Review Report Review
Shipping Review

Alysia Submitted this review about Ship a Car Direct
Review made Live: 10/13/2014 3:07:00 PM
I had a truly positive experience with Ship-A-Car Direct from start to finish! I dealt with Matt, specifically, who was very helpful, knowledgeable, and friendly. He was readily available to answer questions and if he was unable to answer, called back quickly. I was provided with a reasonable quote, in fact, lower than competitors' I researched. I was also provided with videos via email to explain the shipping process and answered many questions as well. I have shipped my car across state lines 3 times now, two of which were cross-country, and I must say that this was the best one yet. It is very stressful to ship your vehicle- to put it in someone's hands whom you don't know, allow them to drive away with it, and just hope that it shows up without any damage. I am usually faced with a great deal of anxiety over it, but while using Ship-A-Car Direct and their 100% damage coverage with no questions asked policy, I felt completely at ease. The transport company I was given, Ace Auto Trans, Inc. was tremendous as well. They contacted my frequently throughout the shipping process to let me know what was going on and where the driver was. I was constantly kept in the loop, which set me at ease as well. If I have to ship my car again, I would call Ship-A-Car Direct without hesitation!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
352549-KX
Quote or Order Cost:
$1000

Car Condition
  • Vehicle was dirty