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Poster:Seven Suarez
Date:11/26/2008 11:49:00 AM
Reviewed:Total Car Shipping
Subject: Helpful Even Months Later
Review:Tanya and Danny walked me through the whole process, the drop off was convenient (and really early) and everything was great.
I really put their customer service to the test months later when a dispute arose with my terrible old insurance company. The car was fine but my insurance company wouldn't cancel the old policy- and were charging me!- until I could proove the car had been insured by someone else. I didn't get new insurance for months because I wasn't driving so I owed a bunch of money for nothing. TCS includes insurance during shipping so a way around this loophole was to prove that I had insurance when the car was shipped, 2 months before I got a new policy. Tanya was knowledgeable and helpful and took the time to fax proof and then more proof to my agent showing the car had been insured way back when my old policy was supposed to end.
TCS was reasonably priced, fast and offered great service. These are helpful people.

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Seven Suarez gave Total Car Shipping a rating of:


Review details 
Quote or Order ID:143191YZ
Quote or Order Cost:$1900

Origin:Hawaii
Pickup:On Time
Destination:Illinois
Delivery:Early
Total Time from pickup
to delivery of vehicle:		8 day(s)

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Tanya
Secondary Contact:Danny

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