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Poster:

Christina Rodriguez

Date:

6/4/2009 11:43:00 PM

Reviewed:

5 Star Nationwide

Subject:

unbeatable customer service

Review:

Gilbert's customer service is why I went with 5 STAR. I had eliminated 5 Star as my carrier because the other guys were not customer friendly. Gilbert was awesome, period. He quickly made all the correct arrangements for a weekend move and got the job booked that day. Without him, this would not have been an easy move. Without your reps, your company doesn't get business and they should be paid and treated as such.

As for the mover, my classic 1965 car arrived unharmed and the transportation unit was very clean. On the positive side, the driver was able to get the car here 2 days earlier than anticipated avoiding a weekday delivery and time away from work.

My overall experience is positive and I would not be as happy without Gilbert's extra customer service.

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Christina Rodriguez gave 5 Star Nationwide a rating of:

Review details
Quote or Order ID:	165331
Quote or Order Cost:	$1000

Origin:	Pennsylvania
Pickup:	On Time
Destination:	Illinois
Delivery:	On Time

Truck/Carrier Type:	Enclosed
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Gilbert

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