Damaged car - no return call - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 44,081 Reviews on 1,581 Auto Transport Companies.
Recently Ship A Vehicle? Add the 44,082th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

Call 1-866-706-0296
Live Reps, Instant Quotes
No Up Front Deposit

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 105 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Direct Express Auto Trans. Instant quote. Door to door. BBB. Licensed. Insured. 800-600-3750	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160	A to Z Auto Shipping Let us handle all your auto transport needs. Fast, efficient and safe.	Agape Transport Economy & 3 Day Priority Rates Fast Free Quotes 866-990-SHIP
Ads By Transport Reviews

Poster:

Joe D

Date:

3/31/2009 5:00:00 PM

Reviewed:

Specialty Mobile Systems

Subject:

Damaged car - no return call

Review:

It’s important to note Specialty Mobile offers $20 for a positive review. My negative experience is not worth the $20 offered. My car was picked up and delivered on-time however it was damaged during the process. The driver did not take responsibility. I had pictures before and after and noted on the damage on the document, talked to Amy about reimbursement of $200 for damages, told it would be taken care of and after 8-10 calls and emails have not heard back from anyone. I had to absorb the cost of repair. Most companies will get a positive review as long as everything goes well. The difference is how someone handles a situation when things don’t go as plan. I understand things happen. Ignoring calls and not taking responsibility is not customer service. Specialty Mobile has not shown me they are a 5 star company when they don’t return calls, take responsibility for there driver and follow through on there commitment. It’s not worth the $20 for a positive review.

Report This Review

Joe D gave Specialty Mobile Systems a rating of:

Review details
Quote or Order ID:	Amy
Quote or Order Cost:	$985

Origin:	Connecticut
Pickup:	On Time
Destination:	Arizona
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	Yes

Knowlegeable:
Overall Customer Service:
Primary Contact:	Amy

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.