Cascade Vehicle Shipping, Inc. 
|
Have your own experience with Cascade Vehicle Shipping, Inc. to share? Click Here to add a review. Overall Rating (Last Two Years*): 
816 ratings & reviews posted
|
| Diane Seeley was great | | The car was damaged during transport 2 small scratches and 2 dings. Filing a claim was too easy got an estimate and in a week the car was in the shop and back like new. Customer service was great would use them again. The car arrived on the date I wa... [ More ] |
| |
| Excellent Service | | I had a very difficult time finding a company to ship my truck from Maryland to Washington State. I tried several companies before I found Cascade. Once I reach out to Danielle at Cascade Vehicle Shipping all of my problems dissipated.
Danielle wa... [ More ] |
| |
| Review | | The order taking process was great. The follow up prior to pick up and during the process was perfect. The driver was on time and the pick up was professional. The driver kept us updated all the time and delivered the car as committed. The car was de... [ More ] |
| |
| XX | | # Good Reviews Might Include:
# Facts about experience with this company
# The price of the transport
# Information about damage and the claim process
# Time line of events including time for pickup and transport
# Company contact person
# Orde... [ More ] |
| |
| 1969 Chevy Chevelle | | I am very happy with the service recieved from Cascade Transport Company. I had a 1969 Cheverolet Chevelle Malibu delivered from Hanna City Illinois to Houston Texas. The delivery was made as promised and the car was in perfect condition. Kimberly ke... [ More ] |
|  | | James Morris | | 9/10/2008 6:23:00 PM |
|
| Review | | My experience with Cascade Vehicle Shipping has been excellent. The service they provided myself was top-notch. The personal representive that they provided me was professional, personal, friendly and knowledgable. I would highly reccomend using thei... [ More ] |
| |
| Saveon Transport | | The truck driver, David, tried to stay in touch often, but apparently had problems with his cell phone service. Also, there was a slight language barrier, particularly over a cell phone connection. It probably did not help to have an anxious teenager... [ More ] |
|  | | John G. | | 9/10/2008 1:57:00 PM |
|
| Great experience | | I wasn't looking forward to choosing an auto shipper to get my car from California to Michigan. Transport Reviews helped me choose Cascade Vehicle Shipping and I had no regrets. My car was picked up within a few days of the date I told them it wo... [ More ] |
| |
| Novella - 10 STARS | | Novella, Novella, Novella is the way to go when you need to ship an auto. I recently found myself having to ship a Classical (Mint Condition) Mercedes Benz from Southern California to North Carolina. I was clueless and terrified. I spent countless ho... [ More ] |
| |
| A Few Days Late But Overall Great Service | | Shipped a truck from North Carolina to Seattle Washington. Cascade had a difficult time finding a driver to transport my truck across the country. Cascade probably quoted a low price from the get go and could not find a driver to transport at their... [ More ] |
| |
| Happy Experience | | I failed to properly do my homework when I searched for a carrier. I did not know of this website and if I had I would not have use my first carrier. They never called and never picked up the car adn had $1085 of my money as I paid the whole amount ... [ More ] |
| |
| Poor Door to Door Service | | Overall I was pleased with the Cascade. My car arrived to me within the average time indicated on their website and in the same condition as I had left it with them. However, I was not fully satisfied with the pick-up of my vehicle. While Door-to-Doo... [ More ] | | Douglas,
Cascade apologizes for Road Hog not provided door to door service. They should have accomodated you a little closer to your home if they could not get their truck into your neighborhood. We are sorry. [ view ] |
| | | Douglas Kim | | 9/8/2008 10:11:00 AM |
|
| Model Transport Agent...A++ | | This is my second time using this company. I was so happy with their service the first time, that I didn't even bother calling anyone else the second time around.
The first time, I used them, I had initially contracted a different company to ... [ More ] |
| |
| Some scheduling snafus, but Cascade and driver were great! | | For a transport from northern Virginia to Seattle, I picked Cascade based on the glowing reviews on this site and their very competitive estimate. They found a driver and scheduled an 8/20 pickup for my 2 vehicles. So 8/19 rolls around, and I call ... [ More ] |
| |
| Great Job | | Shipped car from Rhode Island to California. Cascade was easy to work and had great customer service. On delivery, the driver even drove to a special destination on the outskirts of a naval base to deliver the car due to my work schedule.
