5 Star Nationwide  | |
| Location: | p.o box.410762
chicago, IL 60641 |
| Phone Number: | 773-524-2585 |
| Secondary Phone Number: | 773-733-0272 |
| Website: | http://fivestarnationwide.net (Under construction) |
| Email: | 5starnationwide@gmail.com |
| Time On Site: | 3 Year(s), 7 Month(s). Since 7/30/2008 4:33:00 PM | | FMCSA Licensing: | MC-637063 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Inactive | |  View government license and insurance information. | Company Type:
(Interstate) | Company type cannot be verified...
** This information is generated by the FMCSA Information ** | | | | Customer satisfaction- this is what 5 Star Nationwide is seeking after.Below is our shared vision on how important a customer is to us.
"A Customer is the most important visitor on our premises. He is not dependent on us, We are dependent on him. He is not an interruption of our work, He is the purpose of it. He is not an outsider in our business, He is part of it. We are not doing him a favor by serving him, He is doing us a favor by giving us an opportunity to do so." Mahatma Gandhi |
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Have your own experience with 5 Star Nationwide to share? Click Here to add a review. Overall Rating (Last Two Years*): 
87 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
5 Star Nationwide reports that they have an average of 2000 customers per year. Currently, this site has 2 reviews posted by individual customers for the past 365 days. So approximately 0.10% of 5 Star Nationwide customers have posted a review.
This means that 99.90% percent of their customer’s opinions are not represented on this site. |
| 1965 VW | | All I can say is Gilbert at 5STARNATIONWIDE is nothing less than a professional and a gentleman!
The man knows what customer service is all about! My transport had some problems, I contacted the broker, 5STARNATIONWIDE and spoke with Gilbert, he was... [ More ] |
|  | | James | | 6/16/2010 8:33:00 PM |
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| More Expensive but Excellent Choice | | I had to move my car from L.A. to Indiana as soon as possible and had a reservation with Able Auto Transport for $900. They are a horrible company, they lie to you, tell you that your car will be picked up in 1-5 days and then it simply doesn't happ... [ More ] |
| | | Brad | | 6/16/2010 12:13:00 PM |
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| Excellent and Highly Recommended | | Working in the transportation industry myself I knew how hard it can be to find good honest people to work with. I purchased a personal vehicle and I called numerous brokers who told me lies that I quickly picked up on and refused to negotiate with. ... [ More ] |
| | | Marko | | 6/12/2010 10:19:00 PM |
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| 5-Star Auto Transport | | Absolutely outstanding service. My contact at 5-Star, Gilbert Avancena, went out of his way to secure timely transportation and delivery. Car was picked up within two days of my signing a contract and delivered 5 days later. Gilbert followed-up to in... [ More ] |
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| Good Service | | Had to contact company on day of pickup to arrange time and place, otherwise was very smooth and efficient operation. Vehicle was well strapped down and delivered in great condition. Would use again. [ View ] |
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| 5 star nationwide experience | | Gilbert was very helpful and did everything he said he was going to do. Would definitely use again.
