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Jerry Submitted this review about Montway Auto Transport
Review made Live: 6/20/2014 4:45:00 PM
I requested and paid for a pick-up with Montway Transport on 7 May 2014 the car was never pick because Montway could not arrange for pick-up and delivery, however they took my money and gave me every excuse until I cancelled the order on 19 May 2014. I requested for a refunded of my money which I paid on 7 May 2014 and was given the run around and said I had to go through U-Ship to get the money I paid them. I never spoke with anyone within U-Ship about a shipment however now I must wait for U-Ship to release my funds. To all do not believe the advertisement of a three day pick-up and a seven day delivery for the reason that I can tell you from my experiment it’s not true and you will be given the run-around and please do not pay upfront because they will try to refund you only 90% of your hard earn funds back.
Shipment Details
Origin State:
Rhode Island
Pickup:
Never
Destination State:
Alabama
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
113730
Quote or Order Cost:
$1098

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 5/24/2018 7:55:00 PM
Dear Jerry, We apologize for the inconvenience. Our dates are estimated and not guaranteed. It does look like you booked through a third-party website. We kindly ask that you contact them to get a status on any refund as Montway did not receive any payment from you. Sincerely, Montway Inc