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Poster:Gail Ambeau
Date:8/6/2012 1:50:00 PM
Reviewed:Motor Movers Auto Transport
Subject: Beware!!!
Review:My initial contact with Motor movers was good. I received what I thought was a good quote. We provided our credit card info for deposit an asked for a pick up on Aug 4th and was also given a possible date of Aug. 3rd. On Aug 3rd the day before our requested pick up date I received an Email from Alice Perry stating
"Hello Gail,
I should have carrier information later on today. I will give you a call.
Alice" This is directly quoted from her email to me.
Well we never received another email or call on the 3rd. On Aug. 4th we began calling Motors Movers. I spoke with Alice around 8:30am. She asked if I would "give it another hour" for her to get the carrier info together. I waited and did not get a call back. I made several phone calls the rest of the day of which I left several messages for someone to contact me. As of Monday Aug 6th 8am pacific, I still have not heard another word form Motor Movers.I even left additional numbers where I could be reached Luckily they did not get a hold of my money. I would be very suspect of any company that does not resopnd to their customers especially if they have been given your credit card info.

Review Options

Response:Posted by a representative of Motor Movers Auto Transport on 8/6/2012 12:32:00 PM
Gail, In response to your review- A carrier was found for you 2 days after you placed the order, however for two reasons you declined that carrier. 1. Your son could not receive the truck,, and 2. Funds for the deposit and for the driver were not going to be available until after the 4th or after the 11th. - In response to your comment "luckily they didn't get a hold of my money", actually as a courtesy to you and your finances, an authorization that is usually taken when you place an order was delayed until you were able to cover the funds. I am sorry that as I went out of my way to show you professional and human kindness, you did not respond in the like. Best of everything to you- Alice
Gail Ambeau gave Motor Movers Auto Transport a rating of:


Review details 
Quote or Order ID:707281
Quote or Order Cost:$402

Origin:Mississippi
Pickup:Never
Destination:Texas
Delivery:Never

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Primary Contact:Alice Perry


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