Company Response Review Report Review
Nice people, but late delivery

Luis Santiago Submitted this review about Auto Shipping Group LLC
Review made Live: 1/15/2015 11:54:00 AM
My car was picked up on-time, but couldn't be delivered on-time because the trailer they had broke down. This inconvenienced me immensely because I needed my car to get around. Not only did their trailer break down, but I was told that they could not service the vehicle on Friday, Saturday, or Sunday. My car was scheduled for approximately that Friday, so it was already going to be late, which I was fine with, but knowing that I wouldn't have my car until most probably the following Thursday/Friday was disheartening.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1013994
Quote or Order Cost:
$1325

Car Condition
  • Vehicle was damaged
Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 1/15/2015 8:46:00 PM
TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige