5 Star Nationwide 
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| Location: | Mt Prospect , IL 60056 |
| Phone Number: | 818-826-3216 |
| Secondary Phone Number: | 1-877-578-2775 |
| Website: | http://fivestarnationwide.net |
| Email: | 5starnationwide@gmail.com |
| Time On Site: | 1 Year(s), 8 Month(s). Since 7/30/2008 4:33:00 PM | | FMCSA Licensing: | MC-637063 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | | | | We are an honest trustworthy company that help our customer from start to finish.WE DO NOT BADMOUTH nor say anything bad to any companies because all of us needs business BUT we will absolutely give you some advice what to look for in choosing the right company for you.A lot of companies will give all the sales pitch just to get your order even mentioning BBB which we have to pay to be a member and a lot of consumers don't realize that every business establishment could pay.. be a member and have an excellent rating.LAST BUT NOT LEAST if you want to know how good the company is THE ONLY THING you would ask is JUST ASK HOW MUCH THEIR BROKERS FEE IS.If they mentioned no DEPOSIT upfront,its all included and they only charge once picked up (STILL ASK THEM HOW MUCH IT WOULD BE ) because that is the amount that they would make.
Why pay a big deposit even don't they are not taking it right now.You are just making this company richer and they will tell you that they will start working on your order..CONSUMERS.We all use the same software so LOWER BROKERS FEE AND PAY THE TRUCKER more that's how you know that this brokers trully care for you as a customer. |
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Have your own experience with 5 Star Nationwide to share? Click Here to add a review. Overall Rating (Last Two Years*): 
214 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
5 Star Nationwide reports that they have an average of 2000 customers per year. Currently, this site has 150 reviews posted by individual customers for the past 365 days. So approximately 7.50% of 5 Star Nationwide customers have posted a review.
This means that 92.50% percent of their customer’s opinions are not represented on this site. |
| Trustwothy | | This company is the one to go with!! I had two previous companies that fed me lines of BS for 3 weeks. After losing one deposit on the deal, I moved over to 5STAR with (GILBERT ) with AMAZING results. I talked to Gilbert in the morning after I placed... [ More ] |
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| Highly Recommend!! | | 5 Star was on top of things from the very beginning. They were prompt, courteous and willing and able to accomodate my request for immediate shipping. I was kept aprised of every step either by telephone or email and was always provided with contac... [ More ] | | Thanks Heath!Give us a call on your way back to NY and enjoy the hot weather in that Porsche 773 747 2871! [ view ] |
|  | Heath | | 11/9/2009 5:40:00 PM |
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| Auto Transport GA-FL | | Thank you Gilbert for making this transport seamless. The vehicle was picked up on time and dropped at our door on time just as promised. Gilbert was easy to reach by phone prior to, during, and after the transport. We were even able to reach him... [ More ] | | Thank you Susan..I hope your daughter will be enjoying that car.Call us anytime at 818-826-3216 [ view ] |
| | | Susan | | 11/5/2009 3:13:00 PM |
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| Great service! | | I was very skeptical when trying to find an auto shipper online - it was a bit scary for me - who knows which are scams?? But Gilbert was VERY honest about costs and who was paid what. He even gave me advice in case I didn't use their services ab... [ More ] | | Thanks Janice..It was a pleasure working with you too.Give us a call anytime at 818-826-3216 [ view ] |
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| USED THEM 3 times now | | These guys were great,Lin and Gilbert explained everything. They were the most reasonable priced. everything was on time and just as they promised. i have had them haul two vehicles and both drivers were excellent, they were super careful with my veh... [ More ] | | Thanks Tom and we are very happy to assist you anytime. [ view ] |
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| Great Service ! | | These guys were great! I had another car transported by another company before, but Gilbert was there for me and was very professional, promptly returning calls and giving the best assistance you can get. The price was also very competitive and the ... [ More ] | | Thanks Tony..It was a pleasure as well.Call us anytime at 818-826-3216 [ view ] |
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| Dishonest, Unprofessional, Neglect | | Assigned to Coval Transport and made arrangements for car to be picked up on Oct 27 instead they came Oct 26 so i worked around they're schedule. Gilbert NEVER picked up 98% of my phone calls and he was dishonest about what the status and where abou... [ More ] | | I apologize that you feel, however I hope next time you be honest when writing a review.
