Company Response Review Report Review
Auto Transport

Maureen Brown Submitted this review about Ship a Car Direct
Review made Live: 12/6/2012 2:37:00 PM
Pickup time was 1:30 AM rather than late afternoon. Noisy transport truck was driven into quiet residential neighborhood in the middle of the night. Delivery was supposed to be Sunday, Dec. 1. Driver called to say he was in Miami and had to go to court the next day and couldn't deliver car. Did now know where Venice, Fl, was. Promised car on Tuesday, Dec. 3. Car not delivered on Dec. 3. Was finally delivered on Dec. 4. Think the price was too high for the service received.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Miller
Quote or Order Cost:
$925

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/10/2012 9:22:00 PM
Thanks for your feedback, Maureen. I'm sorry the carrier was off on their timing estimates, we are following up with them. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com