Car arr... [ More ] |
| |
| Flawless Vehicle Shipping | | I arranged for my shipping in early August and was contacted by Novella on the first day my vehicle was available for shipping. I was informed that the price had increased $75 at that point and may increase further to get a driver to accept shipment... [ More ] |
| |
| Awsome sevice | | We have had numerous vehicles shipped with the awsome help of Brandi at Cascade. We would highly recommend them to any of our friends and business associates. Thanks for all of your help. [ View ] |
| |
| Cascade is OK but the Truckers they used were BAD | | I could have saved over $100 by just going with the best price from multiple bids but I thought it would be safer to pay a little more and go the the Trasport Reviews website and find a highly rated company. The highest rated one had a busy signal wh... [ More ] | | Craig,
We really do apologize for the trucking company, they did not perform the way they were suppose to to show Cascades customer service. We had the original trucking company, but they could not pickup on a day where the storage facility was o... [ More ] |
| |
| Incompetance | | I was told I had to use a credit card for the deposit. I was not told about a 3% charge or that I could have used an electronic check to save this fee. Novella got the drop off date wrong with the first company she booked and then had to search for a... [ More ] | | Mr. Perkins,
We are sorry for the miscommunication about the 3 % fee. It does state in our terms and conditions in the 4th paragraph which you received with the very first quote we gave you:
Deposit information is collected at the time a carri... [ More ] |
| | | Bob Perkins | | 9/5/2008 12:18:00 AM |
|
| great service | | great service and delivery. I had a brand new car and they made sure it made it safely across the country. Kelsea was very helpful everytime i called about getting my car shipped. she found a reliable carrier that got my car there in 4 days, faster... [ More ] |
| |
| Superb Service, Will use again | | Brandi and Kimberly not only got us our car before time, but they made sure we were satisfied with their service even AFTER the car was delivered! Brandi kept me updated at all times often mailing me which was a big convenience. I would RECOMMEND the... [ More ] |
| |
| Auto Transport | | Kimberly was extremely efficient and went out of her way to make sure my vehicle got off when
I needed it to, with the quickest arrival date possible. She made sure I understood what I needed to have with me when I took it to the port as well as wh... [ More ] |
| |
| Cascade's rebuttal was even dismissive | | I cant help but address Cascades rebuttall to my earlier complaint: THERE WAS A CARRIER ASSIGNED TO PICK MY CAR UP ON THE 28TH!!!! SOMEONE AT CASCADE DROPPED THE BALL AND DID NOT GET THE INFORMATION TO THE DRIVER.
WILL SOME PLEASE ADDRESS THAT???... [ More ] | | Kesha,
Like I had stated in a previos review, having a 1 say window for truck drivers iis tough. If there is a delay, then they will most likely not make your window. As it states in our terms and conditions:
The normal pickup timeframe is 1 t... [ More ] |
| | | Kesha | | 9/4/2008 12:19:00 PM |
|
| Highly Recommended | | Brandi was helpful and responsive from the start. As a newbie to having an auto transported cross-country, I had my endless questions patiently answered. Scheduling and delivery worked out great. The ransport driver was available via mobile phone th... [ More ] |
| |
| review | | Brandi is very hardworking sales person. She reallly diid a good job finding carrier in timely manner.
There was no damage to my van as well as nothing was stolen. My car was picked up and delivered to texas from connecticut in just 4 days. I would... [ More ] |
| |
| Once again, great service! | | This is the second time we've used Cascade this summer to move our vehicles across the country. Both times we received excellent customer service and both times our cars were picked up on time and delivered early. I definitely trust Cascade and... [ More ] |
| | | Carmilla | | 9/3/2008 11:40:00 PM |
|
| Novella Freimuth was great | | Novella was really helpful in ensuring that my car was delivered in a timely fashion. She is also assisting me in following up on a small scratch that my car developed en route, which I really appreciate. Thanks! [ View ] |
| | | Allison | | 9/3/2008 10:07:00 PM |
|
| danielle | | Danielle was the best. She set up a very fast pickup of my veichle. She also seemed really sincere about making sure the driver she sent had done a good job. My first experience with a shipper and overall an excellent job. [ View ] |
| |
| Great Company | | Kim was great and she made things very easy. Cascade shipped my car faster than any other company I've used. They were very helpful and diligent with follow-up. [ View ] |
| | | A Starr | | 9/3/2008 8:36:00 PM |
|
| Progress Reports | | I was promised progress reports. I had to call several times to get any. I was promised the vehicle would be picked up within 72 hrs. It set for 9 days until it was picked up. I was notified of the pickup but was never given any progress reports alon... [ More ] | | Joe,
We apologize for the bad experience that you feel you have had.
