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Poster:

Tara

Date:

6/2/2008 2:44:00 PM

Reviewed:

All Across America Auto Transport

Subject:

Need to be contacted

Review:

I have been unsuccessful in getting in touch with anyone regarding a refund request. From what I can tell you guys respond promptly to these reviews. I was not unhappy with the customer service received up to the point that I tried to contact for a refund. My original quote was $650, pick up on or after 4/30/08. It is now the beginning of June and I have had NO communication with them, other than a generic email stating the price would go up $100-$300 over the original quote due to increased fuel prices. Gas would have had to of gone up quite a bit more than it did to warrant that kind of an increase. If this is the driver’s decisions, then so be it. In the beginning I was told that if my car was not picked up in 20 days I could renegotiate a delivery date OR get a refund of the deposit. I will wait another 3 days and then pursue other means to have them contact me. It is a good thing I do not drive that car on a regular basis…..

Review Options

Response:

Posted by a representative of All Across America Auto Transport on 6/23/2008 11:30:00 AM

you have been calling an ex employee no one has never called me.

Tara gave All Across America Auto Transport a rating of:

Review details
Quote or Order ID:	12946
Quote or Order Cost:	$650

Origin:	Virginia
Pickup:	Never
Destination:	Nebraska
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Knowlegeable:
Primary Contact:	Ron
Secondary Contact:	Michelle

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