | | I had hired a different car carrier to begin with that failed miserably! I called DAS and was skeptical to begin with, but they came through with flying colors. They were honest and delivered on what they promised. I simply dropped off her car at the... [ More ] |
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| great experience with DAS | | I was pretty nervous about shipping the car to California. I was very nervous about using a broker who may not havehad responsibility or control over independent truckers. I was assured by the fact that DAS uses their own trucks and employs their o... [ More ] |
| | | Neal R. | | 10/1/2009 3:19:00 PM |
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| Review | | My experience with DAS was easy and without incident. From my first contact with a respresentative for a quote to the delivery, the entire process was flawless. I would like to commend Armando Alonzo who was courteous on the phone to, and especially,... [ More ] |
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| DAS Review | | I purcahsed a BMW X5 from a dealer in Atlanta, GA and I needed it shipped to NY. My schedule didn't work out to allow me to go and pick it up myself. I was hesitant about having a car shipped in the first place, as I've heard good and bad about a... [ More ] |
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| Car ship from Colorado Springs to NJ | | Thanks. I've never had to ship a car before and you guys made it easy. Door to door within 1 day of the estimated transit time. Everybody on both ends was professional and easy to work with. Everything was explained in detail. We would definitel... [ More ] |
| | | Jack Brady | | 10/1/2009 2:03:00 PM |
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| Auto Transport Aug 2009 | | Scheduling agent was very helpful.
The whole process was very seamless.
My car arrived with out any problems and I pbserved no damage during the shipping.
The coast was very reasonable. [ View ] |
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| Dependable is right on | | This is the second time I have used DAS for auto shipping. My experience is that they live up to their name: Dependable. I would certainly use them again - and intend to! [ View ] |
| | | P C L | | 9/21/2009 4:20:00 PM |
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