Company Response Review Report Review
Felicia Bond-Williams @ 602-428-6872

Fred Giel Submitted this review about Auto Shipping Group LLC
Review made Live: 11/10/2014 8:12:00 PM
Pick-up was late but well within the range that I specified. Reason for the lateness was brought to my attention and I was kept up-to-date. Thanks to the broker, I built flexibility into my scheduling. Driver was knowlegible and friendly. I had total confidence that he would deliver the car to the destination without incident. During the time of delivery (approximately 28 hours start to finish), I was kept advised by the driver, his company and the broker. This was my first experience, and I was very satisfied with the outcome. Would certainly recommend this broker and her organization.
Shipment Details
Origin State:
Connecticut
Pickup:
Late
Destination State:
Indiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Order# 1012822
Quote or Order Cost:
$780

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 11/11/2014 9:55:00 AM
FELICIA @ (602) 428-6872, felicia@autoshippinggroup.com Hello Fred...1st of all THANK YOU for your 5 Star Review and business! Feedback from our customer's is important and is one reason ASG has maintained an industry leader. Because of ASG's tenure in the transporting industry we've been able to establish a network of drivers with high levels of insurance and safety rating's. Protecting your assets is a top priority! I am thrilled to hear that you had a great experience and the process was smooth and painless :-) Thanks for taking time out to provide a performance review. Sincerely, Felicia