Impossible to reach - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 43,679 Reviews on 1,575 Auto Transport Companies.
Recently Ship A Vehicle? Add the 43,680th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

Instant Online Quotes-We Make It Easy
Customer Service 800.600.3750

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 185 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Auto Transporter.com Free quotes from auto transporters that customers would use again!	Agape Transport Economy & 3 Day Priority Rates Fast Free Quotes 866-990-SHIP	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160	A to Z Auto Shipping Let us handle all your auto transport needs. Fast, efficient and safe.
Ads By Transport Reviews

Poster:

Lisa

Date:

7/28/2009 3:41:00 PM

Reviewed:

Countrywide Auto Transport

Subject:

Impossible to reach

Review:

We need to transport 2 cars from MA to CA, one the week of 7/27 and the other the week or 8/3. That was my original request of Nicole. The bid was $1545, the least expensive bid we received ($100 less than the next one). I was very clear that the cars were to be shipped a week apart...I needed to keep one car until I flew out with the kids on 8/4. The e-mail confirmation that arrived on 7/27 at 3:19 pm (after I'd waited around all day to find out when and where I was to meet the car carrier) stated that both cars were to be picked up on 7/29. The phone number on the e-mail for the carrier was never answered after 20 + calls and messages left. I began calling Countrywide on 7/27 to find out pick up time and place and after 20+ calls and messages left on voicemails, I finally got through to a person to explain that only one car was going this week and could they please tell me when and where. The person was to call me back. Noone called back. Today, 7/28, I have called over 50 times...most of the time all operators are busy. I have also left messages on 4 different departments voicemails with no call back. Now I am calling and all voicemails are full or the lines are all busy. They have already processed the $1545 on my credit card. The last few messages I left were to cancel the order. My credit card company says I will have to dispute the charges. Do not use this company. I am now wondering if they are a sham.

Report This Review

Lisa gave Countrywide Auto Transport a rating of:

Review details
Quote or Order ID:	95838
Quote or Order Cost:	$1545

Origin:	Massachusetts
Pickup:	Late
Destination:	California
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Primary Contact:	Nicole
Secondary Contact:	Shane

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.