dont even bother with this company

april Submitted this review about Direct Express Auto Transport
Review made Live: 1/20/2009 6:35:00 PM
This company absolutly SUCKS!!!!!!!!!!!!!!! My order was wrong not once but twice!!!!!! I also found another company that was 150.00 cheaper than what this company charged. This company is simply a broker company that finds a driver for you. You are better off finding a company that more direct. This company was an absolut nightmare and I do not reccomend this company to anyone!!!! I bet that i am not the only one that has had a complaint because 90% of the time on this website they show all of the good comments so they can cover up there bullsh#t service.

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 2/18/2009 2:59:00 PM
Our outstanding record speaks for itself. Customer April would not release her car to our 1st driver on Dec 29 in Arizona, which inconvenienced him greatly. April then created a short two day window stating that she could not release her Ford Escort until Jan 13th, but demanded that it be in Texas by Jan 14th, a ridiculous timetable. When told that she was out of line, that it does not work that way, April tried paying our 2nd driver (yep, we assigned a 2nd driver) directly and cut us out. Rude? You bet. Her choice of words in which to express herself should tell you plenty, which fortunately is now captured on the internet with her full name and town. Because we ship thousands of cars monthly, it is inevitable that we encounter individuals such as this. We wish April better luck in all her future endeavors.