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AmeriFreight Car Shipping
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Begining Date:9/18/2013

End Date:9/18/2014

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Reviews 1-25 of 107
This was my first time using Amerifreight but 2nd time getting my car shipped. Amerifreight offered the best rate compared to other carriers and I wa...[More]
By Julie on AmeriFreight Car Shipping on Sep 16 2014 5:45PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Sep 17 2014 2:14PM
We are disappointed with the level of dissatisfaction this customer experienced from the lack of timely responses from her shipping agent, but we are ...[More]
My experience with AmeriFreight started off well. I explained my situation: my car broke down mid-road trip to grad school and needed to be shipped fr...[More]
By FMA on AmeriFreight Car Shipping on Sep 16 2014 12:36AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Sep 17 2014 12:29PM
It is regrettable that this customer experienced several frustrations during their shipping process. We strive to provide regular communication to eac...[More]
Amerhifreight was recommended by a friend who had good luck with them. They put me in contact with Aztrans, my carrier, and the whole experience has l...[More]
By Brian on AmeriFreight Car Shipping on Sep 9 2014 1:14PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Sep 9 2014 1:52PM
AmeriFreight prides itself on its customer service and work hard to make each auto transport experience as worry free as possible. However we do not s...[More]
I was like you, first picked-up this 5-star vehicle transporter and get a $1495 quote. This quote tells me pick-up within 7 days and 7 to 10 days for ...[More]
By WJ on AmeriFreight Car Shipping on Sep 4 2014 11:17AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Sep 5 2014 3:24AM
Auto transporters by law are not supposed to have personal items shipped in a vehicle. They are licensed and insured to transport vehicles. Home mover...[More]
I will start by saying that my experience makes me NEVER want to ship a vehicle again. The entire transaction can be categorized as dishonest and misl...[More]
By Ross on AmeriFreight Car Shipping on Sep 3 2014 11:18PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Sep 4 2014 9:05AM
It is very unfortunate that we have not been able to meet our customers expectations and the measure of frustration that he has experienced. The issue...[More]
I thought it could be very stressful to ship my Honda from east TN to southern CA, but it turned out to be a wonderful first experience. #940057179-YL...[More]
By Selina Sham on AmeriFreight Car Shipping on Sep 2 2014 7:49PM
I found the agent to be prompt in finding a transport truck for my vehicle but dealing with the actual company was very difficult. The trucking compan...[More]
By Sarah on AmeriFreight Car Shipping on Sep 2 2014 7:08PM
They give you the best quote than any other auto carriers if you are flexible on pick-up and delivery dates. However, you had better consider the rent...[More]
By Katie on AmeriFreight Car Shipping on Aug 27 2014 5:12PM
Justin at Amerifreight was very knowledgeable and helpful. Unfortunately, the carrier, Global Auto Transport, LLC, damaged the vehicle while unloadin...[More]
By Allan DeWitt on AmeriFreight Car Shipping on Aug 21 2014 10:07AM
Salesperson handling my shipping order could not answer basic questions about the carrier he assigned to me. I was assigned a carrier with whom it was...[More]
By Steve C on AmeriFreight Car Shipping on Aug 20 2014 9:50PM
I shipped my car from CA to NYC three years ago for only $1150 using a different service. Fast forward to the present, I needed to do the reverse. My ...[More]
By Sokrin on AmeriFreight Car Shipping on Aug 20 2014 3:34PM
I was originally quoted $1,305 for pickup of a mid-size car from a small town in the San Joaquin Valley. I choose the economy saver package and my veh...[More]
By Janelle M. on AmeriFreight Car Shipping on Aug 20 2014 10:04AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Aug 20 2014 11:43AM
Call Lecia 678-621-1768 A+ BBB accredited (Google us: top rated discount car shipping) We apologize for any inconvenience this customer experienced...[More]
I will not use Amerifrieght again!!! They provided me with a quote, "the best available quote" which was largely incorrect for what was real...[More]
By Jazmyn Artis on AmeriFreight Car Shipping on Aug 18 2014 2:09PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Aug 20 2014 4:56PM
It is regrettable that this customer is unhappy with adjustment in price from their initial quote. This customer chose an economy rate, which we only ...[More]
My husband chose Amerifreight after doing his research to ship my car across the country. He decided on Amerifreight because of the low price he was g...[More]
