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Poster:

M Strain

Date:

8/14/2012 8:19:00 PM

Reviewed:

AutoStar Transport & Logistics

Subject:

AutoStar Transport August 2012

Review:

After have less than satisfactory results from another company, Brian was able to arrange for shipment of our car promptly. We had a very tight pick up and delivery schedule and Brian was able to explain our situation to the carrier so that the transport went off without a hitch. I would definitely use AutoStar again and would recommend them without hesitation.

Review Options

Response:

Posted by a representative of AutoStar Transport & Logistics on 8/15/2012 12:37:00 PM

M. Strain, thank you for allowing me opportunity to turn around your initial negative experience with the vehicle transport industry. I contacted you on 27 July as I noticed your vehicle was listed by another transport broker at a price that I was certain would not be enough to secure a carrier. You contacted me on 2 August as your previous broker had not been able to find a carrier for your vehicle. Within hours I had a carrier assigned for pick up the following day. I would recommend everyone to do careful background checks on all transport brokers they hear from. This particular carrier had a customer review on this website that complained they got a low quote...but also no carrier to transport their vehicle at that low quoted price! Contact AutoStar Transport and Logisitcs for a quote that will actually get a vehicle moved, and not just look attractive sitting in your email inbox. Call me or email Brian Douglas, 888 802 8250 x2245 or by email at brian.douglas@autostartransport.com

M Strain gave AutoStar Transport & Logistics a rating of:

Review details
Quote or Order ID:	332150-MV
Quote or Order Cost:	$800

Origin:	California
Pickup:	On Time
Destination:	Texas
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	brian douglas

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