Don't use this company! - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 16197 Reviews on 892 Auto Transport Companies.
Recently Ship A Vehicle? Add the 16198th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

All America Auto Transport Visit All America Auto Transport's Website

Going your way since 1964.
Frequent transport schedules.
Free Quote (800)227-7447

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 76 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

A to Z Auto Shipping Let us handle all your auto transport needs. Fast, efficient and safe.	Direct Express Auto Trans. Instant quote. Door to door. BBB. Licensed. Insured. 800-600-3750	Auto Transporter.com Free quotes from auto transporters that customers would use again!	Pro Vehicle Shipping "A" Rating with the BBB! No Deposit Required! 800-219-9808
Ads By Transport Reviews

Poster:

Greg

Date:

4/4/2008 4:39:00 PM

Reviewed:

National Auto Transport

Subject:

Don't use this company!

Review:

I called NAT to have a vehicle moved from Tn to Wa. The original call taker Sal, was very polite, and professional. He assured me that the vehicle would be picked up within 6 days. I paid the $200 deposit and that is where my positive experience ended. After 7 days I called the seller to see if the vehicle had been picked up. After learning that it had not been, I called NAT, and neither Sal nor any of the people you speak with origianlly, would hear me out. They would transfer me to "Alejandra" the customer service manager. She was rude and cutting and was any but a customer service person. She would not provide me with the name of the trucking company who had been hired to transport my truck. This is not the way these brokers do business as I have used 2 other companys before and both provided me with the name of the trucking comapny from the git go. Not all is lost though. I have some boys down at Miami PD who I am close with who owe me a couple of favours who are going to do a work up on Mr Ricardo Van De Water-the owner of the company. People like this, shouldn't be allowed to victimize people like you and me. We do catch up with them though. The first time I called Alejandra, she informed me that Mr Van De Water wasn't available as he was out playing golf. Would you be out playing golf if you had any morals, or would you be trying to clean up your business after reading all of these complaints. Do yourself a favor. For every moment you called and waited on hold or got hung up on, call them and get them to start doing a work up on transporting a car for you. That will take them away from hurting others. and will hit them where it hurts-$$$. Why should they be able to do this to inocent people like us. I don't buy it!!

Report This Review

Greg gave National Auto Transport a rating of:

Review details
Quote or Order ID:	Sal. Alejandra
Quote or Order Cost:	$200

Origin:	Tennessee
Pickup:	Late
Destination:	Washington
Delivery:	Late

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Knowlegeable:
Primary Contact:	Sal
Secondary Contact:	Alejandra

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.