By Colby Egbert on AmeriFreight Car Shipping on Aug 18 2014 11:45AM
Graham provided good service, but it wasn't the best. I was originally quote $1150 and waited for 2 weeks to be told that for the transport there was...[More]
By James on AmeriFreight Car Shipping on Aug 14 2014 11:37AM
My husband and I just moved across the country. Before we left home, we arranged for our car to be shipped with AmerFreight. They quickly found us a...[More]
By Alex on AmeriFreight Car Shipping on Aug 8 2014 6:15PM
I used AmeriFreight after reading the on line reviews. I received a quick email response and a quote of $995.00 to ship my car. This is what I have pa...[More]
By Eric on AmeriFreight Car Shipping on Aug 8 2014 4:54PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Aug 8 2014 10:44PM
It is unfortunate that our customer was not happy with our services. It may have been because the process has not been clearly explained as it should....[More]
AmeriFreight was able to schedule a shipping time amenable to my circumstances. However, driver called to notify of a day delay due to a broken traile...[More]
By Matthew Hicks on AmeriFreight Car Shipping on Aug 2 2014 6:21PM
I am going to tell you my story and let you all decide if you would use this company. As my subject line said, never again for me. I was planning to...[More]
By David on AmeriFreight Car Shipping on Jul 23 2014 5:59PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 24 2014 12:45AM
We are truly sorry that our customer felt he has not been fairly treated. We understand that it was a big difference in price for the final shipment a...[More]
I contacted AmeriFreight six weeks in advance to make arrangements to ship our SUV from central Illinois to Los Angeles, we were moving to L.A. and ne...[More]
By Nancy L. on AmeriFreight Car Shipping on Jul 23 2014 1:53PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 23 2014 4:13PM
We apologize for us not living up to our customers expectations. We are always working as best we can to ensure our customers the lowest possible rate...[More]
I was moving from Nashville to Albuquerque. This is the third time that I have ever transported a vehicle (previously with two other companies). P...[More]
By Michael on AmeriFreight Car Shipping on Jul 23 2014 12:56PM
Amerifreight lures in customers with low rates then waits til the last minute to tell you no one has picked up the order. They say they are "try...[More]
By Chylle on AmeriFreight Car Shipping on Jul 23 2014 1:56AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 24 2014 4:26PM
The auto transport industry is a very complicated and unpredictable. It is essential to have someone representing you to help you ship your vehicle. W...[More]
I selected Amerifreight because it had many good reviews and provided a quote that was lower than other carriers. It was also rated as one of the top...[More]
By J.M. on AmeriFreight Car Shipping on Jul 22 2014 9:03PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 22 2014 10:38PM
From the onset we always make it quite clear that we always quote our base rate which is the economy saver rate. There are however a number of factors...[More]
My experience with this company was somewhat mixed. This was my first PCS with my husband, and we needed to ship my car from California to North Carol...[More]
By Sarah Parker on AmeriFreight Car Shipping on Jul 22 2014 11:58AM
I found that the quality of service really depended on the provider or agent. Graham was not helpful, did not respond to my multiple emails and phone ...[More]
By RP on AmeriFreight Car Shipping on Jul 19 2014 11:51AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 22 2014 10:52AM
Call Graham 678-369-4122 A+ BBB accredited (Google us: top rated discount car shipping)...[More]
I shipped my 2007 Honda Accord from Washington state to Minnesota in June of 2014. It was my first time shipping a car and I did lot of research on B...[More]
By Laura Chen on AmeriFreight Car Shipping on Jul 18 2014 6:51PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 18 2014 8:41PM
We apologize to our customer for not being happy with our service. We admit that we should have done better in communicating and we will ensure that h...[More]
We decided to try this company to ship our Rogue because we heard they were pretty good and they gave a military discount. When we first started talki...[More]
By Nick on AmeriFreight Car Shipping on Jul 16 2014 7:28AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 23 2014 4:23PM
We are very concerned when we receive responses such as these. We will make sure this customer will still get the discount for the military and follow...[More]
Let me begin by saying that my vehicle was delivered both on time and in great shape. That is the ultimate goal of any car shipment process, and in t...[More]
By Phillip on AmeriFreight Car Shipping on Jul 15 2014 9:16PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 16 2014 9:08AM
