Review Report Review
Transport of car

Dorothy Submitted this review about ABA Logistics LLC
Review made Live: 5/9/2024 5:44:00 PM
I did not pick this company, this company was picked through a broker. The broker which is also awful is Roadrunner. The gave a price it was agreed upon and signed. 72 hours prior to pickup Roadrunner stated driver wanted more money. $380 more. This time period leaves the customer limited opportunity for options. Car was picked up, and delivery date was promised on 4/24/2024. Waited all day, ABA notified customer after 5 pm the same delivery date that vehicle would not be delivered until next day 4/25/2024 between 8 am and 12 pm. The company waited the entire day, like MY TIME was not valuable or worth money. There contract states that if you are late or not ready they have all these fees because their time is valuable but not the customers time. This is greed and selfishness, how can you expect customers to be loyal when your loyalty goes one way. Even the employee delivering the message of your vehicle not be when expected, was arrogant, ignorant and could care less because only the company matters. I will only do business with companies that also care about the customers who will keep them in business. BEWARE of this COMPANY.
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