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Poster:Phillip
Date:11/10/2008 2:48:00 PM
Reviewed:Budget Auto Shipping
Subject: Deposit
Review:I hired Budget Auto Shipping to pick up and deliver a car once the deal was done. I did not proceed with the car deal and cancelled them from picking it up. I had some issues with them at first when I tried to get my deposit back. Before a deposit was given I was told by the sales person I would get my deposit back as long as I cancelled within three days of the scheduled pick up date. I cancelled 11 days before the scheduled pick up date; but when I sent the email to get my refund for the deposit no one ever contacted me. I called them the next day, 11-7-08, and was told I wasn't getting any of my refund back. I was contacted by the owner on 11-10-08 with an apology. We came to a compromise about the refund. I was able to get half of my deposit back. They were still getting charged $200 dollars from the trucking company they hired to pick up the car, so I believe this was very fair of them to give me half of my deposit back. I would recommend finishing the deal before giving any type of deposit with any company.

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Phillip gave Budget Auto Shipping a rating of:


Review details 
Quote or Order ID:50117-OI
Quote or Order Cost:$800

Origin:California
Pickup:Never
Destination:Arkansas
Delivery:Never

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Overall Customer Service:
Primary Contact:Danny Betancur
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