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Poster:

Ron Rubio

Date:

2/10/2009 1:04:00 PM

Reviewed:

Able Auto Transport

Subject:

Sub-contractors hired for the job

Review:

This is the third time I have used this company.
I am extremely unhappy of the uncaring work of the sub-contractor that was hired by Able Transport.
My car was filthy and caked with dirt ..I paid for covered.
The sloppy strapping down of my vintage car was horrendous wearing the paint down to the metal and destroying the front license plate holder completely.
Very disappointing.
Ron Rubio

Review Options

Response:

Posted by a representative of Able Auto Transport on 2/12/2009 3:07:00 PM

We have initiated our damage claim process with this customer. Customer was sent a damage claim form on February 2nd and we are currently waiting for them to return it to our office. As part of the claims process, this customer will be returning to us two estimates to repair the alleged damage, pictures of the area(s) in question and a copy of the Bill of Lading Inspection Report showing the damage marked at the time of delivery and acknowledged by our driver's signature. We did confirm that this vehicle was shipped on an enclosed carrier as instructed, but have no further details available to post at this time. We will update this listing as soon as more details become available.

Ron Rubio gave Able Auto Transport a rating of:

Review details
Quote or Order ID:	Andy
Quote or Order Cost:	$1850

Origin:	New York
Pickup:	On Time
Destination:	Oregon
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	8 day(s)

Truck/Carrier Type:	Enclosed
Dirty:	Yes
Items Stolen:	No
Damaged:	Yes

Honesty:
Knowlegeable:
Hold Times/Promptness:

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