That's the difference between the service I afford my customers and the lack luster performance of other companies who string people along. Thanks for the review but I must admit most customers don't realize they write their own review ahead of time by what they are willing spend. Honestly some people doom themselves and having a sleazy broker on the other end just seals their fate. Remember you are in a bidding war with every one else shipping cars for the same spot. Carriers are just like home sellers with multiple offers......Fletcher