Price was fair. Pickup right on time. Experienced and friendly driver. Obviously good equipment. Communication thruout experience was very good. [ View ] |
| | | allen lewis | | 6/8/2010 5:29:00 PM |
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| 5 Star's excellent service | | at first i was a little worried to have my motorcycle transported but 5star definitely reassured me that i would have no problems... my contact person gilbert was great.his customer service was excellent, n truck driver peter was just as professional... [ More ] |
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| 1958 Impala pickup | | Contact was made with California representative who provided me with both a prompt and courteous response to my inquiry. He supplied me with information on a daily basis and had a schedule with full information within a two day period. Shipment ... [ More ] |
|  | | n. r. demes | | 6/4/2010 8:07:00 PM |
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| Coast-to-coast Ferrari Transportation | | Gilbert was not only very friendly, but professional as well. This was the very first time I had ever used a transport company to transport a vehicle across the country and Gilbert made himself readily available for any questions or concerns I had d... [ More ] |
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| Very good service. | | After putting in an order for my car 2 1/2 weeks before I moved to Colorado from Alabama, I had lost my mind. Here I was in a new state, approx. 1400 miles away with no car. Every time I called the people(magic carpet) they would tell me that "n... [ More ] |
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| Great Company | | I needed a car transported from Florida to Wisconsin, so I went to transport reviews to check out some transport companies. After calling a few of those with good ratings,I came across 5 STARNATIONWIDE. After talking with Gilbert Avancena..I could t... [ More ] |
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| Very Helpful | | Gilbert was awesome,
He is very obviously well acquainted with the industry. He exudes confidence in his trade which makes his customers feel comfortable. He works hard and honest and will even tell you upfront what his brokerage fee is, something... [ More ] |
| | | Danny | | 5/27/2010 4:59:00 PM |
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| 5 star service indeed | | Gilbert was awesome in getting my heavy truck picked up quickly and avoid paying storage fees. He explained the process up front and took care of everything within several hours. I would highly recommend him and his company for your transport needs... [ More ] |
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| Outstanding Service | | My experience with 5 Star Nationwide is over the top. I have shipped two vehicles with 5 Star Nationwide at two different times and both times the customer service with Gilbert and with the drivers have been exceptional. Communication between Gilbe... [ More ] |
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| Honest and reliable service | | The service was very good from this company. They delivered my car directlly to my door in NY, and they were good about being in contact when picking up and when dropping off the car. The car arrived in good condition, In a reasonable time frame... [ More ] |
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| great | | gilbert took my order after another company had my order for a month and did not move my vehicle he did what he said he would do and found a carrier that deliverd in a few days [ View ] |
| | | paul | | 5/13/2010 11:23:00 PM |
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| Thank you Gilbert | | Gilbert, I wanted to thank you for a great job as usual. Last year I used 5 star and was lucky enough to have you help me get a vehicle transported to me. This year I took no chances and called YOU to have another vehicle transported for me. The serv... [ More ] |
| | | Wayne | | 5/3/2010 10:37:00 AM |
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| CA to TX | | Gilbert and his team are GREAT..overall the service was excellent. both the contact person and the driver were very prompt and honest. they both stayed in touch with me quite often to keep me posted on the delivery. the vehicle was delivered without ... [ More ] |
| | | Csaba | | 4/23/2010 10:43:00 AM |
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| good job | | i contacted them about 10 days before the moving day. a simple call make everything went well within the short period. Good job!
actually the driver arrived one day earlier for deliver, he was waiting for me there. That is really nice. [ View ] |
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| First Time Car Transport | | This is the first time I have ever transported a car and was sort of skeptical of websites like this. I thought that maybe people made this stuff up, but here I am posting about my experience in transporting a car. I sent my daughter in CA a '95 To... [ More ] |
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| Very Poor Customer Service | | The car was picked up on 03/18/2010 and delivered on 03/21/2010. When the car was picked up there was no damage on the vehicle. When the car was delivered the car was covered with 4 inches of ice and snow from the trip. The truck driver moved the ... [ More ] | | Sorry that you feel that way Jeff,You know that you had the option to choose an enclosed carrier but you still choose an open truck (We always advise the customer to choose an enclosed truck if weather is bad)I think Jeff our review speaks for itself.I am not denying you as my customer.First,if we offered a bad customer service..You would not go with the company in the first place.Everytime you called,I was there to answer your phone.We have all your email to us and you even mentioned that you are going to contact your credit card company to dispute the charge cause you pay the full amount which we did not even charge you a 3 percent fee that ALL BROKERS ARE DOING.We have paid the trucker and in the end we are the one getting punished for the wrong doing of something that we did not even do.WE ARE A VERY HONEST COMPANY and we always listen to 2 sides of the story.We will absolutely fight this to the end cause as far as we are concern,we have done our part and even helped you out but service rendered by us and even by the trucker in delivering your car and not getting paid in the end is absolutely WRONG..2nd,If you have read the condition report..It always state there that the moment you sign the bill of lading upon delivery that you understand that there is no damage on the vehicle,The carrier even faxed us the condition report that YOU have signed and we even forwarded this to their insurance company as well.3rd.It was not a damage on your vehicle.It was a scratch on the bumper and you emailed us the picture and there's a big difference between the two. [ view ] |
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| service and transport | | gilbert ahhh my friend this guy is all about customer service and the company he works for very upfront and honest.from now on when I have to move cars just do what i did and ask for gilbert.I no this sounds like a sales pitch but I had zero problms ... [ More ] |
| | | horsepower enterprises llc. | | 4/9/2010 8:23:00 AM |
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| 5 Stars | | I was glad I went through 5 stars. At first I did the internet inquiry and got about 20 calls. I decided to go with the most affordable one. After they kept asking me for a down payment I got a bit concerned. I decided to do some re-search and fo... [ More ] |
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| Best price and delivery time | | 5 star nationwide is the best company ever.. I've called a lot of brokers and nobody could give me an exact pick up day.. and all of then required a deposit before the pick up and with the delivery of 7-10 days. With 5 Star I had the best service... [ More ] |
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| cali to illinois | | gilbert is very knowledgeable and honest from beginning to the end. he did a good job in keeping me updated with the whole process from pick up to delivery. my car was picked up on time and delivered 2 days early. i definitely recommend and will use... [ More ] |
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| GREAT COMPANY TO WORK WITH | | I had several quotes, 5Star was right in the middle. Gilbert was great to work with. All promises were made and kept. I was suppose to pick up my car at 1:30 and the truck rolled in at 1:29. Would highly recommend this company, all horror stories abo... [ More ] |
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| BMW DELIVERY TO IL FROM FL | | time got a little tight as another broker, All State Carriers, LLC completely dropped my order. Do NOT use All State Carriers as they are not competent and are untruthful.
