Review Report Review
0 TO GO is the BEST by far

Tina Fistler Submitted this review about 0 To Go Transpo
Review made Live: 11/27/2011 5:22:00 AM
Stephen,

Thanks for your prompt reply and for the opportunity to present feedback.

After purchasing my vehicle on Ebay, I Googled “auto transport” and began to look at several different choices. This is where my comments on 0 TO GO TRANSPO begin:

Financials - 5 Star Rating - 0 TO GO DIDN'T CHARGE ME A DIME UNTIL THEY HAD A DRIVER IN HAND READY FOR DISPATCH WITH EXACT PRICING, DATES, AND TRAILER TYPE.
These guys really go the extra mile for you. They posted my vehicle , started hunting down a trucker, and hand picked the one that fit me best.
Paying nothing until all details are locked in takes all the worry out of the whole deal.
0 TO GO is the ONLY way TO GO.

Webpage - 5 Star Rating - Your page was straight forward and simple to use. I was able to read customer comments (which is important to most consumers) and I was able to request an online quote. (not a feature offered by everyone)

Quote - 5 Star Rating - Kudos to whoever is involved in developing your pricing structure. Very competitive. With three children in university at the same time, and an ex-wife with a good attorney, I have to be financially prudent. This was the largest single factor for my decision, followed closely by your customer feedback.

Customer Service / Contracting & Payment - 5 Star Rating - Once I had determined to accept your offer, I decided to do it by phone. The process was quick, courteous, and professional. This was done on 10/11.

Tracking # and GPS - 5 Star rating - Shortly after contracting and paying I received my tracking #. What a great use of leading edge technology. Very powerfull tool. (I am sure that this has helped cut down on the number of “nuisance” calls that you receive)


Customer Service / Delivery - 5 Star Rating - Within 5 hours of being contacted by phone my vehicle was picked up in front of my house. I was notified not only that the delivery would be made, but also when the driver got close to the house. Very courteous and professional.

Customer Service / Post Delivery - 5 Star Rating - Stephen has followed up with e-mails and a phone call to make sure that everything went as smooth as possible.

In summary, I am very pleased with my overall experience with 0 TO GO TRANSPO and will use you again.

Thanks for your time and attention.

Tina Fistler
Shipment Details
Origin State:
Florida
Pickup:
Early
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11930
Quote or Order Cost:
$700