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AA Auto & Home Movers 
Location:400 Morris Avenue
Denville, NJ 07834
Phone Number:877-744-7489
Website:http://www.aa-automovers.com/
Time On Site:8 Year(s), 8 Month(s). Since 8/16/2005
FMCSA Licensing:
MC-498378
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerInactive
 View government license and insurance information.
Company Type:
(Interstate)
Company type cannot be verified...
** This information is generated by the FMCSA Information **
 
AA-Auto& Home Movers services approximately 12,000 shipments per year and has 18 years experience in the auto transport industry. We know how to provide you with the best of that extensive experience. Our company has dedicated sales, dispatch and customer service specialists who take pride in their work. We do not offer rebates to our customers who post reviews as we believe reviews should in no way be tied to money. Reviews that have the "compensated' icon are incorrectly designated as compensated. We maintain our four-star rating due to our customers’ genuine satisfaction with our service. We appreciate the time they take from their busy schedules to post.
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Overall Rating (Last Two Years*):


37 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    AA Auto & Home Movers reports that they have an average of 12000 customers per year. Currently, this site has 1 reviews posted by individual customers for the past 365 days. So approximately 0.01% of AA Auto & Home Movers customers have posted a review.

    This means that 99.99% percent of their customerís opinions are not represented on this site.
    Subject: car transport
    Review:Kriston Nerton at aaAutomovers Was court0us and very concerned with the vechile progress. AA Automovers was resonablely priced and delivered the car with no damage. [ View ]
    Rating:
    Poster:John NealonThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/18/2013 7:29:00 PM
    Subject: Moving back to Florida
    Review:I had a 1978 Silver Anniversary Corvette transported in an enclosed truck. I was 100% satisfied with their service & would recommend their service to anyone. The driver to extra care when unloading the corvette. My wife and I plan on moving back ... [ More ]
    Rating:
    Poster:AL Curry
    Date:11/19/2012 3:01:00 PM
    Subject: Bad Business
    Review:I made arrangements for a apartment move and a auto move... This was done in late May 2012 to prepare for the move date of November 2012.. They never call me to ensure my comfort of this move.. So I called them it was horrible trying to contact them.... [ More ]
    Rating:
    Poster:Cynthia
    Date:11/14/2012 1:16:00 PM
    Subject: damaged car
    Review:This broker used JES Auto Transport to move our 2 cars across the country. One arrived with a badly scratched and slightly dented bumper. JES (owner John Stelma) promised to pay for the damage and asked for email photos, which we provided. He then di... [ More ]
    Rating:
    Poster:scratched my car
    Date:10/31/2012 8:04:00 PM
    Subject: NON-Payment
    Review:BEWARE!!!! This company appears to be going down in flames. We hauled a vehicle for them in September and we still have not been paid. All numbers are disconnected and the signs of being out of business seem to be present here. [ View ]
    Rating:
    Poster:GT Transport
    Date:10/31/2012 11:18:00 AM
    Subject: FAILED TO PAY CARRIER
    Review:We had worked with AA as Carrier and they as Broker. Job was complete and promptly billed. AA has failed to pay invoice months past due. Phones calls to Niel and Donald were mere lies and false promises. Cannot contact anyone from any searchable numb... [ More ]
    Rating:
    Poster:A.A.This reviewer reports they were or plan to compensated for posting this review.
    Date:10/19/2012 11:30:00 AM
    Subject: Moving South
    Review:I was a little wary about how to move my car to Texas from NY, until a knowledgeable soul referred me to AA. I had the pleasure of talking to one of their reps, Brian O'Neil, who was quite calming and provided outstanding customer service. Without me... [ More ]
    Rating:
    Poster:Steven
    Date:10/10/2012 9:40:00 PM
    Subject: Auto transfer
    Review:The folks at AA made this entire experience worry free. The carrier was equally helpful, courteous, and friendly. I highly recommend this service. My personal contact was with Kristin Thom who immediately gained my confidence with her professionalism... [ More ]
    Rating:
    Poster:Maurice D
    Date:10/10/2012 8:49:00 AM
    Subject: Best Services, Quality Customer Service!
    Review:I was extremely happy with the services and the cutomer service that was offered by Brian. He was very knowledgeable, influential and he made the entire process hustle free. I would definately recommend your services to friends and family. Thanks I... [ More ]
    Rating:
    Poster:Yvonne
    Date:10/9/2012 4:21:00 PM
    Subject: Excellent Customer Service!
    Review:Everything was great...there was no delay, Brian O'Neil was very helpful and knowledgeable. I would highly recommend AA Auto Movers. [ View ]
    Rating:
    Poster:Karen
    Date:10/7/2012 7:53:00 PM
    Subject: Charged more than contracted.