Gilbert took my order and gave me a competitive price. He educated me on the... [ More ] |
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| Ship auto from FL to IL | | My time got a little tight as another broker, All State Carriers, LLC completely dropped my order. Do NOT use All State Carriers as they are not competent and are untruthful.
Gilbert took my order and gave me a competitive price. He educated me on t... [ More ] | | Thank you Denny for your review.We do apologize about the carrier being late.Things happen But you know that I am always there to help you out and I am glad that everything went smoothly and you got your car on time and with no damage.Thanks again. [ view ] |
| | | Denny | | 3/27/2010 2:18:00 PM |
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| Gilbert to the rescue | | I chose 5 Star Nationwqide solely on the number of positive reviews given the company. I must say that Gilbert was forthcoming and honest, and gave a quote that wasn't the cheapest, but certainly not as expensive as some of the "big" boys... [ More ] |
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| Great Service | | I have never shipped a vehicle before and I got tons of emails and phone calls but JD explained to me everything.I transported my jeep from Blaine, WA to New York. I am very satisified with the company and the representative JD. Very good service, tr... [ More ] |
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| Car Transport | | I was just like everybody else who never had a car transported before... A bit nervous. You look at reviews and see many bad things and you do not want that to be you. 5 Star seemed to me to have the least amount of bad reviews.. if any... out of any... [ More ] |
| | | Brent | | 3/5/2010 12:33:00 AM |
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| I give them 5 stars | | gilbert was great and very helpful. Feel free to call him with any concerns. the driver Linus was very professional and a great help. When my car was delivered, it would not start. He patiently stayed with me and assisted me in getting the car start... [ More ] |
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| Vehicle transport from FL to TX | | I got a SUV shipped from a dealership in Miami, FL to a customs broker in Laredo, TX.
In conclusion, it was a great service overall.
>excellent price
>excellent communication (fast and detailed answers to all my questions)
>flexibili... [ More ] |
| | | Mike Neubert | | 2/23/2010 12:30:00 PM |
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| ford E350 super duty cargo van | | I started off with all auto shipping since they gave me the lowest quote ($950). They had me sign a contract for there services. The van sat on the transport board for a few days with no takers or offers. I had the broker increase the cost every coup... [ More ] |
| | | Billy | | 2/21/2010 2:01:00 AM |
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| GREAT! | | I felt that they were very honest when setting everything up. The prices were reasonable, and they were very helpful. The driver for my car was very polite, and always kept me in the loop as to the location of my car, and how long it would take to ge... [ More ] |
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| car transport | | they are the most honest people i ever met , i was dealing with an ather co. from san frisisco Calf. and the gave me a low ball price of $379 took $200 from my amex card then they said they cant deliver, the driver wants more tried to jack me up to ... [ More ] |
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| OUTSTANDING CUSTOMER SERVICE! | | This whole process of transporting our vehicle went extremely smooth! From our first contact with JD for a quote, he was very professional, answered all of my questions, was personable and represented his company extremely well. He made the process p... [ More ] |
| | | Rocha | | 2/16/2010 5:36:00 PM |
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