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Poster:

Jim Weaver

Date:

10/24/2008 12:03:00 AM

Reviewed:

Alpine Transport Inc. (IA)

Subject:

Customer Service

Review:

I have had the privilege of working with and knowing Mike for the better part of 10 years. His customer service and attention to detail has always been second to none. I am a new car dealer and Mike has hauled new Mercedes Benz, BMW, Jaguar, Volvo and Land Rover and Range Rover products for me over the years. From a pre-owned standpoint, he's hauled some of our finest. I've used Mike over the years to promptly and professionally deliver cars to other dealers as well as to clients. He has a unique knowledge of the Rocky Mountain area and literally the entire I-35 and I-80 corridor across the country. More than once, Mike has personally taken cars to clients' homes, delivered them to their driveway and had the courtesy and professionalism to go over the new vehicles with the client if they had any questions. He is not afraid of a hard day's work.

I've leaned on Mike many times over the years looking for a "favor" and he's always able to pull a rabbit out of the hat when necessary! He is always in contact with me giving me updated eta's and if he cannot do it personally, one of his drivers is quick to call, introduce himself over the phone, and explain to me that Mike "told him to call me immediately." It's reasons like this that I have and will continue to use Mike and Alpine Transport for many years to come.

Review Options

Jim Weaver gave Alpine Transport Inc. (IA) a rating of:

Review details
Quote or Order ID:	Feuerhelm
Quote or Order Cost:	$650

Origin:	Iowa
Pickup:	On Time
Destination:	Colorado
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Mike
Secondary Contact:	Sarah

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