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Poster:

Jonathan

Date:

10/25/2008 1:21:00 PM

Reviewed:

Auto Transporters Online Inc

Subject:

Polite Service and Fast Pick-up

Review:

This is the first time i've ever transported a vehicle, and I was extremely apprehensive about it. The customer service was knowledgable and extremely patient with my questions, which did a lot to help alleviate any concerns I had.
On top of the service, they were even able to find a transporter for my vehicle within a day of completing a contract with them, but, unfortunately, I wasn't able to get my car ready that fast. This didn't really matter though because they called not long after with a sceduled pickup date only 3 days from when I opened the contract.
The driver conducted an extremely thorough inspection of my car and left a copy of the findings with my brother before loading it onto the truck. The driver was also very accommodating in terms of choosing a pickup and dropoff location that was convenient for me. The car was also unloaded before I arrived at the pickup locatoin to make the process even more convenient. In the end, it came out about a week between opening a quote with these guys and signing for my car in Colorado.
I would definately recommend auto transporters online to anyone as well as use them again myself. Their patient and polite service coupled with the speedy pickup and delivery is enough to make even the most apprehensive car owners relax.

Review Options

Jonathan gave Auto Transporters Online Inc a rating of:

Review details
Quote or Order ID:	203245
Quote or Order Cost:	$890

Origin:	California
Pickup:	On Time
Destination:	Colorado
Delivery:	Early
Total Time from pickup to delivery of vehicle:	4 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Krista Phelps
Secondary Contact:	Jas

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