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Poster:Jordan
Date:7/30/2010 9:41:00 AM
Reviewed:Magic Carpet Auto Transport
Subject: Michelle
Review:The vehicle arrived earlier than quoted. The company provided good service. However, I am disappointed in the "rebate" program. Essentially the customer is charged $50 more than the shipping quote provided, this is not a rebate. These funds are held hostage until a review is posted. A lot of effort goes into reminding the customer that anything less than 5-star review is of no use to the company. The time wasted hearing the several reminders from the company about a five star review and going through the process to submit the review was an inconvenience. Unfortunately it is the only way to get the $50 back. The option to review should be voluntary ...this clearly is not the case.

Review Options

Response:Posted by a representative of Magic Carpet Auto Transport on 8/2/2010 1:55:00 PM
Jordan, Thanks for using our services to get your vehicle transported. I am glad things went so smoothly for you as well. Michelle 360-834-2900 ext 214
Jordan gave Magic Carpet Auto Transport a rating of:


Review details 
Quote or Order ID:1322082
Quote or Order Cost:$929

Origin:Nevada
Pickup:On Time
Destination:Florida
Delivery:On Time
Total Time from pickup
to delivery of vehicle:		6 day(s)

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
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