As it states in our terms and conditions:
The normal pickup timeframe is 1 to 10 business days. Pickup and delivery dates are contingent upon carrier availability and sea... [ More ] |
| |
| Very pleased with Brandi at Cascade | | I used some sort of on-line service that promised quotes from several transport companies within a short time frame. Some I have yet to hear from (quotes were requested in June and this is now September), and others phoned me several times a day ev... [ More ] |
| | | Daphne | | 9/3/2008 2:39:00 PM |
|
| surprisingly painless | | I was extremely skeptical by the number of obviously fake (or at least slightly dubious) reviews on this site. I chose Cascade based on a negative review of another company, in which that person recommended Cascade. I figured/hoped that review prob... [ More ] |
| |
| Novella's excellent, honest service | | I called Cascade on August 7 to schedule the transport of my Honda Element from Massachusetts to California. I spoke to Novella, who was extremely knowledgeable & friendly. My pickup timeframe was August 13-20, and she gave me a quote of $1375.... [ More ] |
| |
| Second time with this company... | | The first time I shipped with this company everything went smoothly. This last time didn’t go as well. I am in the military and was due to report on the 23rd to my new command. I wanted my car to arrive no earlier than the 23rd because I wouldn... [ More ] |
| | | Rebekha | | 9/2/2008 4:13:00 PM |
|
| WILL USE AGAIN | | In the beginning there was a staffing issue but once Kim came and took over all ran smoothly. She was prompt and honest and was in contact with me every step of the way. The trucking company wa actually a day early and was fantastic on calling me fo... [ More ] |
| |
| Car Shipping | | I called Cascade about 5 days before I left Arizona and wanted my car to be shipped before I left. Kelsey was very friendly and did a good job assisting me. She got my vehicle picked up right away. The only bad thing was that my original quote was $8... [ More ] |
| | | Portia | | 9/2/2008 1:03:00 PM |
|
| From Camp Springs MD to Riverside CA | | Cascade Vehicle shipping company staff was excellent. They were extremely professional and kept me updated in regards to my vehicle. The trucking company they used was very good. We got off to a shaky start in regards to picking up my vehicle, but o... [ More ] |
| |
| Great Experience | | First time shipping a vehicle. Transported from WA to TX. Communication was excellent. Driver had a family emergency so the car went to Montana and waited for another driver to come transport. We had lots of communication from the driver first and t... [ More ] |
| |
| My shipping | | Overall, I had a very positive experience. The customer service could not have been any better. My vehicle was picked up and delivered to me exactly when I was told it would be. I really appreciated the email informing me that my vehicle was picke... [ More ] |
| |
| Good Job | | The customer service I received was top notch. All of the gals were very helpful. Although completing this review is a bit of a pain in the rear end, I still had a good experience with Cascade. [ View ] |
| | | Bill | | 8/29/2008 12:36:00 PM |
|
| Professional and good communication | | Moved our car from CA to CO. Very honest and professional. No issues at all. Car was picked up and delivered as scheduled. Would definitely use Cascade again. [ View ] |
| |
| Shipping from NY to AZ | | The shipping company was nice and helpful. Door to door service, without a problem. Kim was very helpful on the phone, answering all my questions, and keeping me updated through the whole process. I would use them again for my shipping needs. [ View ] |
| |
| Fast and Courtious | | I have to say I am extremly impressed with this company. I waited for a while after getting my quote because I was hearing horrible stories about companys abandoning cars. Well not here, Cascade employees were very helpful and polite. This was my ... [ More ] |
| | | Stephen | | 8/28/2008 7:21:00 PM |
|
| Move from OK to CA | | I moved from OK to CA and my Volvo had to be pick up the day we were leaving. About 1 hour prior to us leaving OK the vehicle was pick up. THe vehicle also could not be delivered until we arrived in CA. The car was about 4 hours behind us in arriving... [ More ] |
| |
| Cascade Vehicle Shipping | | I needed to move an older car from Chico, CA to greater Chicago. After being told by a few other transport companies that I needed to get the car to Sacramento or the Bay Area to get a driver for this price, Cascade came through and found a company ... [ More ] |
| | | M. Soomon | | 8/28/2008 2:55:00 PM |
|
| Novella Freimuth | | she was very helpful, nice and checked up on everything. would DEFINITELY recommend cascade. they were able to contact a driver in just a day and the car was picked up at 6:30 on the dot as promised. they also brought it straight to my driveway and ... [ More ] |
| | | Sarah | | 8/28/2008 1:10:00 AM |
|
| Vehicle shipping | | Telephone contact was timely, knowledgeable and pleasant. Very helpful in arranging logistics. Vehicle actually arrived a day early. Driver was courteous. [ View ] |
| |
| | | Damon | | 8/27/2008 2:06:00 PM |
|
| Review of our experience | | We would use Cascade Vehicle shipping again for our transport needs. They (Kelsea) went beyond the call as to getting the vehicle here in a timley manner, even on such short notice. Their pricing was also good and everthing was done to our reguest. [ View ] |
| | | Jeannette | | 8/27/2008 1:42:00 PM |
|
| Charger to Hawaii from Oregon | | We had a wonderful experience in working with Diane from Cascade Vehicle shipping. She explained everthing to us on what would happen with our car. The driver picked up the car on time and was very polite to my husband. My car arrived in Hawaii actua... [ More ] |
| | | Julie | | 8/25/2008 11:13:00 PM |
|
Cascade Vehicle Shipping, Inc. Home | 2 | 3 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17
|
Previous Reviews
Valley Solutions, Inc.