Company Response Review Report Review
First time experience

mary Submitted this review about AutoStar Transport Express
Review made Live: 6/28/2015 12:34:00 PM
This was the first time I have ever used a transport. I was scared. I was flying into FL Tuesday evening and flying back out on that Friday. Needed to get it done in that time period. Contract said within 10 days. First 2 offers i received the timing was wrong, The 3rd offer was perfect. Mike who hauled it stayed in contact with me. Let me know when he was picking it up and called when he was close and when he arrived. Loaded it and let me know when it would be delivered, Called 30 minutes before he was at my home and when he was in the neighborhood. I can't believe I was so stressed and it ended up being so stress free. Thank you so much Yasmin!!! If I ever need to do this again i know exactly who to call and be worry free!!! This was picked up in Bradenton, Fl and delivered to Indianapolis, In
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Indiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
695412-CZ
Quote or Order Cost:
$745

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/29/2015 4:57:00 PM
From Yasmin 888-802-8250 Ext 2233: Hi Mary and thank you for the kind review. I am so glad everything went smoothly with shipping your vehicle, and that we were able to have your vehicle transported on time for you and in taking the best of care of your car. If you or anyone you know may ever need assistance in car transport, please feel free to reach me at my extension or by email. Best regards, yasmin.sairally@autostartransport.com 888-802-8250 ext 2233