Company Response Review Report Review
Lexus hs250h

Grant Submitted this review about Ship a Car Direct
Review made Live: 10/27/2015 9:07:00 AM
Charged extra 50 dollars. Had to get that refunded. Didn't like that I had to make two payments - one to ship a car Diego and another to the dispatcher. Dispatcher did not take credit card, but did take paypal.

When I called to get 50 dollars refunded, shop a car told me I had to wait until after cat was delivered to process refund. That didn't make sense to me.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
464986-BO
Quote or Order Cost:
$750

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/29/2015 9:03:00 PM
Thank you for your feedback, Grant. Sorry for the misunderstanding about pricing and payments.