Call Graham 678-369-4122 A+ BBB accredited (Google us: top rated discount car shipping)...[More]
After reviewing so many positive reviews I decided to work with AmeriFreight. This was my first time shipping a vehicle across the country. I was unde...[More]
By Jeff on AmeriFreight Car Shipping on Jul 15 2014 5:57PM
I had a poor experience with AmeriFreight. I was quoted a significantly lower rate ($695) by AmeriFreight than 9 other moving companies. However it wa...[More]
By Scott on AmeriFreight Car Shipping on Jul 12 2014 10:20AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 12 2014 11:50AM
We apologize for that our customer has been inconvenienced during the shipment of his vehicle. Shipping vehicles is not a simple as sending a package ...[More]
Disclaimer: this review is made in return for discount from carrier. Initial quote was ~$1050 but apparently no truckers willing to deliver at that...[More]
By Kevin Postlewaite on AmeriFreight Car Shipping on Jul 9 2014 7:12PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 9 2014 11:30PM
We apologize for this inconvenience and the increased rate. We always quote our base rate and then bid with carriers to try obtain the lowest rate pos...[More]
I chose AmeriFreight only because they offered me an attractive quote. I think for most people who want to ship their cars, cost would be their first ...[More]
By Di Zhu on AmeriFreight Car Shipping on Jul 9 2014 3:33PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 9 2014 4:35PM
AmeriFreight always tries to bargain for the lowest possible rate with carriers. Our agent may have not explained that well enough. If a carrier gives...[More]
AmeriFreight has not honored our refund after failing to ship our vehicle. It has been over three months and we are still awaiting for our refund. We ...[More]
By Numair on AmeriFreight Car Shipping on Jul 6 2014 11:56PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 7 2014 10:53AM
This customers concerns will be investigated and attended to and resolved within this week. We are not unethical and we do not try to withhold any mon...[More]
I could not get a hold of my driver right after I had booked the service even though on the contract it indicated that I should call right after. They...[More]
By eunice on AmeriFreight Car Shipping on Jul 6 2014 7:05PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 6 2014 10:11PM
It is regrettable that this customer had a bad experience with the carrier. We will try to resolve the antennae issue with them. ...[More]
When I got the quote from Amerifrieght I was not informed that the $250 deposit was part of the total price of shipping the car. It was a fee, not a d...[More]
By J Greene on AmeriFreight Car Shipping on Jul 5 2014 9:37AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 7 2014 8:35AM
Call Brett 678-608-0613 A+ BBB accredited (Google us: top rated discount car shipping)...[More]
Initially I was pleased with the service and the shipping quote of $1200. Then I received a call close to the day I needed to ship the car from a sec...[More]
By Zachary on AmeriFreight Car Shipping on Jul 2 2014 12:15PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 3 2014 5:04AM
Call Brett 678-608-0613 A+ BBB accredited (Google us: top rated discount car shipping)...[More]
I contacted Amerifreight based on online reviews. This was a mistake. I was offered a lowball quote in order to get a commitment to a posting that w...[More]
By Kevin W on AmeriFreight Car Shipping on Jul 1 2014 9:41PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jul 2 2014 3:28PM
Unfortunately, some shipments tend to be more difficult to move than others. AmeriFreight NEVER makes use of dishonest or fraudulent activities. We ar...[More]
I cannot recommend Amerifreight based on my experience. I chose to use the company because I was told by a customer service rep that brokers such as A...[More]
By Lauren Simon on AmeriFreight Car Shipping on Jun 30 2014 2:57AM
Car was picked up on 14th June. The experience during pickup was very good and driver arrived within a day of the agreed on date. My concerns are mor...[More]
By Wban on AmeriFreight Car Shipping on Jun 25 2014 5:09AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jun 25 2014 11:10AM
Call Graham 678-369-4122 A+ BBB accredited (Google us: top rated discount car shipping)...[More]
They were attentive and prompt in answering calls and email up until they took my money. Once I've paid the deposit, they became almost impossible to ...[More]
By Shane on AmeriFreight Car Shipping on Jun 24 2014 6:01PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jun 24 2014 10:35PM
We would like to apologize for the bad experience our customer has had. Unfortunately as we explained with another unhappy customer review we had a ma...[More]