    Review:I contracted the move for one amount and was charged a higher amount when I picked up the car. I was never informed of the higher contracted amount. The shipper would not release the car to me for the original amount. AA Movers was not available d... [ More ]
    Rating:
    Poster:Robert
    Date:10/5/2012 2:46:00 PM
    Subject: Great Contact
    Review:This was my first time shipping my vehicle. Mr.Brian O'Neil was a terrific contact to have during a very stressful move. He was very helpful in calming me and assuring me there would be no problems. He walked me through the process step by step, whi... [ More ]
    Rating:
    Poster:Thomas Steinel
    Date:10/3/2012 9:40:00 PM
    Subject: Same day pick up
    Review:I booked my move with Wendy on Saturday . Explained to her I needed it picked up asap. She assured me it would be picked up by Monday. Within 10 minutes of her receiving my contract another woman who was in dispatch called me and stated there was a c... [ More ]
    Rating:
    Poster:Jessica
    Date:10/3/2012 11:21:00 AM
    Subject: Great Service
    Review:I have used AA-Auto and Home Movers several times to move my BMW 745 Li over the past few years. Time after time, I have receive excellent service, but this time I really needed my car on short notice. I just received delivery of my car - right o... [ More ]
    Rating:
    Poster:Teresa G
    Date:9/30/2012 12:06:00 AM
    Subject: move
    Review:Not a bad deal tried to save some money on my bid but it didn't work. Once they gave me an idea what drivers wanted i agreed to the service. Everyone stayed in touch with me not bad service they at least tell you what could or could happen. Over all ... [ More ]
    Rating:
    Poster:jim
    Date:9/29/2012 3:08:00 PM
    Subject: Amazing!
    Review:I was hesitant to move my car, never done it before and they knew what they were talking about and they did what they said they were going to do! No bs, great service, just amazing. I have to move again next year and these guys are who I will call, h... [ More ]
    Rating:
    Poster:Michael Garris
    Date:9/29/2012 11:13:00 AM
    Subject: HORRIBLE COMPANY. DO NOT USE
    Review:Once AA Automovers place the order with you, you will NEVER hear from them again. They hire small, random, irrespsonsible truck movers to move your vehicle, and when they end up damaging yor vehicle, they will completely dodge your phone calls! Th... [ More ]
    Rating:
    Poster:Nicole
    Date:9/28/2012 11:18:00 AM
    Subject: TERRIBLE SERVICE..THE WORST EVER
    Review:DONT EVER USE THESE CLOWNS, THEY PROMISE TO P/U YOUR CAR AND PERSONNALY TAKE CARE OF YOU THEY ARE LIARS AND WHEN YOU CALL THEY TRANSFER YOU AROUND TO DIFFERENT PEOPLE WHO ALL TELL YOU LIES WHILE THE PERSON YOU DEALT WITH IS AT WORK HIDING TELLING OTH... [ More ]
    Rating:
    Poster:Jeff
    Date:9/19/2012 10:07:00 PM
    Subject: Bait and switch on Contract - Buyer Beware
    Review:Here are the facts: We paid AA Auto to ship our car from VT to CA We paid AA Auto $200 extra to pick up out car in VT and drop off our car in CA within a tighter window - the Agreement AA Auto hired Dependable Auto to do the actual work Dep... [ More ]
    Rating:
    Poster:Tristan
    Date:9/11/2012 4:27:00 PM
    Subject: moved to ca
    Review:Very pleased I upgrade my plan to meet my timeline and everything went well. Hopefully this is it for me but they worked very hard and if I should have to move again, I would call them back. [ View ]
    Rating:
    Poster:lou
    Date:9/6/2012 8:06:00 AM
    Subject: AVOID THIS COMPANY!! Lacking completely in Honesty, integrity and customer care
    Review:Do not use this company. I have NEVER seen such a dishonest, lying and deceitful organization. They promised a pick up date knowing my time constrates. and then continued to lie to me everytime I had to call. The carrier company that they contracted ... [ More ]
    Rating:
    Poster:JE
    Date:8/21/2012 9:41:00 PM
    Subject: Never use this company
    Review:First contact was friendly but it's all a lie about pickup times and drop off times. Confirmed the pickup for friday and drop off for saturday. Was picked up on monday around 11 AM and drop off was wednesday at 11:45 PM !!!!!! Never received a cal... [ More ]
    Rating:
    Poster:Hein
    Date:8/21/2012 11:54:00 AM
    Subject: EXTREMELY POOR SERVICE
    Review:At first, the service was great! I filed for online quotes on line, and had a phone call 2 minutes later. The pricing was comparable to others, and the A+ BBB rating was a big plus. From there, it all went down hill, once they got there deposit an... [ More ]
    Rating:
    Poster:Adam
    Date:8/18/2012 1:18:00 PM
    Subject: Unbelievable
    Review:I thought these guys were good (at first). They claim 3 programs (express, middle, and something else). My driver was excellent and I highly recommend going direct to the company, and leaving these brokers out of the loop - most of them, if not all... [ More ]
