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Poster:Natascha
Date:10/17/2008 7:40:00 PM
Reviewed:Gold Star Transport
Subject: GOD SENT
Review:I am a student on a tight budget and I have never transported my car anywhere. I was nervous and apprehensive because of the horror stories I have heard. LaDonna was the kindest, most prompt and honest customer service representative, I have ever had the opportunity to work with. She was thorough and explained everything patiently. She was prompt, punctual and always got back to me. I had already paid a deposit to another company and although I was not going to use Gold Star Transport (because I had already paid the deposit on a cheaper quote), LaDonna and Ellen both helped me and advised me thru the process. I was on the verge of tears because sometimes when you go with the cheapest quote it can also mean you get bad customer service. If I could go back and get my deposit back I would... And I would chose Gold Star Transport simply because of the service LaDonna and Ellen provided. They were honest, upfront, and professional. Thank you for making a new and stressful process that much easier for me. I really really appreciate the time and effort both you put in for me!

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Natascha gave Gold Star Transport a rating of:


Review details 
Quote or Order ID:Ellen/LaDonna
Quote or Order Cost:$1200

Origin:Washington
Pickup:On Time
Destination:Georgia
Delivery:On Time

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:LaDonna
Secondary Contact:Ellen

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