Excruciatingly bad! Ordered my car shipping a full 2 months in advance. They were real attentive, answered emails, picked up phone calls, right up to ...[More]
By Christine Ma on AmeriFreight Car Shipping on Jun 20 2014 12:54PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jun 20 2014 1:57PM
We apologize for the measure of inconvenience our customer has experienced. Unfortunately things sometimes do go wrong and not only in a minor way but...[More]
The main contact person I dealt with seemed to be irritated when I would call with questions or an update in status. Overall, the process was much slo...[More]
By J Gilsoul on AmeriFreight Car Shipping on Jun 19 2014 2:18PM
Contacted AmeriFreight about shipping my newly purchased car from a dealership in New York to the SF Bay Area. Their quote and reviews showed them to...[More]
By Brad on AmeriFreight Car Shipping on Jun 17 2014 5:49PM
The delivery was delayed due to the carrier breaking down. While this is understandable no attempt to contact me was made. This resulted in my wife w...[More]
By Brian on AmeriFreight Car Shipping on Jun 17 2014 11:13AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jun 17 2014 11:42AM
Call Brett 678-608-0613 A+ BBB accredited (Google us: top rated discount car shipping) ...[More]
The service was ok. It took a while for them to find a carrier. You really need to be patient till they find one. May not use it again. ...[More]
By vedasri on AmeriFreight Car Shipping on Jun 17 2014 12:57AM
Had issues with the carrier, but amerifreight has been helpful in resolving. This is the 2nd car i had shipped cross country with them. The first inst...[More]
By Amit S. on AmeriFreight Car Shipping on Jun 16 2014 7:53PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jun 17 2014 3:39AM
Call Brett 678-608-0613 A+ BBB accredited (Google us: top rated discount car shipping)...[More]
The driver was very knowledgeable and gave me his personal cell phone. Pickup was uneventful. Coordinating the delivery was kind of a mess. They like ...[More]
By Amber on AmeriFreight Car Shipping on Jun 16 2014 5:56PM
There are 2 main aspects that are important for car shipping - price and customer service. Amerifreight was disappointing for both. Price: Amerifr...[More]
By Kristin P on AmeriFreight Car Shipping on Jun 15 2014 7:38PM
Even though it is a busy time of year, I felt that follow-up was sub-par. I had to call repeatedly and had difficulty reaching Graham. I understood th...[More]
By Yvette Torres on AmeriFreight Car Shipping on Jun 15 2014 12:28PM
I had a relatively bad experience with Amerifreight. Most of the problems may be related to the contact handling my quotes, and not the whole company....[More]
By Jeremy on AmeriFreight Car Shipping on Jun 15 2014 12:13PM
The car was picked up 5 days later than the last part of the range I was given and it ended up costing $500 more than I was quoted. I found the compan...[More]
By Ashley on AmeriFreight Car Shipping on Jun 13 2014 2:55PM
I decided to use AmeriFreight because they had a good rating with the BBB. I had to move across county in a very short amount of time and out of the t...[More]
By Freyja on AmeriFreight Car Shipping on Jun 13 2014 2:26PM
This is my first time shipping a car anywhere. I understand that transporting a car from NY to CA is a big distance. But do not make promises that can...[More]
By Anne Diaz on AmeriFreight Car Shipping on Jun 3 2014 3:31PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jun 4 2014 8:11AM
Call David 678-608-0624 A+ BBB accredited (Google us: top rated discount car shipping)...[More]
I thought my price was rather high and making it available for 1.5 weeks was supposed to help that but didn't really. Jorge made it clear about my bel...[More]
By Will on AmeriFreight Car Shipping on May 31 2014 11:57AM
This was the 1st time shipping my car cross country from NY to CA and it was overwhelming with all the different companies out there calling with diff...[More]
By TORY on AmeriFreight Car Shipping on May 27 2014 3:55AM
I reached out to Amerifreight to assist me in moving my SUV from Cincinnati, Ohio to San Francisco, California. I was given a quote of $1,600 and an ...[More]
By Shawn Curran on AmeriFreight Car Shipping on May 25 2014 11:13AM
I felt there was a lot more information that could have been communicated to me upfront especially since I made it known I had never used this type of...[More]
By Trudy on AmeriFreight Car Shipping on May 20 2014 3:49PM
Response from AmeriFreight Car Shipping
Marius Lehmann on May 21 2014 5:04AM
Call Jessica 678-608-0557 A+ BBB accredited (Google us: top rated discount car shipping)...[More]
I am annoyed to even have to write this review. Basically, I am active duty military, on my way out to a one year deployment and I was in need of car ...[More]
By Juanita on AmeriFreight Car Shipping on May 5 2014 8:48PM