ONE
You called us Saturday Oct 31st at 3:00,3:15,3:45,4:30,5:15,6:00,7:30 and 11:34 and at midnight.
You called Sunday Nov.1st at 7:30,8:15 ,8:45,9:15,10:3... [ More ] |
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| streetrods transporter | | Gino hooked us up with the BEST company around. This was our first time transporting our streetrods and we were quite nervous. When Excellence Auto Transporter showed up what a CLASS ACT.Our cars were delivered at the time we picked and they were per... [ More ] |
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| 5 star nationwide | | I own a business in Nebraska and being self employed you find out you work 7 days a week often.Previous to the delivery in Alabama i bought a Tahoe in California.Gibert replyed on a Sunday after i went online for bids on delivery.I was a rookie on tr... [ More ] |
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| positive review | | best i have used, exactly as promised as matter of fact better than promised. Gilbert is the best and will not lie and i was so pleased it arrived almost a week ahead of schedule. from tx to wv was a total from pick up to roll off, 33hours and the d... [ More ] | | Thanks Tommy and I really admire what you do.call us anytime at 818-826-3216 [ view ] |
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| The right choice | | I contacted 5 Star Nationwide and talked to ( Gilbert ) and they hooked me up with Fast and Furious. The driver Ivan was very meticulous and took great car of my Ferrari. Ivan called me from the road a couple of times to update me on delivery time an... [ More ] | | Thanks Chris..I hope you could refer us to your friends too.call us anytime at 818-826-3216 [ view ] |
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| Excellent transport service | | 5 Star Nationwide provided an excellent service in moving my 1988 M3 from Illinois to Virginia. Pick up was the next day and delivery was as fast as possible within the speed limit. Gilbert at 5 Star was excellent to work with on the telephone and ... [ More ] | | Thanks Lyn..It was a pleasure as well.Give us a call anytime at 818-826-3216 [ view ] |
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| Fast and Great Customer service | | I Googled for transportation companies to take my Corvette from Florida to Boston. These guys were the first to respond and had the best rate.Gilbert called me and super nice and he explained everyhting how it works.The next day I called to confirm t... [ More ] | | Thanks Isaac and say Hi for me to Aimee..Give us a call anytime at 818-826-3216 [ view ] |
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| Transport Vehicle | | Gilbert was excellent, he provided excellent customer care and service. The car carrier he lined up was also customer service oriented. The car came from Texas to North Carolina in 3 days. I was very satisfied with the overall experience. The car ... [ More ] | | Thanks Isaac.I hope your enjoying your brand new car.Call us anytime at 818-826-3216 [ view ] |
| | | David O. | | 10/12/2009 8:16:00 PM |
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| Will recommend 5 star nationwide to everyone! | | Hello all,
5 star nationwide has an excellent customer service. I was sick and tired of other car shipping people and then approached 5SNW. Gilbert is awesome, he really does care for his customers, my car was picked up the day after I made the re... [ More ] |
| | | Madhu | | 10/7/2009 11:05:00 PM |
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| FAST SERVICE | | This is my second time using this company and Gilbert always give me the best price and service.I was skeptical using them the first time but everything went out great and this second shipment went really smooth.Thanks again and I will be calling you... [ More ] |
