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Poster:Ken
Date:5/23/2008 8:17:00 PM
Reviewed:GT Auto Transport Inc.
Subject: Scam Company!! BEWARE!!
Review:These people took my deposit of $200 and now they have disappeared. I have emailed and called 2 or 3 times a day for a week and nobody will return calls or emails. They were supposed to pick my truck up on 5/12 and now it is 5/23 and I haven't heard a thing - no communication, explanations or anything. I'll be contacting the Idaho State Attorney General if I don't hear from them in a few days. Don't waste your time or money on these scammers!

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Response:Posted by a representative of GT Auto Transport Inc. on 5/28/2008 3:11:00 PM
I GOT THIS CUSTOMERS ORDER ON THE 5TH OF MAY AND IT DID NOT BECOME AVAILABLE FOR PICK UP UNTIL THE 15TH OF MAY. EVERYTIME THE CUSTOMER CALLED I EITHER CALLED HIM BACK OR I AT LEAST SENT HIM AN E-MAIL WITH THE STATUS OF HIS ORDER. WHEN WE TAKE THE ORDERS FROM THE CUSTOMERS WE ADVISE THAT THE PICK UP TIME ONCE THE VEHICLE IS AVAIALBLE IS 1-7 DAYS TO LOAD IT AND THEN ANOTHER 4-6 DAYS FOR DELIVERY. I UNDERSTAND HIS FRUSTRATION WITH THE MOVE I DONT LIKE ANY OF MY ORDER TO TAKE LONGER THEN QUOTED TO MOVE. THE CUSTOMER DID CANCEL YESTERDAY AND I REFUNDED HIS CARD THE SAME DAY. IF I CANT MOVE A VEHICLE WHICH IS VERY RARE I WILL ALWAYS GIVE THE MONEY BACK IN A TIMELY MANOR. THIS COMPANY DOES NOT SCAM PEOPLE BUT THERE ARE JUST SOME PEOPLE WE CANT SATISFY IN THIS INDUSTRY. I TAKE PRIDE IN MY WORK AND I DO EVERYTHING POSSIBLE TO FACILITATE EVERY TRANSPORT.
Ken gave GT Auto Transport Inc. a rating of:


Review details 
Quote or Order ID:57325-NG
Quote or Order Cost:$825

Origin:Missouri
Pickup:Never
Destination:New Hampshire
Delivery:Never

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Primary Contact:Amy
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