Please do not use this company. It was imperative that I received my car by 4/26 as I was moving states and it was thus written into my contract. If ...[More]
By Tessa on AmeriFreight Car Shipping on Apr 28 2014 8:27PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Apr 29 2014 5:10PM
We apologize for the inconvenience our customer has suffered as it is our goal to make every shipment worry free. We are proud of the fact that we are...[More]
So I'll start off by saying that my vehicle was delivered on time and in good order. The trucking company, JK Auto Transport, did a good job with com...[More]
By NH on AmeriFreight Car Shipping on Apr 25 2014 1:35AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Apr 25 2014 6:35AM
The experience our customer had with AmeriFreight is unacceptable. We have admittedly fallen short of our goal of providing superior customer service....[More]
I called AmeriFreight and spoke with Jessica who gave me a great quote. I agreed to the price and signed up. She said that two or three days before...[More]
By Kim on AmeriFreight Car Shipping on Apr 20 2014 4:11PM
7-10 days turned into 14, I kept in touch with the carrier instead of the booker because she wasn't very helpful, it was easier to just call the carri...[More]
By LLD on AmeriFreight Car Shipping on Apr 20 2014 12:51PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Apr 21 2014 9:48AM
Our agents are very specific that shipping dates are only estimates based in previous experience with transporters. There may be a number of reasons w...[More]
I needed to have a vehicle transported for my elderly in-laws, who were returning from Arizona to Montana. AmeriFreight was a highly rated broker by ...[More]
By Scott S on AmeriFreight Car Shipping on Apr 18 2014 8:30AM
I have never had a vehicle shipped before & didn't have much of an idea of what to expect. I informed the amerifreight representative of this. I b...[More]
By Walt S. on AmeriFreight Car Shipping on Apr 16 2014 8:37AM
I PURCHASED A 2007 BMW 7 SERIES FROM A FAMILY MEMBER IN PORTLAND OREGON AND WANTED IT SHIPPED TO GRAND RAPIDS MICHIGAN. I LOOKED ONLINE FOR A REPUTABL...[More]
By Hugo Carmona on AmeriFreight Car Shipping on Apr 15 2014 9:22PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Apr 15 2014 11:17PM
AmeriFreight is always concerned about any bad experience a customer may have when shipping a vehicle. Unfortunately there is very little we can do re...[More]
I am dissatisfied because the original quote for shipment of our vehicle was $995. We then ended up paying $1,200 (+$250) for actual shipment. When as...[More]
By David on AmeriFreight Car Shipping on Apr 14 2014 4:09PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Apr 14 2014 7:24PM
It is always disappointing for us to hear when a customer has been less than satisfied with our service. It is our policy to explain the auto transpor...[More]
Was quoted a price to get the hook in me - then charged me more to actually get a carrier. Car was picked up later than requested and later than agr...[More]
By steve on AmeriFreight Car Shipping on Mar 25 2014 3:54PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Mar 25 2014 9:29PM
It is regrettable that we were unable to provide our customer with the service as expected. We always try to be very transparent on how the auto trans...[More]
I got my car shipped from Florida to Washington state. I was matched with a carrier (Motion Auto Carriers) for a total cost of $1550. The driver from ...[More]
By Mario Consuegra on AmeriFreight Car Shipping on Mar 8 2014 11:02PM
The vehicle showed up in good shape, so that is most important. The workers were helpful and friendly, but there was a large communication breakdown b...[More]
By Christopher Dunn on AmeriFreight Car Shipping on Feb 26 2014 12:43PM
Amerifreight was good at explaining things and allaying my concerns in the begining which is why I selected them over direct carriers or other brokers...[More]
By Peter on AmeriFreight Car Shipping on Feb 26 2014 11:06AM
This was the first time we used a transport company and used Amerifreight based on reviews. The quote was for $795.00 but after we made the arrangemen...[More]
By Melissa B on AmeriFreight Car Shipping on Feb 17 2014 10:30AM
HIRED AMERIFREIGHT AS A BROKER: THEY HIRED W.E.TRUCKING OUT OF ARIZONA.WADE THE DRIVER & OWNER PICKED UP MY CLASSIC CADIE AT A STORAGE UNIT IN COE...[More]
By jonn on AmeriFreight Car Shipping on Feb 6 2014 12:52PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Feb 6 2014 5:31PM
AmeriFreight has gone to great lengths to support or assist this customer during the shipment of the vehicle. Unfortunately one is limited by the opti...[More]
Called them over a month before my move and set up for them to move my trucks. Hadn't heard from them and was coming up on about a week before my move...[More]
By Casey on AmeriFreight Car Shipping on Jan 21 2014 3:08AM