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| Move Audi from Palatine, IL to Reno, NV | | I never shipped a car before. I'm now disabled and couldn't make the 1900 mile drive myself. After days of research and much angst, I selected 5 Star Nationwide to ship my Audi. Unlike my furniture movers who screwed up everything in every way, 5 St... [ More ] | | Thank you Richard for the good words that you are putting for me . I'm Glad that you like my service. Enjoy Reno NV. Gino [ view ] |
| | | Rich V | | 10/3/2009 11:41:00 AM |
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| 5 Star Nationwide an appropriate name | | I was inindated with no less than 30 emails and 20 phone calls. 5 Star Nationwide and Gilbert was probobly somewhere in the middle. I had heard all the lines of why the other "BROKERS" were the best, but Gilbert opened up the conversation w... [ More ] | | Thanks Michael for your kind words.We always try our best to help everyone and HONESTY is always our policy.Call us anytime at 818-826-3216 [ view ] |
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| General Comments | | This was my first time using an auto transport company and therefore have no other terms of reference. I am however a senior business person having owned and operated a variety of companies. I found the overall approach of the company to be excellent... [ More ] | | Thanks Robert.I hope you could get that corvette driven from the storage and drive to Canada.Always keep us in mind and call us anytime at 818-826-3216 [ view ] |
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| Great Experience ! | | I was kind of apprehensive about having my car transported across the country from the East to the West coast. I was nervous if I could trust people with my car. To my relief, I found Gilbert at 5 Star Nationwide ! He gave me clear information abou... [ More ] | | Thanks Michael.I hope your enjoying your smart car and I always wanted to have that too,Maybe I will come across you here in CA one of these days.Just give us a call anytime at 818-826-3216 [ view ] |
| | | Michael R. | | 9/24/2009 2:53:00 PM |
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| great service | | Service was excellent, on time and everyone that I spoke to was very nice. Car arrived on and in perfect condition. The broker was very honest and trustworthy. The transport driver was kind and experienced. [ View ] | | Thank you Casey.I hope your enjoying your restored Ford mustang.Just give us a call anytime at 818-826-3216. [ view ] |
| | | Casey | | 9/23/2009 6:07:00 PM |
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| Gilbert gets it done | | I have used 5 Star Nationwide twice the last 6 month from NJ to CA. Gilbert was very helpful and considerate. He provided good background information to make the car transport a comfortable experience. He was able to get the trucks for me on time, ex... [ More ] | | Thank you Reimund.I hope your doing ok too and I am sure you know what I mean.God bless and I just want to let you know that your an awesome customer too,send my regards to your wife and kids and I f you have any friends wanted to ship thei car let u... [ More ] |
| | | Reimund Sauer | | 9/16/2009 8:24:00 PM |
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| 5 Star review | | Gilbert was very open and honest as to how the brokerage was set up and what the charges were for, as well he was the first and only person to call me up front and answer questions.
The car was picked up on time and the carrier was very professiona... [ More ] | | Thanks Tom for your kind words just us call us anytime at 818-826-3216 [ view ] |
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| Gilbert and Chris | | Gilbert was fantastic! He kept me in the loop all the time, as to where the vehicel was and what was going on.
