Late delivery- No communication - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 87,013 Reviews on 2,468 Auto Transport Companies.
Recently Ship A Vehicle? Add the 87,014th Review now!

Company Login

Super Supporter

Click Here For Instant Online Quote
A+ Customer Service 800-600-3750

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 845 Active Visitors.

Find Companies | Newest Reviews | Information For Transporters

Support Transport Reviews | Link To Us | Email This Page

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Auto Transporter.com Free quotes from auto transporters that customers would use again!	A to Z Auto Shipping Let us handle all your auto transport needs. Fast, efficient and safe.	Cascade Veh. Shipping Call 800-809-0389 Live reps standing by Instant quotes.	Anonymous & Instant Get Instant prices from Transport Reviews companies with NO sales calls.
Ads By Transport Reviews

Poster:

Willie Voss

This reviewer reports they were or plan to be compensated for posting this review.

Date:

10/19/2009 4:25:00 PM

Reviewed:

Creative Rides Auto Transport

Subject:

Late delivery- No communication

Review:

I was told my car would deliver in 3-5 days. My car took over 2 weeks to deliver. There was little to no contact from the driver to me or to Creative. I left daily message for the driver in his voice mail and he would not contact me. My daughter's in the meantime was without her car and had to bum a ride to campus each day. I felt so helpless and had no choice but to report this as an incident of possible theft to the local authorities. I felt as if my car was at a chop shop. I couldn't get an answer from Creatives ( even though Jim was sensitive to my issue) and no answers from the carrier they used.

I did have a good ending in that finally the car showed up with 30 minutes of notice when was near the campus. The driver was very rude to my kids and after all the drama and issues this was the last straw.

Creative you should be more selected in who you pick as a provider of service and I don't usually fill out surveys. I thoughts this was necessary to make sure this don't happen to other customers.

I suggest you build in the contract a refund if service is not rendered in an allotted agreed upon time.

Review Options

Response:

Posted by a representative of Creative Rides Auto Transport on 3/31/2010 4:23:00 PM

We are very sorry for the delay. We assign Ed cannon Transport to transport this car. The driver got sick and end up in the hospital for 6 days. As soon as the driver came out of the hospital he delivered the car and gave Mr. Voss a discount. As good as we are and as hard as we try some time it is out of our control. Sorry.

Willie Voss gave Creative Rides Auto Transport a rating of:

Review details
Quote or Order ID:	Jim (first name)
Quote or Order Cost:	$600

Origin:	Minnesota
Pickup:	On Time
Destination:	Mississippi
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	15 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Hold Times/Promptness:
Primary Contact:	Jim

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.