Initial quote was $995 and estimated timeframe was 5-7 days for pickup. I agreed to conditions on 12/27 and a driver was able to be found on 1/9 and ...[More]
By Trevor Giron on AmeriFreight Car Shipping on Jan 20 2014 9:49PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Jan 22 2014 11:24AM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Graham 678-369-4122 ...[More]
The vehicle was picked up on time, however it was damaged upon loading. When the vehicle was delivered, I was given the insurance information of the c...[More]
By Dean LaVergne on AmeriFreight Car Shipping on Jan 20 2014 10:02AM
I hired this broker to find a carrier but it was posted at $350 to the carrier which would not even get a bicycle transported let alone a truck. I ha...[More]
By Carol on AmeriFreight Car Shipping on Jan 6 2014 8:41AM
Was quoted an original transport price of $710 but the only bid received by a truck driver to transport my tiny Yaris was over $1000. I would have lik...[More]
By Wayne Brice on AmeriFreight Car Shipping on Dec 29 2013 12:13PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Dec 30 2013 10:04AM
We do apologize to our customer for not being able to ship his vehicle at the original quoted price. It is, however, important that we elaborate more ...[More]
I felt like I always needed to call amerifreight. They didn't communicate very well. The driver was worse. He never ever called me and every time ...[More]
By Alex campbell on AmeriFreight Car Shipping on Dec 26 2013 8:50PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Dec 30 2013 10:10AM
We sincerely apologize to this customer for the difficulties caused by the carrier. We also apologize for any lack of communication on our part. At Am...[More]
Paid the deposit and confirmed the order on the 2nd, and heard back fairly quickly. Pickup date was set for the 7th and heard from AmeriFreight on the...[More]
By Rory on AmeriFreight Car Shipping on Dec 19 2013 7:32PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Dec 23 2013 8:56AM
We apologize to our customer for falling below his expectations. We pride ourselves on having excellent communication between our customer service age...[More]
After waiting and waiting for them to try to find trucking company to ship my car from Virginia to California, I finally gave up and found another com...[More]
By Nick on AmeriFreight Car Shipping on Dec 19 2013 2:08AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Dec 23 2013 8:45AM
It is unfortunate that we were unable to have better success in finding a carrier for this customer's vehicle. We did, however, ensure that his refund...[More]
AmeriFreight is a broker not an actual shipper. They found a carrier willing to pickup my vehicle on the exact date i wanted without having to give a ...[More]
By Kevin on AmeriFreight Car Shipping on Dec 12 2013 10:09AM
Response from AmeriFreight Car Shipping
Marius Lehmann on Dec 13 2013 4:54PM
It is regrettable that this customer encountered several problems with the carrier chosen to transport his vehicle. We always try our hardest to pair...[More]
Getting a quotation was a very cumbersome process. Didn't get a quotation back within 24hrs. Contacting AmeriFreight was a difficult process as well. ...[More]
By pv on AmeriFreight Car Shipping on Dec 11 2013 7:50PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Dec 13 2013 5:05PM
Our apologies for not sending a quote to this customer within our normal 24 hour wait period. We strive to be the best in customer service, and our go...[More]
jessica was really nice, she did find us a carrier and i didnt know that we were talking to a third party and not the actual trucking company. i would...[More]
By steven on AmeriFreight Car Shipping on Dec 11 2013 2:43PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Dec 11 2013 2:57PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Jessica 678-608-0557...[More]
Started as responsive and friendly. When it became clear they couldn't meet anywhere close to their estimate I cancelled and requested refund of my de...[More]
By RJ on AmeriFreight Car Shipping on Dec 6 2013 12:28PM
My review probably would not see a day light and if I can say smth that would be Take your money and go somewhere else. My carrier was great, on time,...[More]
By Jane Z on AmeriFreight Car Shipping on Dec 3 2013 3:36PM
We needed to move our truck from Whidbey Island, WA to San Diego, CA. I chose Amerifreight because they had excellent reviews. The quote given was rea...[More]
By Michelle on AmeriFreight Car Shipping on Nov 29 2013 8:27PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Dec 2 2013 8:09AM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Jessica 678-608-0557...[More]
The pickup truck was in bad condition. I wasn't sure the pickup truck would make it to destination. The driver indicated that the truck would be chang...[More]
By Adrian on AmeriFreight Car Shipping on Nov 27 2013 3:28AM