Chris (the driver) was awesome also! He dropped my car at 11:30pm (after driving and delivering all day), stayed with me until 4:00 am... [ More ] | | Thanks Brent.We really do appreciate the business and I am glad that you are enjoying your car.Call us anytime at 818-826-3216 [ view ] |
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| Excellent Service | | I was really happy with the service this transporter provided. A friend of mine had used them before so I thought that I would give them a shot. Needless to say I made the right decision. Gilbert was the rep I dealt with. I wish there were more custo... [ More ] | | Thanks George.It was a pleasure as well.Call us anytime at 818-826-3216. [ view ] |
| | | George Bowman | | 9/15/2009 12:11:00 AM |
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| Great job | | Marlen picked up the car a day early, and had it in Dallas on Friday night. I had planned for the car to be here the following Monday and was out of town for the weekend. He told me that was not a problem. He would keep the car until I called him upo... [ More ] | | We always try our best to accomodate the needs of our customers and we are happy that everything worked out fine.Call us anytime at 818-826-3216 [ view ] |
| | | Brad Camp | | 9/10/2009 11:23:00 AM |
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| Right on time | | Thank you very much Gilbert for helping me out.I was so stressed out with the other company lying to me about my pickup and I am glad that it was even put on gino's truck.He was the nicest guy and I wanted to let you know that I drop my car at your o... [ More ] | | You are very welcome.Call us anytime at 818-826-3216 [ view ] |
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| trnasport services | | The car was picked up on the day promised and with consideration for the seller. I received excellent communication both with the broker and the transport co. The driver was very courteous!! I wouldn't hestiate to use this co. again. I got the best s... [ More ] | | Thanks Michael for the review next time just like I have mentioned just be more cautious in purchasing a car in a different state.Thanks again and call us anytime at 818-826-3216 [ view ] |
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| GREAT PEOPLE TO WORK WITH | | Gilbert Avancena was our contact. He was very pleasant to work with. He kept us in the loop as to pick-up and delivery. Because we were not in a highly traveled area, He worked on getting our vehicle delivered as soon as possible. Then the driver act... [ More ] | | Thanks Tom,the pleasure is ours.Thanks again and call us anytime at 818-826-3216 [ view ] |
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| cross country car transport | | I've used car transporters 7-8 times in the past. 5 Star Nationwide was far and away the best experience I've ever had in this business. Gilbert at 5 Star was very thoughtful, efficient, knowledgeable and prompt in returning calls or emails. He ha... [ More ] | | Thanks David.I hope your son is doing well in CA.call us anytime when your son would be going back to 818-826-3216 [ view ] |
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| BEST YET | | I used this company last week with excellent results. I thought it couldn't be better. Gilbert is terrific!!. I gave him my order, the next day a driver picked up my car and the next day it was delivered!! All for the best rate online! Highly recomme... [ More ] | | Thanks Ron.Hope you could refer to your friends as well. [ view ] |
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| Excellent | | First Gilbert was friendly, honest, and extremely helpful. There price was well below most. I talked to the owner of the shipping company and the driver, both were grate and accommodating. I had major issues with the car i purchased. The seller extr... [ More ] | | Thanks Kevin just keep us in mind in your book for your next shipment at 818-826-3216 [ view ] |
| | | kevin | | 8/6/2009 11:38:00 PM |
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| Overall Review | | Gilbert - GREAT customer services, he was very polite and knowledgable with questions or concerns we had. This was an added plus as we had over 10 companies call our home requesting to do business with us.
MJR Trucking - Vehicle was very dirty a... [ More ] | | Thanks Darlene for your kind words.We try our best to make everyone happy.Just call us if you have any shipment again at 818-826-3216 [ view ] |
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| BEST SERVICE | | Mike is definitely the best qualified way to go when you need a vehicle transported locally or cross country.I needed my car moved from New York to Los Angeles and i contacted Mike, who was referred by one of my friends, and it was THE BEST customer ... [ More ] |
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| Toms "Surprise" 93 Corvette | | Just wanted to say "THANK YOU" for all that you did in getting the baby here. Gilbert had a wonderful team to bring the "BABY" in to West Virginia. The Accurate Auto Carriers guys Terry & Randy kept me informed as to where ... [ More ] | | Thank Kathy.The only mistake was that was from CA-WV.I appreciate your review very much.call us anytime and hope you could refer us to your friends too at 818-826-3216 [ view ] |
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| 5 Star Nationwide, such a fitting name. | | After receiving numerous calls for quotes on shipping prices, I decided to go with 5 Star Nationwide. They offered me the lowest price on shipping, and their representative Gilbert didn't beat around the bush when explaining procedures to me. He wa... [ More ] | | Thanks Ron.It was our pleasure and Thank you for trusting us.Call us anytime at 818-826-3216 [ view ] |
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| 5 Star Nationwide Transport | | Gilbert at 5 Star bailed me out after another company failed to get the job done. Within a matter of hours Gilbert at 5 Star arranged for a carrier and averted what could have been a huge crisis for me. [ View ] | | Thanks Stu.We try our best to give make everyone happy.Hope you would always keep us in mind.call us anytime at 818-826-3216 [ view ] |
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| Carl thank you for your help | | I'm writing this review to let everyone know that I would recommend 5 star to anyone needing a vehicle transport, they are very professional at what they do and helping aswell, again thank you!
