Company Response Review Report Review
Very satisfied

Mahya W Submitted this review about Yellowfin Logistics LLC
Review made Live: 7/23/2020 3:58:00 PM
I worked with Jenna to get my car shipped from AL to PA and I was really nervous going in because I wasn't familiar with the process. I dealt with my worrying so well and assured me she would find a carrier to transport my car and she did. The pickup was painless, the driver called the day of and gave a time window for pickup. The delivery was just as easy. He called the night before to tell me he'd be making the delivery in the morning, he called again and gave me an update on his ETA, then called me to tell me he had arrived. My car was in perfect condition and I couldn't imagine the process going any smoother. Jenna is so patient and nice, the price was competitive (I did do some shopping around before choosing them). I would highly recommend Yellowfin to anyone.
Shipment Details
Origin State:
Alabama
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
172284-UL
Quote or Order Cost:
$575

Company Response
Chris Ovuka from Yellowfin Logistics LLC Submitted this response.
Response Date: 7/25/2020 1:30:00 PM
Thank you for highlighting an important differentiating characteristic of this industry - it’s an intricate dance between Brokers and Carriers. Tho’ the pandemic has reduced the number of operational Carriers by over two-thirds, it’s the brokers who have been able to keep the party going through the trusty three-step: blood, sweat and tears! Our strength lies squarely in our dedication to our clients and we’re very proud of the fact that Jenna dedicated herself to finding your Carrier in the midst of our nation’s COVID challenges! We will certainly pass on your high praise to our trusty Carrier partner, J. Pruskowski, as well. Wishing you and your Ford many happy miles ahead!