Contact shipper directly. I paid Amerifreight $300 to find me someone to ship my car. And they took two week to find them. ...[More]
By Jeff Klena on AmeriFreight Car Shipping on Nov 5 2013 3:07PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Nov 7 2013 9:17AM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Rachael 678-608-0566 [ view ]...[More]
When I originally called to get a quote, Rachael was very helpful, she explained to me everything that was going to happen. She quoted me $965 with a...[More]
By Philip on AmeriFreight Car Shipping on Oct 30 2013 7:29PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 30 2013 7:58PM
No matter how hard we try, we will never be able to do business for free. Anyone receiving quotes from companies to ship vehicles will be asked to pay...[More]
I must prelude this review with a bit of clarification. First off, it is understood that AmeriFreight is a company which puts users in touch with ship...[More]
By David on AmeriFreight Car Shipping on Oct 30 2013 6:09PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 30 2013 7:50PM
AmeriFreight goes out of its way to ensure customers’ shipments go worry free. Unfortunately, shipping a vehicle is not as simple as sending a p...[More]
Rachel was the one who took my business after that day had to contact Bob and several others and Supervisor because Rachel would not call me back. W...[More]
By judy clark on AmeriFreight Car Shipping on Oct 29 2013 1:55PM
I ultimately dealt with two carriers and the first one couldn't give a good time of pickup and ultimately had too much cargo and canceled picking up m...[More]
By Ray on AmeriFreight Car Shipping on Oct 17 2013 1:08AM
I was not communicated on time that I needed to pay the carrier the rest of the money I owed in cash once my car arrived. Once it got here I could not...[More]
By Will Chan on AmeriFreight Car Shipping on Oct 15 2013 1:24PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 15 2013 2:56PM
We apologize for any inconvenience a customer may experience during his or her car shipping process with AmeriFreight. We are always very clear with a...[More]
I've never shipped a car before so it was a learning experience for me. I felt the communication was not adequate. I had to elicit more information ...[More]
By Grace R on AmeriFreight Car Shipping on Oct 14 2013 12:24PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 14 2013 12:53PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Graham 678-369-4122 ...[More]
The day that my car was to be picked up they called and said they found someone to pick it up but it would be an additional 300$. I wanted to be there...[More]
By Ashley on AmeriFreight Car Shipping on Oct 13 2013 6:15PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 13 2013 9:42PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Bob 714-408-4422...[More]
I received the vehicle on time. Customer service was friendly enough, but there was a lack of communication that was disappointing. At least one of my...[More]
By Andrew on AmeriFreight Car Shipping on Oct 9 2013 12:29PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 9 2013 2:27PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Bob 714 408-4422...[More]
Price and service by Amerifreight were good. MAS carrier was late with pickup and late with arrival with bad communication. Stole license plate fram...[More]
By Michael Nordstrom on AmeriFreight Car Shipping on Oct 4 2013 9:13PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 7 2013 10:13AM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Graham 678-369-4122...[More]
I shipped my car from California to New Jersey. The person who set up the transport was great. The company he contracted out to was not so great. They...[More]
By Jenna on AmeriFreight Car Shipping on Oct 3 2013 8:29PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 4 2013 1:41PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Jorge, 678-608-0525...[More]
delivered late and tricked me in to thinking I got a discount only to find out now that they will charge me unless I leave review here. It's deplorabl...[More]
By Nash2Aus on AmeriFreight Car Shipping on Oct 3 2013 4:38PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 3 2013 5:16PM
Contrary to many companies we do not try to hide the fact that we use incentives for customers to leave reviews. It takes valuable time from anyone to...[More]
I was quoted an attractive low rate of $450 and was assured that we wouldn't have any problems finding a carrier for the route within 5-7 days of the ...[More]
By Jacob on AmeriFreight Car Shipping on Oct 2 2013 10:31PM
Response from AmeriFreight Car Shipping
Marius Lehmann on Oct 3 2013 3:24PM
AmeriFreight prides itself on being honest and transparent. We apologize for this misunderstanding with our customer. Should any of our staff be disho...[More]
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