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Direct Express Auto Trans.
Instant quote. Door to door. BBB. Licensed. Insured.
800-600-3750		 A to Z Auto Shipping
Let us handle all your auto transport needs. Fast, efficient and safe.		 Agape Transport
Licensed-Insured BBB, Instant Quote 5 Star Rating
866-990-SHIP		 Auto Transporter.com
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Poster:Bill Fisher
Date:4/25/2008 11:53:00 AM
Reviewed:Direct Express Auto Transport
Subject: Direct Express Never called after taking our money
Review:They promise pick-up within 5 to 7 days and never did perform. They never called to explain and only when I called and asked for refund did we hear from them. Then all they could say was their computers are down. Their customer service person told me I was rude for expecting her to write down the order number and call me back when the computers came back up. They were abusive and hung up on me. If you use them it is at your own peril. Still waiting for refund!

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Response:Posted by a representative of Direct Express Auto Transport on 4/26/2008 12:54:00 AM
William Fisher of Sarasota, Florida wanted to ship his Cadillac DeVille to Inkster, Michigan along with thousands of other snowbirds shipping from Florida. Other people understand the logjam, but sometimes we have customers such as Bill Fisher, and you just have to accept that there are people like that. We didn't "promise" Bill 5-7 days to pick up, he's embellishing there. Our 95% satisfaction rating speaks for itself.
Bill Fisher gave Direct Express Auto Transport a rating of:


Review details 
Quote or Order ID:35401
Quote or Order Cost:$750

Origin:Florida
Pickup:Never
Destination:Michigan
Delivery:Never

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

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