Company Response Review Report Review
Hunter Thain

Asad B Submitted this review about AutoStar Transport Express
Review made Live: 3/17/2014 6:00:00 PM
I needed to ship my mom's car from Orange County to Dallas, Texas. Hunter quoted me a great price and realistic time frame. He was patient with my questions on the phone and answered everything professionally. Everything was set and confirmed, I paid my deposit. The driver called me a few times we had worked everything out. Instead of the driver coming to my house he would come and pick up the car at my work since I wouldn't be home. The only problem with that was that he was supposed to come at noon. He ended up coming at 3 PM. It was a few hours late but wasn't a big problem since I was at work. He wasn't holding me up or anything but he did text me a few times that he was running behind. They picked up the car on Wednesday, my mom got the car at her door (figure of speech) at 10 AM on Friday. Essentially one day. Very professional and very quick. I have referred them to others and will continue to do so. If I ever need to ship a car I will contact Hunter first before I contact anyone else.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
516623-QR
Quote or Order Cost:
$550

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 3/18/2014 4:26:00 PM
Hi Asad, Thanks for your great review. We always appreciate to hear back from our customers about the quality of service we were able to provide them. If you ever need any assistance in the future, please do not hesitate to call as it was a pleasure to work with you. 888-802-8250 Ext. 2246 or Email at hunter.thain@autostartransport.com