Why We Ask|
Being Paid To Submit This Review?
We ask because several companies incentivize and compensate customers to post reviews on our site. This
practice makes some visitors question the motivation and sincerity of the reviewer. We record which reviews
were paid to submit reviews so we can monitor and possibly show reports to visitors on this practice.
Please be honest with your answer.
Are you a customer?
We ask because only customers can post reviews on Transport Reviews. Sometimes there is confusion on what we consider a
customer. Our definition of a customer is "anyone who goes beyond a reasonable quote and sales process". So if the company
provides any type of service you may be considered a customer.
Currently, brokers and carriers are NOT considered customers of each other. Carriers and brokers may not review each other.