    Rating:
    Poster:Fair & Balanced
    Date:8/15/2012 12:45:00 AM
    Subject: move to ohio
    Review:Outstanding service . What was promised was followed thru. Notification of pickup and information throughout trip and progress was amazingly well organized and relayed to me so we could plan as needed at the destination site for delivery. Deliv... [ More ]
    Rating:
    Poster:larry woods
    Date:8/13/2012 5:19:00 PM
    Subject: Dishonest, Misleading Sales tactics
    Review:I entered a contract with AA Automovers, as represented by Rich Konopka, that promised pickup of two vehicles by June 20, with estimated delivery of July 2nd. I paid a premium for the pickup date. The vehicles were not picked up on time, and only upo... [ More ]
    Rating:
    Poster:Neil Iveu
    Date:8/13/2012 3:54:00 PM
    Subject: DELIVERY TO NEW MEXICO
    Review:I SHOULD HAVE MY HEAD EXAMINED FOR TRYING THIS FIRM. THEY SHOULD GET RID OF THEIR CUSTOMER SERVICE DEPT BECAUSE THEY HAVE NO CUSTOMER SERVICE. NOTHING TOOK PLACE AS THEY SAID. THEY ARE SUPPOSE TO BE PROFESSIONALS. THEY ARE FAR FROM IT. I WOULD USE TH... [ More ]
    Rating:
    Poster:CRAIG FREDERICK
    Date:8/10/2012 11:30:00 AM
    Subject: DELIVERY TO NEW MEXICO
    Review:I SHOULD HAVE MY HEAD EXAMINED FOR TRYING THIS FIRM. THEY SHOULD GET RID OF THEIR CUSTOMER SERVICE DEPT BECAUSE THEY HAVE NO CUSTOMER SERVICE. NOTHING TOOK PLACE AS THEY SAID. THEY ARE SUPPOSE TO BE PROFESSIONALS. THEY ARE FAR FROM IT. I WOULD USE TH... [ More ]
    Rating:
    Poster:CRAIG FREDERICK
    Date:8/10/2012 11:30:00 AM
    Subject: Dishonest people. Avoid this company
    Review:I wish I checked this website before. Very dishonest non-professional people. The representative told me on the phone "we have our own trucks" which was a lie because he is a broker. He also guaranteed door-to-door pick up so I put a $325 ... [ More ]
    Rating:
    Poster:Muthanna Al Hasan
    Date:7/30/2012 3:53:00 PM
    Subject: Pickup delivered as required
    Review:My pickup truck made the trip without a problem. The cust serv rep kept me up to date on a scheduling problem and all went smoothly. [ View ]
    Rating:
    Poster:Frank
    Date:7/6/2012 1:41:00 PM
    Subject: Great Company. Pat is THE MAN
    Review:Wow what an interesting process. After getting jerked around by two different companies, Pat over at AA Auto stuck with me and finally moved my car. Yes they weren't the lowest price but they got it done when the companies who promised me over and ov... [ More ]
    Rating:
    Poster:Winston
    Date:7/5/2012 1:55:00 PM
    Subject: dishonest / unreliable
    Review:We were given a 5 day window for pick up, on day 5 we were told "sorry no truck maybe early next week". They came on Tuesday of the following week. We were also told by AA that our cars would be delivered within 4 - 6 days from pick up - ... [ More ]
    Rating:
    Poster:cathy
    Date:7/2/2012 10:05:00 AM
    Subject: Dishonest and no follow up
    Review:I believed Greg and waited patiently for 5 business days, calling during that time to check on my status but could never get an honest answer. If they would have said we need a few more days to secure transport, I might have used them but no custome... [ More ]
    Rating:
    Poster:Lorne Berk
    Date:6/27/2012 4:26:00 PM
    Subject: Nightmare Experience
    Review:Avoid using this company like the plague.They will lie to you and not even admit that they do not have a carrier assigned to you in the length of time that was agreed upon.They will then leave you on the board,out of spite so no other company will pi... [ More ]
    Rating:
    Poster:cheryl
    Date:6/27/2012 9:43:00 AM
    Subject: DO NOT USE
    Review:Do not I repeat do not sign an order of service with AA Auto & Home Movers. Their sales person presented me with multiple price quotes and then assured me that my vehicle would be delivered within a specific timefarame for the highest quote. I ma... [ More ]
    Rating:
    Poster:PB
    Date:6/1/2012 3:01:00 PM
    Subject: dates for pickup and drop off NOT HONORED
    Review:Service is discribed in one word: H O R R I B L E, This company's way of doing business is shocking!!! I can not recall dealing with a company that has this low level of service before now. It is truly a "BAIT AND SWITCH" deal. My ... [ More ]
    Rating:
    Poster:Donna
    Date:5/24/2012 11:11:00 AM
    Subject: Truck Move
    Review:They gave me a quote I prepaid. They called back 2 days later and charged me additional $190. They picked up my truck but they never called or updated me on my move. They still have not delivered it. I have been told for the last week that it will be... [ More ]
    Rating:
    Poster:mike
    Date:5/3/2012 11:04:00 AM




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