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Poster:

Lawrence Newman

Date:

11/20/2009 8:21:00 AM

Reviewed:

National Auto Shipping

Subject:

Underpromised and Overdelivered!

Review:

My daughter's car got totaled in Florida (where she attends College) about two weeks ago. So when I finally got her another car, shipping it quickly and easily was my next goal.

I have shipped many cars in the past. Moving anything interstate has it's issues. I called a few brokers and direct shippers before deciding to use National. They were right in the middle on price but moreso they gave me "door to door" quote with speed (3 to 7 days). Some "bigger" companies wanted a week's notice and a two week window for delivery. Some wanted over $1,000 to give me that level of service.

From the moment I gave them my business, they went into action, and had their driver, Igor, call me.
He did his best to meet with me locally for the pick up. He also made sure that my daughter was able to pick up the car at an easy location, as he could not deliver to her campus. This attitude of service permeates the company. It is a Level headed, practical, we will do our best mentality. They picked up in NY on Tuesday (6:30PM) and delivered in FL on Thursday (1:30PM). Impressive!

Review Options

Lawrence Newman gave National Auto Shipping a rating of:

Review details
Quote or Order ID:	Manny
Quote or Order Cost:	$742

Origin:	New York
Pickup:	On Time
Destination:	Florida
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	2 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Manny
Secondary Contact:	Igor

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