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Poster:Faye Wissner
Date:6/23/2009 10:26:00 AM
Reviewed:Direct Express Auto Transport
Subject: Happy customers!
Review:We had a great experience sending the car to our daughter from Houston to San Diego. From the customer service rep on the phone who took my order after I had checked out the company's rating on the BBB and ruled out other transporters, to the driver being a day early to pick up the car, to the delivery to our daughter with the car in the same condition as we sent it. The driver called me to ask if he could pick up the car a day early and then called our daughter to tell her he was arriving earlier than we anticipated. The gas mileage and the odometer readings indicatied no one had driven the car during the transport phase. We were very pleased with the service all around.

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Faye Wissner gave Direct Express Auto Transport a rating of:


Review details 
Quote or Order ID:61633
Quote or Order Cost:$575

Origin:Texas
Pickup:Early
Destination:California
Delivery:Early
Total Time from pickup
to delivery of vehicle:
4 day(s)

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Faye Wissner
Secondary Contact:Julie Dobrin

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