-Joe [ View ] | | Hi Joseph.Thank you for your nice review.give us a call anytime if your purchasing a vehicle again at 818-826-3216 [ view ] |
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| KARL | | My experience with 5 star nationwide could not of been better, Karl kept me very well informed on my cadillac cts being transported from california to florida, what they said is what I got and that is EXCELLENT service I would definitely use them aga... [ More ] |
| | | Scott | | 7/17/2009 12:06:00 PM |
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| Gilbert | | He was awesome he managed to move my car the same day I made the order and the price was reasonable. [ View ] |
| | | Jonas | | 7/16/2009 10:23:00 AM |
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| Customer service #1 | | Gilbert serves as an example for other brokers and is renowned for his truthfulness and honesty. He exhibits a willingness to step up to the plate and accepts challenges with a personal commitment dedicated to team effort that sets a standard for oth... [ More ] |
| | | R. HAUBER | | 7/14/2009 1:44:00 PM |
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| Transport | | Company worked with me on getting this car picked up and kept in contact with me the whole time in transit. I do appreciate the help. I will use this company again to tranport [ View ] |
| | | Jennifer Mika | | 7/10/2009 11:39:00 AM |
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| Fanstastic service! | | Gilbert was funny, knowledgeable, and answered all of my questions. He explained to me the ins and outs of the business, and two days after I spoke to him, I placed the order and did not regret a single thing. I would absolutely refer you to my fri... [ More ] |
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| Review | | Gilbert is excellent in communication.
Always prompt in pick up/delivery and charge is always reasonable.
I do not have to get other rate quote these days. [ View ] |
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| HORRIBLE HORRIBLE HORRIBLE | | I was told by Gilbert that the company he brokered to deliver me my car was FULLY INSURED. National AUTO MOVING was to deliver me a classic car I purchased in CA. The IDIOT driver in the process of unloading my car off the truck, Dropped it off the s... [ More ] | | We do not misrepresent ourselves at all.We are looking at your file and your car was dispatched to the carrier of year 2008.We emailed you all the information of the carriers insurance and documents and you approved it.When your car was delivered in ... [ More ] |
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| 1968 Camaro enclosed Auto Transport | | This was a superb move in all respects. Both Bryan and Gilbert of 5 star nationwide were knowledgable and helpful. The assigned carrier was WesternDistTransCorp. They also provided a superior service. The Driver,Joe, was on time. He was polite and he... [ More ] |
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| 1972 vette | | I would use the company again. Gilbert kept me in formed what was going on. I know there was some problems with the dealer in releasing my car but once on the truck it was here in 5 days [ View ] |
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| A+++ Customer Service | | After having a bad experience with another broker. I recieved a call from Gilbert at 5 Star Nationwide. He was friendly, knowledgable, and above all true to his word. My husband's car was picked up and delivered in a matter of four days from NC to ... [ More ] |
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| Auto Review | | I originally posted this for the wrong 5 Star. 5 Star Nationwide is correct. They Picked up my Cadillac in Vegas, got it a day early saving me storage charges, and delivered it to LA within 10 hours. Had a covered truck going my way and gave it to... [ More ] |
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| Excellent Service | | Car was picked up in West Point New York on Thursday June 18th around 11:30am. Car was loaded safely with no problems. Car arrived in Denver, CO on Monday June 22nd around 10:30am. Picked up and delivered door to door service. Fantastic shipping ... [ More ] |
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